What A Room Reviews & Testimonials

4.7 (684)

Reviews: 684


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

Heather M.

Heather M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"If I could give more stars to What A Room! I absolutely would! My husband and I just purchased our first home and we were obsessed with finding the perfect furniture for our house. We visited more than 10 furniture stores but always left empty handed. A few weeks ago I came across What A Room!, I was instantly excited and knew that we had found the store tha..." Read more

9 years ago

Heather M.

Heather M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"If I could give more stars to What A Room! I absolutely would! My husband and I just purchased our first home and we were obsessed with finding the perfect furniture for our house. We visited more than 10 furniture stores but always left empty handed. A few weeks ago I came across What A Room!, I was instantly excited and knew that we had found the store tha..." Read more

9 years ago

Boh B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"In short, this place owner and workers are liars and they will bring you something different and worse than the sofas in their display. Do not trust the other reviews on yelp, I suspect they are all fake. And this is what happened with them in details. Initially I was going to give them a 4 star review for the customization options of the sofas and for the p..." Read more

9 years ago

Helen C.

Helen C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Ken and Daniel over at What A Room are fantastic! They are very knowable in spatial awareness with your home. I wanted a custom couch and due my point of entry, they were able to recommend ways to get my custom couch without sacrificing quality. I would highly recommend them for all your furniture needs. Especially their custom couches, the quality is super..." Read more

9 years ago

Jenner B.

Jenner B. star-alt star-alt star-alt star-alt star-alt

Danville, CA

"This place has great customer service. They actually listen to you and what you are trying to get done decorating your home. They have energy but also not high pressures sales people.

It's pleasant inside, cool, comfortable and they even have a big screen tv to watch while you wait for the paper work."

9 years ago

Jenner B.

Jenner B. star-alt star-alt star-alt star-alt star-alt

Danville, CA

"This place has great customer service. They actually listen to you and what you are trying to get done decorating your home. They have energy but also not high pressures sales people. It's pleasant inside, cool, comfortable and they even have a big screen tv to watch while you wait for the paper work."

9 years ago

Steven M.

Steven M. star-alt star-alt star-alt star-alt star-alt

Livermore, CA

"Was planning to buy here and furnish my new condo with living room and dinning room furniture, however, this did not happen based on the poor customer service and lack of interest from both Daniel and Victor. I could understand possibly a bad day but I was there two different times and was either ignored while they assisted others who came in after my arriv..." Read more

9 years ago

Yoela P.

Yoela P. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"The best service I've ever received from a furniture store. Everyone has been there, that irky feeling of mom or dad dragging you to a furniture store to check out a coach they "fell in love with". I was one of those daughters dragged to What a Room after my savvy mother found out that she could get a customized sectional in the color and size she wanted...." Read more

9 years ago

Sami A. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This review is overdue, and it is my first ever Yelp review! I have visited What A Room! around memorial day week 2014. I went there based on Yelp Ratings. I had just bought a house and wanted to furnish it, every room.. Ken was very helpful in the sense that we scheduled an appointment with him to come take a look at the house and advise us on the best fu..." Read more

9 years ago

Sheenae H.

Sheenae H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great, friendly service. So customizable. Quick turnaround time. Great prices. The only problem for me was the fabric choices... I needed a microfiber specifically, but the microfibers they had didn't have the texture that I wanted. They said if I can bring the fabric in, they can have their manufacturers use that as well, but it was just a little complicate..." Read more

10 years ago

Louie P.

Louie P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Olivia was so helpful assist us with decision what to get. Since we don't know when we move into our new house . Olivia said it not the problem, since it take two weeks for order. So they will store in the warehouse, and when we're ready just give her a call then they will deliver within a few days. So we might make a decision next week what to buy. Second..." Read more

10 years ago

Mike B.

Mike B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Ken helped furnish my office building and several other Real Estate offices I run. He and his team are great to work with and have excellent execution. They were able to customize furniture to make our office have the exact look and feel we wanted, "Mad Men" nowadays, our team refers every client who purchases a home to buy furniture from What A Room. They n..." Read more

10 years ago

David D.

