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Kenji Y.
Cupertino, CA
Tom L.
San Leandro, CA
"i would give a 0 star rating if i could. This place is one of the worst to go to if you're looking for furniture that u need. For those reviewers who gave this 5 starts. I want to know how can you commit your purchase without looking at the real stuff. Please enlighten me. This deadpan little Asian sale dude was so rude...i mean common sense if you actually..." Read more
10 years ago
Scott H.
San Jose, CA
"I purchased my living room and bedroom set from what a room and everything turned out perfect. From start to finish the experience was great! Ken was very helpful with helping me pick out a matching set. Delivery was on time and set up was quick. I would definitely go back again when I need new furniture."
10 years ago
Louis L.
San Jose, CA
"These guys were super in helpful in finding me what I needed. Everything was smooth, simple, and on time. My home looks beautiful thanks to them."
10 years ago
Suzy O.
Van Nuys, CA
"They have some pretty descent furniture. Lots of modern designs and prices are prerry competetive. Staff were very helpful and mate our shopping experience a whole lot better. Got a beutiful coffee table and a bed stand for a very lower price. Will be back soon to buy a living room couch."
10 years ago
Andrea M.
Cupertino, CA
"We bought our 3-piece sectional a bit over a year ago and I still love it. It's huge (we got it custom overstuffed and really deep) and you just can't get exactly what you want for this price anywhere else. What really grabs that fifth star for me happened recently. When we were moving into our current place, the movers could not fit our huge couch up the..." Read more
10 years ago
Roenna N.
San Jose, CA
"When i shop for furniture, you can usually find me at IKEA for the quick and temporary installments. This time, though, I was in need of a new mattress for the first time by myself. This is a huge decision! I mean I will be spending a good portion of my day in bed, so the firmness, the padding, the comfortability, it all matters, and it's not something you..." Read more
10 years ago
hanna l.
Fremont, CA
"My friend referred What A Room! and after reading all the glowing yelp reviews I decided to check out their couches. I met Daniel and he was neither pushy nor super helpful. He'd only approach me if I asked him questions but otherwise just stayed at his desk. I can appreciate not being followed around but at the same time it would have been nice to feel that..." Read more
10 years ago
Kim C.
Milpitas, CA
"I looked around a LOT, and this place had the best prices AND service for custom-made furniture. Ken recommended the microfiber material couch bc I have pets and wanted something easy to clean. It's held up really well against my cat and dog, hasn't stained, and pet hair comes off easily with a lint roller. If I ever need more furniture, I'm going back he..." Read more
10 years ago
Kenny L.
Fremont, CA
"My wife and I were looking for a sectional for a very long time and checked out multiple places including PB, C&B, Bassett, etc. The problem was that our living room setup is very unique and we needed something slightly smaller (and cheaper if possible) than what we were seeing. Lucky for us we were recommend to this place from a friend. We came in on a S..." Read more
10 years ago
Bay Area R.
Santa Clara, CA
"Review long overdue :( We bought a sectional and a sofa from What A Room earlier this year. We made 2-3 trips to the showroom before we could make up our minds. I don't recall the name of the person who was there who helped us through this (Dan ? Ruben ?). But he was A+. Super patient, answering our questions, helping us with the pros and cons of fabric cho..." Read more
11 years ago
Alex T.
San Jose, CA
"I had written a more detailed draft review, but do not know where it went :/ My wife and I had recently moved into our place and was looking to furnish our condo. The selection they have is quite extensive and the customer service is a big plus. We started off furnishing our master bedroom with a king size bed and a dresser. Really happy with the purchase..." Read more
11 years ago
Devyani G.
Sunnyvale, CA
"This review is purely on the customer service I received. I visited what's a room and liked the idea that they can customize furniture for you. I wanted a custom built entertainment set and may be a study table. I call them to schedule an appointment. I get one on a Thursday at 5 PM. Thursday comes, I call them to confirm and they tell me that my appointmen..." Read more
11 years ago
Victor C.
