Capterra 
G2 Cynthia H.
Hostess , Cured/18th & 21st Restaurant
John D.
physician, Orbit Telehealth
"When I Work is workable and depending on your application, it may be a good choice for scheduling software. There are many competitors in this market, and I have used a variety through different employers. Some other programs seem to offer more features than When I Work and make exchanging or shifts more straightforward."
4 years ago
Jennie B.
Independent Contractor, Self Employed
"Great experience as a user. I would use this for my own business for employee schedules as it is user friendly. When I work software allows all employees the ability to check own and other coworkers schedules from mobile phone access with ease."
4 years ago
Jenavin W.
Security Guard, Southern Tier Security
"Fair. I liked the ease of scheduling and the fact you can copy the previous week into the next schedule and you can choose to do this individually or as a group."
4 years ago
CAITLIN B.
Events and Communications Coordinator, University of Michigan
"Overall I was happy with it. I am no longer in the position that utilize this platform. It is a really nice way especially if you have a significant number of employees to figure how best to configure everyone's schedule to meet the needs of the office. The color coding is helpful for when people are available, not available and possibly available (but prefe..." Read more
4 years ago
Lissa K.
Owner, Keppner Boxing Inc
"great!. I like the drop shift features and availability/unavailability features"
4 years ago
Melinda R.
Education Manager, zoo
"Overall when I work was functional for scheduling my team but the cost and additional functions were not the best compared to other software."
4 years ago
Whitney D.
HR Coordinator, A Golden Star AFH
"Its a good system but could use a few updates to make it easier and faster. The software is great for what we use it for in regards to scheduling. Its very easy to drag and drop things into people shifts. Its very easy to add an employee into the system as well."
4 years ago
Administrator in Hospital & Health Care
"I like the ease of viewing a day, week or month's schedule. I like how easy it is for staff to request a day off. No more paper copies. I like that you can use the program on the desk top or on your smart phone."
4 years ago
Curtis C
"The ability to drag and drop shifts from one person to another making life easier! You can copy the previous week schedule to the next week which helps.Additionally, staff gets notifications to install the app on their phone and through that app they can manage their days off request or days they are unavailable. When schedules are made the staff are made aw..." Read more
4 years ago
Administrator in Health, Wellness and Fitness
"Ability to have multiple locations and sort by location"
4 years ago
Administrator in Media Production
"It has made the lives of all our managers so much easier now that staff are responsible for updating their own availability calendars in When I Work. This makes it so much easier to build and publish schedules that only need minimal tweaking after. Saving us lots of time."
4 years ago
Mark B
"I like the ability to have the same schedule for a long period of time."
4 years ago
Benjamin P
"The customer support is excellent, and the interface is intuitive."
4 years ago
natalie s.
manager, organicsqueeze
"It is nice that its easy to add employees to the scheduling. It is also very nice that it is easy for our employees to use. Scheduling should be the easiest thing for us and this helps us make that one thing to check off our to-do list easily. We like it so far!!"
4 years ago
Albert A.
Office manager, Drinks On Me Catering
"My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners. I liked the ability to track staff and having opportunities to see exactly where all staff clocked in or out. The tracking abilities enabled our management staff to hold staff accountable."
4 years ago
Richard S.
Operator 2 / Adventure Coordinator, Treetop Quest
"My overall experience with When I Work has been positive! Out of all the scheduling apps or processes I've been a part of, this has definitely been the smoothest. I would recommend this app to any employer looking for good software."
4 years ago
Joanna G.
Membership Director, Nakoma Resort
"When I Work can take care of your scheduling needs with one application. No more paper schedules required. It is nice to have scheduling for multiple departments in one area. Our resort utilizes the same employees across multiple departments. When I Work allows managers to coordinate and communicate schedules effectively."
4 years ago
Shannan P.
Operations manager, SCST Swim Team
"Overall, When I Work has been a fantastic choice that simplifies our scheduling and coverage process. When I Work made it simple to view the availability of our lifeguards and coaches, assign shifts, and cover call outs when needed. It is an intuitive platform that takes little tech ability to learn."
4 years ago
Shannon O.
Real Estate Agent, Zocale
"It is great to use if you do not have may employees. The more employees you have the more it will cost. I loved the time clock feature and that employees can check in remotely. Although a lot of the other features you have to upgrade for. It is not the most user friendly."
4 years ago
Elexciss T.
Customer Happiness Manager, DECIEM
"Overall, it's great. Since we have a rotating weekend and work from home schedule, everyone is able to see very clearly/quickly/easily where everyone is, who is in on what day. We didn't have any tools we were using prior to this, so the fact that we haven't changed it is a testament to it's ease of use."
4 years ago
Melanie A.
Product and Book Reviewer, Have You Heard My Book/Product Review
"I love this software because I can use it just for me or when I out source. I can keep track of projects I am working on and not over schedule myself."
4 years ago
Johnny S.
CFO, Mariposa Montessori School
"Not very good. nothing, it was pretty user friendly but that was it"
4 years ago
Andrew C
"You can put in very specific, complicated, repeated availability and requests off in a way that's minimally invasive to your workplace. It displays shifts and hours worked, giving me super fast access to important data that I need. It's incredibly intuitive to use and uses language that respects employees as individuals while also conveying our duty to our b..." Read more
5 years ago
Zavud B.
Student, University of Trier
"My overall experience with When I Work is very positive. When I Work is my favorite scheduling software! I am so happy that my current employer is making me use the software for our scheduling. What I like most about this software is that it is extremely easy to use and you do not have to have prior experiences with the software to start using it. It clears..." Read more
5 years ago
"For what our restaurant needs, which is to get schedules out in a timely manner, track schedule changes and drops or switches, it works just fine."
4 years ago