When I Work logo

When I Work Reviews & Testimonials

4.5 (1,348)

Reviews: 1,348


5
64%
4
25%
3
7%
2
2%
1
2%

89% of customers would recommend When I Work

  Showing 4 star reviews only  

Alex M. star-alt star-alt star-alt star-alt star-alt

Event Content Manager, Course Hero

"it was great and i liked the flexibility it offered a lot. great for knowing when to report to your shift, and as a manager i liked the ability to notify folks"

5 years ago

Kailey L. star-alt star-alt star-alt star-alt star-alt

Owner, ACG Home Cares LLC

"My experience with when I work was great for my start up. Although I switched to another software it had nothing to do with the quality. It was simply that I went with a software specialized for my industry and in doing so often missed some of the features of When I Work."

5 years ago

Brianna W.

Brianna W. star-alt star-alt star-alt star-alt star-alt

Residential Counselor, Boys and Girls Aid

"Overall the app version of this program is decent. It shows scheduled shift for up to a month. Making it easy to know days, start and end time of work. Also calculated the number of hours worked per week."

5 years ago

Dawn C. star-alt star-alt star-alt star-alt star-alt

Customer Experience Management, Freelance

"I love working when When I work because it has yet to fail me. I'm notified of shifts and all the info provided seems up to the minute updates (timesheets). I enjoy both the app and website."

5 years ago

Becca L. star-alt star-alt star-alt star-alt star-alt

Barista, Fabled Bookshop and Cafe

"Overall, When I Work is a very nice, user friendly app for scheduling and shift reminders. I like being able to see, not only my schedule, but also my co-worker's schedule, so I can easily who I'm working with, or who I could most likely swap a shift with. The shift reminder notifications are a life saver."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"My seasonal job uses this software to schedule it's employees. I like how easy it is to select my availability and request time off. I also like the work chat option, allowing me to communicate with other coworkers."

5 years ago

Cody H. star-alt star-alt star-alt star-alt star-alt

President, Pacific Medical Transport

"When I Work felt modern and cutting edge. The user interface was responsive with minimal lag. We also enjoyed the super friendly customer service coupled with an online chat box. It was also wonderful to receive a mailer from them even after discontinuing use. The price was competitive with other similar products as well."

5 years ago

Emily A. star-alt star-alt star-alt star-alt star-alt

Medical Technician/ Marketing, Park Avenue Oculoplastic Surgeons

"Overall, we liked using the app when it worked. When using an app like this we know that it can be tricky to decifer user error and the app errors. Would try again if needed."

5 years ago

Ashley J. star-alt star-alt star-alt star-alt star-alt

Sales Associate, Marine Layer

"easy to check shifts and make sure i complete what needs to be done before i am done for the day!. I love the ease of using the app for this. I have it on my phone and check it throughout the day and my shifts to make sure i complete the tasks I need to complete and can confirm when my next shift is. Also a great way to swap shifts with coworkers."

5 years ago

Eleanor A. star-alt star-alt star-alt star-alt star-alt

Veterinarian, Eleanor Acworth DVM PC

"Easier to make schedules. Staff really like it. Easy for them to check and change schedules."

5 years ago

Maija P. star-alt star-alt star-alt star-alt star-alt

Operations Associate, Zeel

"The greatest benefit of When I Work is the visual presentation of the schedule. I can see at a glance who the scheduled manager on duty is thanks to the color-coding. I can also see when my teammates are scheduled so I know who might be available in the event I need to swap a shift with someone."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"The math department introduced me to this software to show me all the TA's office hours and helped me better choose when is a better time to hold my office hours. All the TA's are having their office hours in the same place, knowing other people's schedule is crucial so that the place will not be too crowded. This software definitely helps the math departmen..." Read more

5 years ago

Diana T. star-alt star-alt star-alt star-alt star-alt

Assistant General Manager, The Brielle at Seaview

"When I Work allows my team to communicate efficiently and consistently. This has helped in streamlining the system for staff picking up shifts, requesting days off and knowing their assignments on the day of their arrival. It also allows for me, as a manager, to track overtime and make sure that no one staff is deciding to do all of the available extra shif..." Read more

5 years ago

Taylor J. star-alt star-alt star-alt star-alt star-alt

asst Programs director , Forest Glen

"it has helped make sending out the schedule easier, as well has helped keep track of previous schedules. it has also made our timesheets easier being all on a phone or a computer. all in all its pretty good, but I do wish it ran a little smother, and did not have so many glitches."

5 years ago

Suzanne T. star-alt star-alt star-alt star-alt star-alt

Program Coordinator, 7 Mindsets

"If I were doing regular schedules, I see that it would help make the process a little less cumbersome. When I Work offered a free trial, so I decided to see if it could help me organize workers for a one week event. Although it wasn't right for that event, I saw that it would be very useful if used regularly for long term employee schedules."

5 years ago

Carley P. star-alt star-alt star-alt star-alt star-alt

Operations, Waterloo

"Good simple solution to capture hours for our interns and other part-time employees. Very quick to turn on and set up, allows new members of group/part-time employees to begin capturing hours easily via their email; Allows scheduling and easy pulling of reports/review of hours"

5 years ago

Ashley R. star-alt star-alt star-alt star-alt star-alt

Librarian , Local government

"I have had a very good experience so have employees that have scheduled on this software. This software allows an easy way to keep track of your employees's schedules and let them do it themselves. I like that I can add so many schedules for so many positions."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I use it to organize and schedule team work for severals projet . The customer service of this app is very effective , you will have a quick reply as soon as you ask a question ."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall I enjoy the easy and simplicity of picking my shifts with this app. Its easy to navigate and for the most part has very few bugs."

5 years ago

Administrator in Music star-alt star-alt star-alt star-alt star-alt

"The allocation of tasks is very easy to do. Using the tool to manage schedule's is also quite helpful and I like the use of some automation in there too."

5 years ago

Parker V. star-alt star-alt star-alt star-alt star-alt

customer service rep, Textbook Brokers

"I use it for my part time job in a restaurant job. It is really nice. I can trade shifts easily without having to have prior approval and it is very easy to tell when my next shifts and open opportunities are available."

5 years ago

Lee Anne M. star-alt star-alt star-alt star-alt star-alt

President, Palme

"It has greatly helped in planing our work week and we no longer spend lost time contacting a bunch of people for a simple schedule change. Everyone is notified at the same time. ( well most of the time)"

5 years ago

Breanna B.

Breanna B. star-alt star-alt star-alt star-alt star-alt

Volunteer, Hands On Greater Portland

"When I work has been very useful with picking up shifts at a company I no longer work at to fill it occasionally and see notes of what is going on."

5 years ago

Administrator in Government Administration star-alt star-alt star-alt star-alt star-alt

"Easy to schedule and duplicate existing schedules for multiple employees."

5 years ago

Diego G. star-alt star-alt star-alt star-alt star-alt

Staff Writer, Valencia College Voice

"We needed a better way to keep up with scheduling needs and this free tool came up in our research. It was a very pleasant experience, mainly because of the cost (or lack thereof) and simplicity of use."

5 years ago