What A Room Reviews & Testimonials

4.7 (684)

Reviews: 684


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

Jill E. star-alt star-alt star-alt star-alt star-alt

Miami, FL

"Awesome selection of furniture and fantastic customer service - we couldn't be happier with our experience with Steven, Dan and the rest of the team at What a Room! We love our new couch and dining room table and would recommend this store without any reservation!"

6 years ago

Anupama L. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"This is the first time we have ever gotten custom sofa done and I was a little bit nervous about getting something done which is not exactly store carries. Daniel convinced me that he would do a great job and not to worry. Although the first delivery of sofa did not match up to the expectation and $4000 I paid. The fabric on the sofa was not well aligned, th..." Read more

6 years ago

Nicole M.

Nicole M. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"I just moved to Colorado and was a previous customer while living in California. I ordered from What A Room because I couldn't find better deals online with personal customer experience. The guys there would FaceTime me to show me the details of the fabric, legs for the couch, and would follow up text me on my satisfaction after it was delivered within 2 wee..." Read more

6 years ago

Dang V.

Dang V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I came to the store for the bedroom set for my apartment. I was then impressed with their custom sofas so I decided to get both the bedroom set and the sectional. Dan was the one who helped me and definitely an expert. He walked me through the configuration, measurement and fabric to match with my apartment. I was so sure that I can rely on his guide.I r..." Read more

6 years ago

Dang V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I came to the store for the bedroom set for my apartment. I was then impressed with their custom sofas so I decided to get both the bedroom set and the sectional. Dan was the one who helped me and definitely an expert. He walked me through the configuration, measurement and fabric to match with my apartment. I was so sure that I can rely on his guide. I rece..." Read more

6 years ago

Nicole M.

Nicole M. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"I just moved to Colorado and was a previous customer while living in California. I ordered from What A Room because I couldn't find better deals online with personal customer experience. The guys there would FaceTime me to show me the details of the fabric, legs for the couch, and would follow up text me on my satisfaction after it was delivered within 2 wee..." Read more

6 years ago

Rizza P.

Rizza P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Thank you Dan for our custom couch. Loving the design of our new couch!!! Dan went above and beyond to ensure we get our couch on time. Very accommodating and for sure we'll be ordering more of our furniture from What A Room."

6 years ago

A P.

A P. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"Steven and Dan are awesome. They should receive an award for customer service. We have weird setting and tiny place where we want to fit sectional place and they took time to explain it to us pro and con of space setting, sofa, fabric and finally helped us build custom measured sofa. We went to many large furniture stores in bay area including higher ones an..." Read more

6 years ago

Rizza P.

Rizza P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Thank you Dan for our custom couch. Loving the design of our new couch!!! Dan went above and beyond to ensure we get our couch on time. Very accommodating and for sure we'll be ordering more of our furniture from What A Room."

6 years ago

Pamela R.

Pamela R. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"The Valley is littered with furniture stores languishing away in tilt-ups; you can see hundreds of them in just a short drive. A lot of them sell cheap Ikea-quality furniture that only lasts a few years, many of them sell ornate, ridiculously expensive furniture. What a Room is such a tilt-up operation, but the difference is, they sell quality custom furnitu..." Read more

6 years ago

Pamela R.

Pamela R. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"The Valley is littered with furniture stores languishing away in tilt-ups; you can see hundreds of them in just a short drive. A lot of them sell cheap Ikea-quality furniture that only lasts a few years, many of them sell ornate, ridiculously expensive furniture. What a Room is such a tilt-up operation, but the difference is, they sell quality custom furnitu..." Read more

6 years ago

brandon le

brandon le star-alt star-alt star-alt star-alt star-alt

"Best furniture store I've been to in San Jose. Awesome customer service. Very friendly when I walked in. Ask for Daniel or Steven"

6 years ago

Google review

Mary T.

Mary T. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"*changing from 1 to 3 stars because Steven L. apologized via reply to my review, and I'd like to give them the benefit of the doubt. This is my only interaction with them, so take it with a grain of salt.  My mom, sister and I dropped by What A Room last weekend before heading over to Living Spaces to see if we could find comparable pieces there. We..." Read more

6 years ago

Mary T.

