What A Room Reviews & Testimonials

4.7 (684)

Reviews: 684


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

Henry W.

Henry W. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"I am very pleased with the service and the couch they delivered. Steven was great from the start. He was very knowledgeable in answering all our questions and suggesting the couch we were looking for in our new home. I am happy about quality of the cushion and fabrics and the couch came in just as what we have expected. I would recommend to check this plac..." Read more

3 years ago

Naveena

Naveena star-alt star-alt star-alt star-alt star-alt

"Steven and Quynh helped us a lot in furnishing our home. They have a great collection and guides you the right furniture that would suit your decor. Strongly recommend this place for a new sofa or furnishing.."

3 years ago

Google review

Joycelyn B.

Joycelyn B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I feel so smart for finding this place!! I found a bed I absolutely love and received the best level of personalized customer service. The showroom is actually pretty small but Steve took me through the catalogues and was well informed on the various offerings.   Delivery is within 2 weeks- not months!- and it's comforting to know that if I have an issue, th..." Read more

3 years ago

Joycelyn B.

Joycelyn B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I feel so smart for finding this place!! I found a bed I absolutely love and received the best level of personalized customer service. The showroom is actually pretty small but Steve took me through the catalogues and was well informed on the various offerings. Delivery is within 2 weeks- not months!- and it's comforting to know that if I have an issue, th..." Read more

3 years ago

Thien T.

Thien T. star-alt star-alt star-alt star-alt star-alt

San Mateo, CA

"So I just moved into a new apartment and needed a completely new set of furniture. All I knew was that I wanted a blue sofa and Steven helped me choose one that looked nice, modern and within my budget. 3 hours later, I ended up buying all my new furniture browsing through their catalog with Steven's help, Lol... Great salesman My furnitures arrived as p..." Read more

3 years ago

Ann N.

Ann N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Ask for Brian! He was very knowledgeable and helpful at what he does. I am an indecisive person and I can never make up my mind..Lucky for me, Brian was patience and kind enough to walk me through the showroom and explained all the differences of each sofa (that I was interested in) from the materials to lengths to the cushion firmness. I showed him a pictur..." Read more

3 years ago

Thien T.

Thien T. star-alt star-alt star-alt star-alt star-alt

San Mateo, CA

"So I just moved into a new apartment and needed a completely new set of furniture. All I knew was that I wanted a blue sofa and Steven helped me choose one that looked nice, modern and within my budget. 3 hours later, I ended up buying all my new furniture browsing through their catalog with Steven's help, Lol... Great salesman My furnitures arrived as prom..." Read more

3 years ago

Ann N.

Ann N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Ask for Brian! He was very knowledgeable and helpful at what he does. I am an indecisive person and I can never make up my mind..Lucky for me, Brian was patience and kind enough to walk me through the showroom and explained all the differences of each sofa (that I was interested in) from the materials to lengths to the cushion firmness. I showed him a pictur..." Read more

3 years ago

H S.

H S. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"We were the only ones on a Monday afternoon.. there were about 4-5 people in the store, all on their laptops.. no one greeted us, were reluctant to help and in general didn't seem to care. Furniture in store was limited, maybe they are more into selling customized stuff."

3 years ago

H S.

H S. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"We were the only ones on a Monday afternoon.. there were about 4-5 people in the store, all on their laptops.. no one greeted us, were reluctant to help and in general didn't seem to care. Furniture in store was limited, maybe they are more into selling customized stuff."

3 years ago

Tushar Gupta

Tushar Gupta star-alt star-alt star-alt star-alt star-alt

"Great furniture. Very helpful staff."

3 years ago

Google review

Theodore Winand

Theodore Winand star-alt star-alt star-alt star-alt star-alt

"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more

3 years ago

Google review

Teddy W.

Teddy W. star-alt star-alt star-alt star-alt star-alt

Lincoln Park, NJ

"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more

3 years ago

Teddy W.

Teddy W. star-alt star-alt star-alt star-alt star-alt

Lincoln Park, NJ

"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more

3 years ago

Anthony D.

Anthony D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I was lucky enough to purchase a house during the pandemic. My wife and I knew we had to come back for a new sectional. The What A Room team sent Dan to my home to do some measurements and recommendations. My living room has a strange supporting beam so Dan recommended making a custom curving sectional where the couch would strategically turn at the pillar...." Read more

3 years ago

Andy P.

Andy P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently just moved into a new house and was in dire need of an living room couch. Brian was super helpful explaining the different kinds of cushions and material needed to find the perfect couch for you. They offer a wide variety of options. Brian triple checked the measurements to ensure everything would fit perfectly as these couches are all custom made..." Read more

3 years ago

Andy P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently just moved into a new house and was in dire need of an living room couch. Brian was super helpful explaining the different kinds of cushions and material needed to find the perfect couch for you. They offer a wide variety of options. Brian triple checked the measurements to ensure everything would fit perfectly as these couches are all custom made..." Read more

3 years ago

Anthony D.

Anthony D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I was lucky enough to purchase a house during the pandemic. My wife and I knew we had to come back for a new sectional. The What A Room team sent Dan to my home to do some measurements and recommendations. My living room has a strange supporting beam so Dan recommended making a custom curving sectional where the couch would strategically turn at the pillar...." Read more

3 years ago

Saravanan Selvam

Saravanan Selvam star-alt star-alt star-alt star-alt star-alt

"My wife and I have been looking for sectionals for a few months now. We are so pleased to have found this gem of a store! The product choices and the customization of color/fabric/style/firmness is just phenomenal. Grateful to Steven for the guidance throughout the process as we were torn between three different choices. Very excited to see our customized se..." Read more

3 years ago

Google review

Kapil K.

Kapil K. star-alt star-alt star-alt star-alt star-alt

Key West, FL

"Great Work done by Steven. He helped us and guide us through our entire process from designing the couch and delivering it. What should be color, what should be the fabric, how the arm should measure, seat should measure, etc. And now when i see my end product stage at my house i am loving it.

Thanks"

3 years ago

Kapil K.

Kapil K. star-alt star-alt star-alt star-alt star-alt

Key West, FL

"Great Work done by Steven. He helped us and guide us through our entire process from designing the couch and delivering it. What should be color, what should be the fabric, how the arm should measure, seat should measure, etc. And now when i see my end product stage at my house i am loving it. Thanks"

3 years ago

Vatsal S.

Vatsal S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Steven was great in showing us the different styles and the configurations of the sofas that were possible. The quality of the sofas was top-notch, the pricing quite competitive, and all our questions ( e.g. arrangement of sectional pieces, shipping, warranty ) were answered in detail and to our satisfaction."

3 years ago

Sina K.

Sina K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Dan was absolutely awesome! He made my experience very easy and helped me find the perfect sofa for my living room. I was having trouble deciding what size to choose, and he asked me all the right questions for me to make a final decision. He even went above and beyond by moving furniture around the store to help me visualize how it would look in my living r..." Read more

3 years ago

Sina K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Dan was absolutely awesome! He made my experience very easy and helped me find the perfect sofa for my living room. I was having trouble deciding what size to choose, and he asked me all the right questions for me to make a final decision. He even went above and beyond by moving furniture around the store to help me visualize how it would look in my living r..." Read more

3 years ago

Vatsal S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Steven was great in showing us the different styles and the configurations of the sofas that were possible. The quality of the sofas was top-notch, the pricing quite competitive, and all our questions ( e.g. arrangement of sectional pieces, shipping, warranty ) were answered in detail and to our satisfaction."

3 years ago