Fremont, CA
"4 years later... And Ken is better than ever. Flashback to Jan. 11: Sold my bedroom set for more than I originally paid! Past month: Had a custom, locally-made chaise/sectional made to my exact specification delivered to my home a week after I paid. Who does that!?! Currently having two custom accent chairs made, again at ridiculously reasonable prices, c..." Read more
11 years ago
Cindy A.
Los Angeles, CA
"I recently emptied out my life savings for a down payment on a new condo in San Francisco. I had absolutely no furniture and was eager to start filling my new home with furniture without breaking the bank. I went to many furniture stores in San Jose, but What A Room won me over with their service, selection, and delivery time. I needed a couch right away and..." Read more
11 years ago
Linh V.
Huntington Beach, CA
"For some time now, my roommate had been searching for a bed to replace his damaged mattress. After some searching in various cities and websites, he was referred to "What A Room" (WAR) by our other roommate. She suggested to speak with Ken but Daniel was available at the time of his visit and Daniel was more than helpful. After some time of testing the m..." Read more
11 years ago
LaVonna W.
Mountain View, CA
"To be fair, I should have written this review 6 months ago. However, my feelings are still the same. The customer service stank to put it mildly. I called ahead of time requesting a sofa, said I would be in in 15. Anyway, it was like I was invisible. When I asked questions it was like, "you're bothering me". So they didn't want my business.. fine. I t..." Read more
11 years ago
nicholas s.
San Jose, CA
"Extremely helpful staff, no pressure and no problems with us asking many questions - they even called their interior designer to discuss colors to match our room. Phoned to let us know when the sectional was going to be delivered (as promised) and it arrived on time. Delivery guys were very friendly. We now have really lovely good quality sectional, built to..." Read more
11 years ago
Jen S.
East Bay, CA
"Since moving back to CA from the east coast, we weren't able to fit our couch in our pods and had to give it away. It's been several years since owning a new couch so it was great to discover What a Room! We like to support independent businesses as much as we can. We settled on a style that the husband and I could agree on. With any of the couches, yo..." Read more
11 years ago
Nikki S.
Los Angeles, CA
"What a phenomenal experience! Truly custom made furniture at extremely reasonable prices, with quick turnaround, and no sales pressure. I came in because I wanted a chaise lounge made for my office that looked similar to one I had seen at Crate and Barrel. Unfortunately, my office is a bit cramped, so I needed the dimensions of the chaise to be smaller (nar..." Read more
11 years ago
Erin J.
Vancouver, Canada
"What a room, what a deal! This review is loooong overdue, I think I went to see Ken back in March. I had just moved here and literally had no furniture. Ken was extremely helpful with helping me pick out furniture, and yes, you order from a catalog, but Ken will give you his honest opinion if something you pick is not great quality and will suggest other..." Read more
11 years ago
Steph C.
San Jose, CA
"This review is overdue but well deserved! What a Room is awesome!! Just like other Yelpers said, it's a small store and you order from a catalog but tons of options and help with the process. Definitely talk to Ken. He'll be totally honest with you if the quality of something is not good. He can help you mix and match sets too if you like one piece but not a..." Read more
11 years ago
K V.
San Francisco, CA
"I searched long and hard for couches, but nothing compared to the selection at Restoration Hardware. However, I was not willing to pay RH prices. Luckily I came across What a Room! I spoke to Ken and he told me they make couches and could design it however I wanted. So they replicated one I saw online, I just needed to add my own nail heads. Ken was so..." Read more
12 years ago
Lisa H.
San Francisco, CA
"We needed three beds in our new house and wanted to go to a few different places to shop around, starting with "What a house", sleep trains, IKEA... We ended up getting all of our furnitures at "What a house". Ken is great. He even came to our place to give excellent suggestions on what we should put at each room and how we should match the color and styl..." Read more
12 years ago
Vasanth N.
Sunnyvale, CA
"Ken was great, he was able to customize the sofa as per my needs ."
12 years ago
"Simple small show room that shows you the bare essentials.
It seems like you choose the style and firmness and they can customize it the combination for you.
The worker tried to be helpful while he still assisted other customers."
10 years ago