Mary T. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"*changing from 1 to 3 stars because Steven L. apologized via reply to my review, and I'd like to give them the benefit of the doubt. This is my only interaction with them, so take it with a grain of salt. My mom, sister and I dropped by What A Room last weekend before heading over to Living Spaces to see if we could find comparable pieces there. We try to..." Read more

6 years ago

Lien L. star-alt star-alt star-alt star-alt star-alt

San Ramon, CA

"Dan and his staff were amazing! We bought the sectional sofa and bedroom set from What A Room. We are extremely happy with the service from furniture choice, excellent customer service and speedy delivery. Dan is an expert in this field. He knows exactly what we wanted with little explanation. I would recommend this company to anyone. Thank you again for the..." Read more

6 years ago

Tarun S Sandhu

Tarun S Sandhu star-alt star-alt star-alt star-alt star-alt

"I have had a good experience with whataroom. I ordered a couch and inadvertently got the wrong cushion. steven was helpful enough to get the cushion replaced."

6 years ago

Google review

Tarun S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I have had a good experience with whataroom. I ordered a couch and inadvertently got the wrong cushion. steven was helpful enough to get the cushion replaced."

6 years ago

Sushant Agrawal

Sushant Agrawal star-alt star-alt star-alt star-alt star-alt

""Daniel" is the man. Outstanding customer service from purchasing to delivery. I went to so many furniture stores, but no one care what you want buy. But Daniel makes you buy the right thing in your budget. Delivery time, assembly everything was perfect. Highly recommend this shop for all your furniture needs."

6 years ago

Google review

SA A. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

""Daniel" is the man. Outstanding customer service from purchasing to delivery. I went to so many furniture stores, but no one care what you want buy. But Daniel makes you buy the right thing in your budget. Delivery time, assembly everything was perfect. Highly recommend this shop for all your furniture needs."

6 years ago

Pauline L.

Pauline L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I had no idea that What A Room! also offer backyard patio furniture. My husband surprised me for Mother's Day with an updated balcony set - sleek and stylish gray wicker chair and footrest and a unique and modern swing chair with a plush white cushion. Sitting in it and gazing out my balcony makes me feel like I am in a cozy, egg-shaped cloud! Very impressed..." Read more

6 years ago

Pauline L.

Pauline L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I had no idea that What A Room! also offer backyard patio furniture. My husband surprised me for Mother's Day with an updated balcony set - sleek and stylish gray wicker chair and footrest and a unique and modern swing chair with a plush white cushion. Sitting in it and gazing out my balcony makes me feel like I am in a cozy, egg-shaped cloud! Very impressed..." Read more

6 years ago

ShuShun K.

ShuShun K. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"At first, I found this furniture shop via Yelp. The sales people are very friendly, the shop has all kinds of furniture choices. I knew this is the shop I want to purchase my new sofa right away. I ordered a sofa, a love seat & a chair which were delivered to my house on weekend before Mother's Day. Now, my family really enjoy sitting on this new sofa togeth..." Read more

6 years ago

Regina T.

Regina T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Please go see Olivia at What A Room! She was so helpful and knowledgeable, and gave us guidance where we needed for our budget. We came in unsure of what to expect, and working with Olivia gave us confidence that we were going to love the our customized couch! It's been over a year since we've had our couch and it still looks impeccable. When guests..." Read more

6 years ago

Regina T.

Regina T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Please go see Olivia at What A Room! She was so helpful and knowledgeable, and gave us guidance where we needed for our budget. We came in unsure of what to expect, and working with Olivia gave us confidence that we were going to love the our customized couch! It's been over a year since we've had our couch and it still looks impeccable. When guests come o..." Read more

6 years ago

Hoa N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I bought the sofa and two arm chairs for my family room. I am happy with the quality of the materials and that the owner let me customize the length of the sofa so that it fits perfectly between my two windows. I ordered firm cushion which is good for my back. I liked the softness of the fabrics and the classy look. Overall I give the store very good re..." Read more

6 years ago