What A Room Reviews & Testimonials

4.7 (684)

Reviews: 684


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

Karen P. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Great store for a custom couch. Very helpful in helping me with all the choices. You are able to choose size of sofa, material, color, firmness of cushions,"

9 months ago

Anat G.

Anat G. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"The best experience building our own custom sofa. Easy, quick, knowledgeable and patient. The sofa even delivered faster and it did not disappoint! I would definitely recommend to all my friends, the price was totally reasonable, much lower than in the big furniture chain stores."

9 months ago

Anat G.

Anat G. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"The best experience building our own custom sofa. Easy, quick, knowledgeable and patient. The sofa even delivered faster and it did not disappoint! I would definitely recommend to all my friends, the price was totally reasonable, much lower than in the big furniture chain stores."

9 months ago

Jessica T.

Jessica T. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"A couple of months ago, I had the opportunity to visit this furniture store in San Jose, even if it was just for a brief moment. My immediate takeaway was overwhelmingly positive. The store stood out for its immaculate cleanliness, which I always appreciate. Additionally, I was pleasantly surprised by the variety of sofa designs they had on display, it wasn'..." Read more

9 months ago

Jessica T.

Jessica T. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"A couple of months ago, I had the opportunity to visit this furniture store in San Jose, even if it was just for a brief moment. My immediate takeaway was overwhelmingly positive. The store stood out for its immaculate cleanliness, which I always appreciate. Additionally, I was pleasantly surprised by the variety of sofa designs they had on display, it wasn'..." Read more

9 months ago

Michelle S.

Michelle S. star-alt star-alt star-alt star-alt star-alt

Los Gatos, CA

"Very accommodating service/sales team.  I've been here a few times and found a good selection of modern furniture at a reasonable price."

9 months ago

Aditya Nallur

Aditya Nallur star-alt star-alt star-alt star-alt star-alt

"What a Room helped us get a new sectional for our living room. We were re-organizing a lot of furniture so the change of design from our existing 3-seater couch was significant. Daniel came home and helped us think through the design, usability, future needs etc to craft a design that would go with our aesthetic and work functionally for us. After that initi..." Read more

9 months ago

Google review

Aditya N.

Aditya N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"What a Room helped us get a new sectional for our living room. We were re-organizing a lot of furniture so the change of design from our existing 3-seater couch was significant. Daniel came home and helped us think through the design, usability, future needs etc to craft a design that would go with our aesthetic and work functionally for us. After that initi..." Read more

9 months ago

Aditya N.

Aditya N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"What a Room helped us get a new sectional for our living room. We were re-organizing a lot of furniture so the change of design from our existing 3-seater couch was significant. Daniel came home and helped us think through the design, usability, future needs etc to craft a design that would go with our aesthetic and work functionally for us. After that initi..." Read more

9 months ago

tingting c.

tingting c. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"This is the BEST place if you want decent and comfortable sofa!!!!! and MORE!!!!!! Steven, Daniel and all the staff are super nice and helpful! You can customize everything you want and they can do it for you! Highly recommended!!!!!!"

9 months ago

tingting c.

tingting c. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"This is the BEST place if you want decent and comfortable sofa!!!!! and MORE!!!!!! Steven, Daniel and all the staff are super nice and helpful! You can customize everything you want and they can do it for you! Highly recommended!!!!!!"

9 months ago

Andrew Garcia

Andrew Garcia star-alt star-alt star-alt star-alt star-alt

"Fantastic service and great furniture store in San Jose. I really like how you can choose any size for your sofa."

9 months ago

Google review

Bindi S.

Bindi S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Good selection of furniture. Its a smallish display area but they gave catalogs for both ready made and custom furniture that they can email you. Seemed good quality as far as the custom stuff goes. Staff is helpful."

9 months ago

Bindi S.

Bindi S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Good selection of furniture. Its a smallish display area but they gave catalogs for both ready made and custom furniture that they can email you. Seemed good quality as far as the custom stuff goes. Staff is helpful."

10 months ago

Yee B.

Yee B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Furnished over 80% of our home with What A Room! They made it easy for us. Delivered and setup in each room. We even came back to add more seating to the custom couch they had built us. Really good selection and great prices."

10 months ago

Nicole N.

Nicole N. star-alt star-alt star-alt star-alt star-alt

Westminster, CA

"The showroom is nice and very clean but when we walked around, we didn't find anything similar to what we were looking for. Duy checked in on us and asked us what we were shopping for and asked if I had any pictures of my dining table set but I didn't. I tried to explain myself as best as I could and tell me why he flipped to a page in a catalog and found ex..." Read more

10 months ago

Nicole N.

Nicole N. star-alt star-alt star-alt star-alt star-alt

Westminster, CA

"The showroom is nice and very clean but when we walked around, we didn't find anything similar to what we were looking for. Duy checked in on us and asked us what we were shopping for and asked if I had any pictures of my dining table set but I didn't. I tried to explain myself as best as I could and tell me why he flipped to a page in a catalog and found ex..." Read more

10 months ago

Yee B.

Yee B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Furnished over 80% of our home with What A Room! They made it easy for us. Delivered and setup in each room. We even came back to add more seating to the custom couch they had built us. Really good selection and great prices."

10 months ago

Shuyi X.

Shuyi X. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Nice quality nice service

Good experience

Guys who works there are very friendly, they helped us picked 2 bar stools which fits our need."

10 months ago

Shuyi X. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Nice quality nice service Good experience Guys who works there are very friendly, they helped us picked 2 bar stools which fits our need."

10 months ago

Kimaya G.

Kimaya G. star-alt star-alt star-alt star-alt star-alt

Santa Clara, Hayward, CA

"My husband and me were looking for new sofa for our new home for couple of months now.We visited almost all available furniture stores around Bay Areas but nothing could match our expectations.We wanted customizations for firmness, color, length and cushioning fabric and no one store could arrange it all.Either you could choose fabric or firmness,that too ha..." Read more

a year ago

Shoshana Vasserman

Shoshana Vasserman star-alt star-alt star-alt star-alt star-alt

"My husband and I had gone to a number of furniture stores without finding a couch we could agree on until we found this place (thanks to other folks' great reviews!). Steven was super helpful in walking us through finding a look, feel and shape of a couch that we could really get excited about. Unlike most stores, where you feel like you're being sold someth..." Read more

a year ago

Google review

Shoshana V.

Shoshana V. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"My husband and I had gone to a number of furniture stores without finding a couch we could agree on until we found this place (thanks to other folks' great reviews!). Steven was super helpful in walking us through finding a look, feel and shape of a couch that we could really get excited about. Unlike most stores, where you feel like you're being sold someth..." Read more

a year ago

Shoshana V.

Shoshana V. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"My husband and I had gone to a number of furniture stores without finding a couch we could agree on until we found this place (thanks to other folks' great reviews!). Steven was super helpful in walking us through finding a look, feel and shape of a couch that we could really get excited about. Unlike most stores, where you feel like you're being sold someth..." Read more

a year ago

Carissa S.

Carissa S. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"If you need a couch, this is the place to go. First of all, the quality of service was amazing. The first time I came here with my boyfriend, Dan (one of the customer service reps) was very friendly and welcoming. He walked us around the display room explaining all of the ways you can customize a couch (pillow size, chaise size, arm width, length, height, co..." Read more

a year ago