What A Room Reviews & Testimonials

4.7 (684)

Reviews: 684


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

Marie N.

Marie N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I was in search of a sectional with a left chaise and went to Living Spaces, Ashley's Furniture, Scandinavian Design and actually bought one somewhat to what I wanted, but the size was too small for my living room so I ended up returning it. Realizing that most retailers didn't have the size and dimensions I needed for my living room, I yelped furniture stor..." Read more

6 years ago

Marie N.

Marie N. star-alt star-alt star-alt star-alt star-alt

Miami, FL

"I was in search of a sectional with a left chaise and went to Living Spaces, Ashley's Furniture, Scandinavian Design and actually bought one somewhat to what I wanted, but the size was too small for my living room so I ended up returning it. Realizing that most retailers didn't have the size and dimensions I needed for my living room, I yelped furniture stor..." Read more

6 years ago

anthony l

anthony l star-alt star-alt star-alt star-alt star-alt

"Amazing customer service. Bought everything I needed... Great thing is that they do custom sofas . I had them mimick a pottery Barn couch for much much less and perfect sizing for my living room."

6 years ago

Google review

Zaheer S.

Zaheer S. star-alt star-alt star-alt star-alt star-alt

Pleasanton, CA

"We just moved into a new place and wanted to completely upgrade our home decor/furniture. We went to bunch of places, did our research and were almost certain to buy it from a another store.On our way to that store, we thought to stop by what a room and check this out too before we head over to the other store to order our furniture.We were g..." Read more

6 years ago

Zaheer S.

Zaheer S. star-alt star-alt star-alt star-alt star-alt

Pleasanton, CA

"We just moved into a new place and wanted to completely upgrade our home decor/furniture. We went to bunch of places, did our research and were almost certain to buy it from a another store. On our way to that store, we thought to stop by what a room and check this out too before we head over to the other store to order our furniture. We were greeted by th..." Read more

6 years ago

Daniel O. star-alt star-alt star-alt star-alt star-alt

San Carlos, CA

"Great service when we were in the shop to buy the sofa, but it ended there. Once we signed, everything was bad. Horrible communication, got delivery scheduled and in the delivery day it was canceled. Same thing happened again the weekend after, and when finally delivered on a different day, they forgot the feet of the sofa. Every time, Daniel makes promises..." Read more

6 years ago

Lydia H. star-alt star-alt star-alt star-alt star-alt

Monterey, CA

"What a nice, personal, and professional company to work with!!! Daniel and Olivia were very helpful and fun to work with.... They are very easy but thoughtful with their expertise. Thank you for making it memorable for me when I was dealing with the disaster.... And I appreciate it! Especially if you have limited space, they can custom order the size that yo..." Read more

6 years ago

Lawrence G.

Lawrence G. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My wife and and I were looking for an upgrade from the usual IKEA couch and decided to go to What A Room! for more grown up furniture.

We were greeted by he staff right as soon as we walked in. Dan was very knowledgeable about any questions that we had. We ended up getting a custom sectional. Dan and John helped us every step of the way!"

6 years ago

Lawrence G.

Lawrence G. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My wife and and I were looking for an upgrade from the usual IKEA couch and decided to go to What A Room! for more grown up furniture. We were greeted by he staff right as soon as we walked in. Dan was very knowledgeable about any questions that we had. We ended up getting a custom sectional. Dan and John helped us every step of the way!"

6 years ago

SN L

SN L star-alt star-alt star-alt star-alt star-alt

"Nice"

6 years ago

Google review

Du

Du star-alt star-alt star-alt star-alt star-alt

"Small, clean & organize show room. Good service."

6 years ago

Google review

Elektra King

Elektra King star-alt star-alt star-alt star-alt star-alt

"I love that I was able to customize this sofa. I wanted our sofa at a specific height so I can put my arms on the back. The delivery crew were really polite and nice. They even built the bed and the nightstand for me free of charge. But of course, I tipped them. I’m happy with the order. They are busy when you go to their showroom, go online or sit and check..." Read more

6 years ago

Google review

Prashant S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I bought a full bedroom set from WhatARoom and they have been great from helping me select a right bedroom set to actually making it easier to assemble in home. I especially appreciate Steven help in helping all the way! Thanks again!"

