Capterra 
G2 Verified Reviewer
Kimberly H.
Intake Specialist, Danziger & De Llano Law Firm
"This really helped keep me on track with my hectic work schedule. I enjoyed using it when I had to for work. A couple of things about this product is its functionality. It keeps my schedule organized, and for someone with multiple incomes, that is important as days can sometimes blend. I also really like how it will send you a reminder of when you have a shi..." Read more
2 years ago
Maci H.
Human Resources Manager, Republic County Hospital
"When I Work does exactly what we need for scheduling the varying shifts for the different level of nursing staff and the different departments that they work in. Couldn't recommend enough."
2 years ago
Kevin A.
Energy Consultant, Trust Energy Marketing Ltd
"For employers, it's incredibly easy to manage your employees hours all in one place, and for employees it helps manage your own hours and keep track of your hours that will be on your paychecks, add a great user interface and very user friendly options and that gives you a great application."
2 years ago
Rose A.
Community Manager, Azuki
"Overall, I wanted this to really work, but it's been frustrating. I do acknowledge that we work in a non-traditional industry. I am a team member at an NFT company with world-wide employees who all work from home. We need our community server covered 24/7 and so I need to be able to schedule people 24/7, but in *their* timezone in order to make sure that I..." Read more
2 years ago
Krista D.
Teacher Assistant, GNCC
"Overall a great product work with. Ease of use for my schedule & requesting time off"
2 years ago
Verified Reviewer
"I would've chosen this app over its competition, if the cost was more competitive. It's easy to use, it's intuitive, they focus on their core product which is online scheduling."
2 years ago
User in Food & Beverages
"Review of When I Work January 2022. — What do you like best? I love the ability to see who is working throughout the day, the mobile app is very user friendly — What do you dislike? It can be challenging to locate the button to drop a shift, especially if the shift is the same day — What problems are you solving with the product?..." Read more
2 years ago
Charell a.
Nh DON, Sheridan Memorial Nursing Home
"Frustrating- still learning how to best utilize. Being able to change, approve and see the actual schedule in real time"
2 years ago
Cynthia C.
Executive Assistant, MD|DC Credit Union Assn.
"Using WhenIWork is critical to the success of any business that has a staff and requires the management of them. It works for our group, and has been operating well for over four years with no changes insite."
2 years ago
Cc C.
Founder, Pathway HR Solutions
"It gets the job done, but could be better. I like that it integrates with my payroll software."
2 years ago
Jacqueline J.
Reception, R Veterinary at Columbia
"This was the first job I had that has used an app for clock in and clock out and to keep track of accumulated hours. It is very easy to use, I required no training prior to using it. It is easy to confirm shifts that are scheduled in advance because they pop up to confirm when you open the app. It is also very easy to take lunch breaks from the home screen a..." Read more
3 years ago
Naga Ravi Teja D
"Scheduling with When I Work. — What do you like best? Ease of use.The difference it brings.UI to setup and configure. — What do you dislike? Documentation.Benifits Realisation from the app. — What problems are you solving with the product? What benefits have you realized? Improve Time management.Increase effective communic..." Read more
3 years ago
Shannon V.
Presdient, East Calgary Registry
"I've been using it so long I don't remember the sales and implementation process. It's probably time to start shopping for a new solution, but I can't be bothered because my staff are used to it and it basically does what's it's supposed to."
3 years ago
Chelsea H
"Fairly Easy to Use, Great for Managing Shifts. — What do you like best? I like that I can see my own shifts as well as my coworkers so I know who is working what days, who is scheduled with me, etc. — What do you dislike? It can be a little confusing to navigate at first, but it's fairly simple once you get the hang of it. — What..." Read more
3 years ago
Chelsea H.
"Fairly Easy to Use, Great for Managing Shifts. — What do you like best? I like that I can see my own shifts as well as my coworkers so I know who is working what days, who is scheduled with me, etc. — What do you dislike? It can be a little confusing to navigate at first, but it's fairly simple once you get the hang of it. — What..." Read more
3 years ago
Administrator in Hospitality
"Convenient to use, app a plus. — What do you like best? It's quick to schedule shifts with the templates and use of the app. — What do you dislike? I'd like to see a list of all shifts for an employee in a page view rather than a calendar view. — Recommendations to others considering the product: It's a great site for affor..." Read more
3 years ago
Administrator in Events Services
"Great app but not the best for wedding industry. — What do you like best? That it calculates total hours worked and amount. — What do you dislike? Many things! there's a limit to the shift notes. there's no easy feature in the shift notes to upload documents directly there, without having to go through a process of upload in documents,..." Read more
3 years ago
Jamie L.
Owner, Heal Vet Clinic
"The company only offers support by Chat or Email - there is no way to get someone on the phone. I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!)"
3 years ago
Raven H.
Former COO, Select Medical
"It was ok. Didn't hate it or love it. It was decent for employees. Select Medical used this when I worked there to schedule CNAs, RNs, and RTs. It did the job and gave a visual overview of when staff were scheduled to work."
3 years ago
Cynthia H.
Hostess , Cured/18th & 21st Restaurant
"For what our restaurant needs, which is to get schedules out in a timely manner, track schedule changes and drops or switches, it works just fine."
3 years ago
John D.
physician, Orbit Telehealth
"When I Work is workable and depending on your application, it may be a good choice for scheduling software. There are many competitors in this market, and I have used a variety through different employers. Some other programs seem to offer more features than When I Work and make exchanging or shifts more straightforward."
3 years ago
Jennie B.
Independent Contractor, Self Employed
"Great experience as a user. I would use this for my own business for employee schedules as it is user friendly. When I work software allows all employees the ability to check own and other coworkers schedules from mobile phone access with ease."
3 years ago
Jenavin W.
Security Guard, Southern Tier Security
"Fair. I liked the ease of scheduling and the fact you can copy the previous week into the next schedule and you can choose to do this individually or as a group."
3 years ago
CAITLIN B.
Events and Communications Coordinator, University of Michigan
"Overall I was happy with it. I am no longer in the position that utilize this platform. It is a really nice way especially if you have a significant number of employees to figure how best to configure everyone's schedule to meet the needs of the office. The color coding is helpful for when people are available, not available and possibly available (but prefe..." Read more
3 years ago
"It was pretty easy to get it up and going. I like it especially for employee scheduling. My employees like to be able to add in their own time and fix their time sheets so I don't have to manually do it."
2 years ago