David D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Reason for the visit: needed a new sectional couch and bedroom set Why I'm glad I shopped here: ability to have a couch custom made Service: Great - thanks Dan. Rating: 5* I'm glad I found What A Room! I was tired of going to all of the big box stores and finding couches that I "kinda" liked vs couches I really liked. Dan was really helpful with designing..." Read more

10 years ago

Michelle M.

Michelle M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Overall GOOD. We went in from word of mouth from indirect friends who ordered from here and other Yelp reviews. Close by us and plenty of parking. Customer service is superb very attentive and honest. Not pushy and the lady even suggested we take our time and not spend too much money at once! They give honest opinions even if it means they don't make a s..." Read more

10 years ago

Michelle M.

Michelle M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Overall GOOD. We went in from word of mouth from indirect friends who ordered from here and other Yelp reviews. Close by us and plenty of parking. Customer service is superb very attentive and honest. Not pushy and the lady even suggested we take our time and not spend too much money at once! They give honest opinions even if it means they don't make a sale..." Read more

10 years ago

Kathy N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Thank goodness for What A Room! I was moving into a new place and needed a new Bed frame. Dan was the first person who greeted me and helped right away. I told him what we needed and he was so nice, I didn't feel rushed in making my purchase! Because I was on a timeline, Dan scheduled the a quick and speedy delivery. I'm so in love with my purchase!! I get..." Read more

10 years ago

Michael N.

Michael N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Purchased 2 bed frames, a dresser and 4 nightstands from Dan and Ken. The service was great! Dan very helpful in finding the best fit for my bedroom set and everything was done to exactly my liking. Any and all my questions regarding my options and fit were answered quickly. Set up and delivery was fast and was done sooner than I expected. Extremely happy wi..." Read more

10 years ago

Linda N.

Linda N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We spent a year looking for just the right furniture for our home before we came to What A Room. Once we sat down and discussed the exact style and theme we wanted for the house, Dan was able to show us all the options we had for a round dining table, living room sofa, bench table, coffee table, and love seat, (basically, furniture for our entire first floor..." Read more

10 years ago

I Q. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Based on yelp feedback, I thought this would be a great place to get a bed. It was not. I visited this place. The pictures are not descriptive of the location. The store is actually very small. Most beds you see in the pictures are from the catalog, but are not present on the location. I also found the price to be a bit more expensive than the other stores..." Read more

10 years ago

David D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I was looking for a bedroom and living room set and am glad I found What A Room! I worked with Ken and he helped my wife and I pick out some great pieces. The staff here is super nice and knowledgeable and the prices are very reasonable. Don't worry if you don't see anything you don't like in the showroom, they have lots of catalogs you can go through to..." Read more

10 years ago

Erin V.

Erin V. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Found this place on Yelp after having visited two others in the area. It's located in a strip mall next to California Sourdough. The outside of the place looked a little sketchy - the kind of place that makes you instantly want to turn around and think, "Nope, not going to find anything in there!", but the inside was quite the opposite. The showcase room..." Read more

10 years ago

Tuanh N.

Tuanh N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Let me start of by saying the staff was incredibly friendly and helpful. My gf and I were looking for a dining room table and couches for our house and had a particular look we wanted to achieve. We had been shopping around for quite some time but couldn't make a decision. It was with the help from Dan that we were able to make up our minds...." Read more

10 years ago

Landon N.

Landon N. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"We just received our custom couch from What a Room! and couldn't be happier! So many options when it comes to ordering custom couches from What a Room!. They offer various material, color, texture, filling firmness, configuration, and style. Custom furniture is the way to go! We originally wanted microfiber and somewhat old fashioned looking couch bu..." Read more

10 years ago

Landon N.

Landon N. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"We just received our custom couch from What a Room! and couldn't be happier! So many options when it comes to ordering custom couches from What a Room!. They offer various material, color, texture, filling firmness, configuration, and style. Custom furniture is the way to go! We originally wanted microfiber and somewhat old fashioned looking couch but supe..." Read more

10 years ago

Tuanh N.

Tuanh N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Let me start of by saying the staff was incredibly friendly and helpful. My gf and I were looking for a dining room table and couches for our house and had a particular look we wanted to achieve. We had been shopping around for quite some time but couldn't make a decision. It was with the help from Dan that we were able to make up our minds. He is knowle..." Read more

10 years ago