6 years ago

June M. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"What a Room was quite a surprise for us as a place to purchase a new sofa and love seat. It is a customized experience. Choose style, height, length, depth and fabric for your furniture. You can also choose firmness of cushions. With all these choices a person could get overwhelmed however their salesperson/design consultant, Olivia Feldstein, made it fun...." Read more

6 years ago

Ai Ai C. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"Best customer service, good prices, and the only place I'll be telling people to go to. I've purchased furniture and beds at other places before and speaking of my experience: What A Room is the best company to go to."

6 years ago

Alina M.

Alina M. star-alt star-alt star-alt star-alt star-alt

Leander, TX

"What A Room provided the furniture for the staging of my small condo when I put it on the market (my agent picked them and the staging business). I was not happy with how the house looked at all with tons of dark furniture and had no say in what was selected. The condo didn't sell but that's ok cause I took it off the market and kept it instead.Fast..." Read more

6 years ago

Kate R

Kate R star-alt star-alt star-alt star-alt star-alt

"I didn't find what I was looking for but Daniel, the owner, is very knowledgeable and helpful. Tell him what you want and I'm sure he will deliver."

6 years ago

Google review

Erica F. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I'm glad that I decided to purchase dining table set with What A Room. Not only it offers an extensive list of furniture, but also they are of such great help. I loved the settings in their showroom and they were kind and patient enough to give me suggestions to help me make decisions. I had a difficult time choosing a color. One of the chairs got damaged w..." Read more

6 years ago

Huy Q.

Huy Q. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great furniture store! Just moved and needed a new couch. I didn't know that you could customize your couch so much, everything was from the firmness (soft) to the depth. I'm pretty tall so having a deeper couch felt noticeablely more comfortable for my long legs. Pricing was surprisingly competitive since I was looking on Amazon and ikea. Ikea has a bunch o..." Read more

6 years ago

Victor Pham

Victor Pham star-alt star-alt star-alt star-alt star-alt

"Nice selection and friendly staff. Answered all my questions and I walked away with some pieces I LOVE!"

6 years ago

Google review

Ya-yun C.

Ya-yun C. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"We bought a sofa and six chairs at this store. The sales promised us to deliver on time, but it turned out to be a ridiculous 5-month wait. We contacted the store, showing up in person almost every two weeks, but always they said the chairs were back-ordered and gave us another irresponsible date of arrival. We were also refused to get the full refund, even..." Read more

6 years ago

MyTien P.

MyTien P. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My mom needed some new furniture for her house in San Jose, and thanks to the positive reviews on Yelp, I stumbled upon What A Room!Their extensive furniture selection was very impressive and I loved all the styles they had to offer. From modern, to rustic, to vintage furniture, this place offers it all! The best part was that the prices here are pre..." Read more

6 years ago

Tina Tian

Tina Tian star-alt star-alt star-alt star-alt star-alt

"We got this wonderful sofa and so happy about it!!! People in the store are very nice and helpful! Daniel helped us shopping the sofa in different types. He's very honest in different kinds of sofa's cons and pros. Sofa's quality and price are both amazing! And you can also do customize at this store so that the sofa fits perfectly in our room. Btw, the del..." Read more

6 years ago

Google review

Tina T.

Tina T. star-alt star-alt star-alt star-alt star-alt

Pittsburgh, PA

"We got this wonderful sofa and so happy about it!!! People in the store are very nice and helpful! Daniel helped us shopping the sofa in different types. He's very honest in different kinds of sofa's cons and pros. Sofa's quality and price are both amazing! We found similar sofa in crate and barrel that costs 3000+ bucks! And you can also do customiz..." Read more

6 years ago

Sam Saechao

Sam Saechao star-alt star-alt star-alt star-alt star-alt

"Good selection for decor. Once I get my own place this will be my go to spot"

6 years ago

Google review