Yelp 
Google 
Jae W.
Mountain View, CA
Vignesh M.
Union City, CA
"We came back to buy our second couch from What A Room and keep recommending the place to our friends/family as well. Great selection and a ton of customization options. You can literally walk in with a picture of your dream couch and they'll custom make it for you. Steven helped us customize every single aspect across dimensions, design, comfort and fabric...." Read more
a year ago
Jae W.
Mountain View, CA
"Seemed like a great place to buy a couch. I picked out swatches and a custom design. Received an email with dimensions and emailed some requested photos of my entryway. Then I never got a response. I tried calling the store and the alternative number on my design email. No answer and no messages were accepted from that line. After about a month I finally rec..." Read more
a year ago
Charles Small
"Despite feeling apprehensive about purchasing a sofa without seeing it in person, my spouse and I were drawn to WhatARoom for two reasons: Firstly, their products are American-made, and secondly, they offer fully customizable sizing options. We decided to take a leap of faith and ordered a sofa with an extra-large ottoman. Upon its arrival, my husband was pa..." Read more
a year ago
Google review
Vignesh M.
Union City, CA
"We came back to buy our second couch from What A Room and keep recommending the place to our friends/family as well. Great selection and a ton of customization options. You can literally walk in with a picture of your dream couch and they'll custom make it for you. Steven helped us customize every single aspect across dimensions, design, comfort and fabric...." Read more
a year ago
Rachel R.
Palo Alto, CA
"Absolutely love What a Room! Goes to show that small locally owned businesses get the job done well even if it means spending more than what you would get on Amazon or Ikea. Duy was immensely helpful in making sure the measurements of the room would fit with the couch that I was planning. He even came to fix one part of the sofa legs that had been shipped u..." Read more
a year ago
Rachel R.
Palo Alto, CA
"Absolutely love What a Room! Goes to show that small locally owned businesses get the job done well even if it means spending more than what you would get on Amazon or Ikea. Duy was immensely helpful in making sure the measurements of the room would fit with the couch that I was planning. He even came to fix one part of the sofa legs that had been shipped u..." Read more
a year ago
TT
"I recently had the pleasure of shopping at What a Room and I have to say, I was thoroughly impressed with the experience from start to finish. From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me with any questions I had. The selection of furniture was truly impressive, with a wide variety of styles, col..." Read more
a year ago
Google review
Aldouse H.
San Jose, CA
"good quality furniture and prices are decently good. only minus 1 star due to a mishap with delivery and assembly issues; but they made it all right. so despite all of this headache... i highly recommend this place for your furniture needs."
a year ago
Aldouse H.
San Jose, CA
"good quality furniture and prices are decently good. only minus 1 star due to a mishap with delivery and assembly issues; but they made it all right. so despite all of this headache... i highly recommend this place for your furniture needs."
a year ago
Chuchel A.
Morgan Hill, CA
"We purchased the item last November 2022 but the item qgiven to us is defective the cabinet door is not match with the other door we ask for assistance in the store to help us they just lwt us wait until now april always telling us the door will arrive soon Not good products we will never buy again"
a year ago
Chuchel A.
Morgan Hill, CA
"We purchased the item last November 2022 but the item qgiven to us is defective the cabinet door is not match with the other door we ask for assistance in the store to help us they just lwt us wait until now april always telling us the door will arrive soon Not good products we will never buy again"
a year ago
Kevin H.
San Jose, CA
"I had ordered a custom sectional (for our parents) from this business a few years ago and was so satisficed with the quality that we returned to order another set for ourselves. We had ordered a sectional and a sofa about a month ago. Duy had helped us out both times and he was fantastic. He went over every detail with us such as: height, depth, widt..." Read more
a year ago
Katy C.
Redwood City, CA
"What A Room exceeded our expectations in every way. This is the place to go for incredible selection and quality at a reasonable price. Best of all is the top notch customer service. Duy and Dan helped us through the process from start to finish to customize our couch just right and we even received it much sooner than expected. Delivery was amazing too. I'm..." Read more
a year ago
Michelle Nguyen
"Shopping for a sofa can be rather stressful and overwhelming. From the moment my family and I walked in, Steven was extremely helpful and made the process so easy! He was able to answer all questions and was very patient. The quality was amazing and pricing was extremely reasonable. Would highly recommend! Love the product!"
a year ago
Google review
Rosemarie E.
Castro Valley, CA
"I needed a couch with a chaise but everything I was seeing in the stores were either too big or too small for the space I had. Until I came to What A Room. I was able to customize my couch from the size, height, depth, color, fabric, firmness and everything! It came out perfect!! Not to mention the service was great and they really talked through all my opti..." Read more
a year ago
Terence N.
San Mateo, CA
"Bought a new TV stand and it is beautiful and perfect.
The entire enquiry and ordering process is simple and seamless. Steven answered my questions via the online chat in a very timely manner.
Thanks Steven for the awesome customer service :)"
a year ago
Tran P.
Milpitas, CA
"We came in looking for a dining table/chair set. We sat at one of the dining table that we were interested in. We asked a worker for the price as there was no price tag, very weird some items had price tags and some didn't. He never came back to let us know the price. We then walked to another dining table. We didn't know the display table was on sale; anoth..." Read more
a year ago
Wanda V.
Foster City, CA
"Wow wow! After shopping for a sofa everywhere at literally 10+ stores, we finally found ours at What A Room! As you can see from their stellar reviews, it is true that LITERALLY almost every single piece can be customized to your liking. The quality is great as well! Solid construction and best of all, the pricing is very reasonable! We worked with D..." Read more
a year ago
Tonia B.
Redwood City, CA
"What a room has wonderful customer service! I was sold on being able to customize my sofa."
a year ago
Aaron Jiang
"Want to give a shoutout to the team (Duy + Dan) for an overall really good furniture buying experience. The purchase itself wasn't the smoothest due to some damages to the furniture (will personally avoid the VIG brand in the future), but the team was extremely responsive in addressing the issue and arranging for redeliveries, and was able to reach a very re..." Read more
a year ago
Google review
Angela P.
Pacifica, CA
"We recently moved to Pacifica and were on the search for a couch to fit our living room space. We happened upon What A Room after a month of unsuccessful experiences elsewhere. The high Yelp reviews led us there and did not disappoint! We were immediately greeted with warmth and also given the space to browse around the beautiful showroom without pressure. W..." Read more
a year ago
Ali Rezvan
"Got a sectional couch from here. Good quality for a good price, and overall smooth process from shopping to delivery. Wide variety of furniture and designs to choose from."
a year ago
Google review
anagha b.
Fremont, CA
"Good customer service. We noticed a small scratch on our new dinning table top after it was installed. We called and mentioned it to what a room right away. We got it replaced within a week. They have a great choice of furnitures suitable for various room requirements. After searching a lot everywhere else, we found the perfect dinning table set here. Hi..." Read more
a year ago
Rosie W.
San Jose, CA
"They have the best custom made couches. I just got my second one and the first one lasted about 10 years (nothing was wrong with it but we had to upgrade). The material I ordered was so easy to clean, no mess my kids made was uncleanable. Dan was amazing and helped us create the perfect couch. We ordered two!! We are extremely satisfied."
2 years ago
"Seemed like a great place to buy a couch. I picked out swatches and a custom design. Received an email with dimensions and emailed some requested photos of my entryway. Then I never got a response. I tried calling the store and the alternative number on my design email. No answer and no messages were accepted from that line. After about a month I finally rec..." Read more
a year ago