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Yan C.
Fremont, CA
Holly D.
CA, CA
"We have been shopping around for a new couch and are so happy we found What a Room through a friend's recommendation. We've been looking for a custom size couch and they were very accommodating with what size we want. Steven has been very helpful and patiently answered all of our questions and helped us to design a custom-made Couch and sleeper sofa., we can..." Read more
2 years ago
Holly D.
CA, CA
"We have been shopping around for a new couch and are so happy we found What a Room through a friend's recommendation. We've been looking for a custom size couch and they were very accommodating with what size we want. Steven has been very helpful and patiently answered all of our questions and helped us to design a custom-made Couch and sleeper sofa., we can..." Read more
2 years ago
Yan C.
Fremont, CA
"We bought our custom made couch here. We placed the order in January, and received the couch in March. From the start, we have received great service. The staff are friendly and knowledge, and very patient with us as we worked through the different options and the height of the back etc.. we have received our couch on time, and have been using it for more th..." Read more
2 years ago
Tracy N.
San Jose, CA
"So disappointed because I just realized I will likely only buy a few couches in the course of my life so there's a limit to the number of times I'll visit What A Room. They are literally THAT great. When I began researching to furnish my new apartment, I quickly found out that the couch of my dreams cost anywhere between 5-9k online. Thankfully What A Ro..." Read more
2 years ago
Jade T.
San Jose, CA
"We ordered our couch last summer and we expected to get delivered sometime in the fall but due to covid our new home construction kept getting delayed. Their team is professional and we're very patience for us. Every month, one of their team member would reach out to us and see if we are ready for delivery or not and today we finally got our couch delivered...." Read more
2 years ago
Jade T.
San Jose, CA
"We ordered our couch last summer and we expected to get delivered sometime in the fall but due to covid our new home construction kept getting delayed. Their team is professional and we're very patience for us. Every month, one of their team member would reach out to us and see if we are ready for delivery or not and today we finally got our couch delivered...." Read more
2 years ago
Quynh M.
San Jose, CA
"My husband and I recently purchased a home and we needed to furnish our living room. While many other retailers had numerous delays and issues affecting expected delivery dates for big furniture pieces, we were lucky enough to work with Brian who went above and beyond to get us a custom made sectional in 4 weeks! We also had a hard time finding a big enough..." Read more
2 years ago
Quynh M.
San Jose, CA
"My husband and I recently purchased a home and we needed to furnish our living room. While many other retailers had numerous delays and issues affecting expected delivery dates for big furniture pieces, we were lucky enough to work with Brian who went above and beyond to get us a custom made sectional in 4 weeks! We also had a hard time finding a big enough..." Read more
2 years ago
Ces C.
Salinas, CA
"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"
2 years ago
Ces C.
Salinas, CA
"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"
2 years ago
Van D.
San Jose, CA
"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."
2 years ago
Vannie D.
San Jose, CA
"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."
2 years ago
Hema S.
San Jose, CA
"We were in dire need of baby proof dining tables set. The store associate was very helpful, friendly and gave us knowledge about the material, kind of dining table and provided details over the sets we had queries with.
Great place to shop for dining set and other furniture. Would highly recommend to anyone who is shopping for furniture any day:-)"
2 years ago
Hema S.
San Jose, CA
"We were in dire need of baby proof dining tables set. The store associate was very helpful, friendly and gave us knowledge about the material, kind of dining table and provided details over the sets we had queries with. Great place to shop for dining set and other furniture. Would highly recommend to anyone who is shopping for furniture any day:-)"
2 years ago
Valerie P.
Cupertino, CA
"Writing his from our new custom couch that was hand delivered this morning! I love it so much!My partner and I had a great experience selecting and customizing the perfect couch for our home. We were able to select a tufting design from a different model to suit our taste. The microfiber upholstery is beautiful and comfortable, and it arrived with two ma..." Read more
2 years ago
Jonathan Y.
San Jose, CA
"We have just received our dream couch! A wonderful place with good quality furniture and INFINITE CUSTOMIZATION. They were even able to accommodate tufting styles that are not standard to the model. If you know what you like and have not been satisfied by off the shelf retailers, build it yourself here! As a bonus, the couch even came with pillows that we we..." Read more
2 years ago
Lyna T.
San Jose, CA
"My brother and sister-in-law recommended this furniture store so we brought my mom here to get a customized couch. The staff were helpful but my mom was indecisive and it was overwhelming for her. We got a quote and went home to think about. Two weeks later we came back and finalized her decision. Thank you Duy and Dan for being patience and helping my mom...." Read more
2 years ago
Harry M.
Mountain View, CA
"Our long search for a sofa which is comfortable to both my husband (6 feet) and me(5.5) came to an end! Dan helped us to pick the right dimenions which are comfortable to both of us. Sofa was delivered on the promised date as well(approx 2 months time - which is very reasonable during these pandemic times, especially since we customized everything). Delivery..." Read more
2 years ago
Vishal Patel
"Steven was a huge help to my wife and I looking for a new couch. His store was busy, but he still spent the time showing us every detail of couches that would fit our home. He went over the colors, fabrics, sizes, firmness, styles and even did a 3D rendering of what the couch would look like in our new home. He kept us updated every step of the way and even..." Read more
2 years ago
Google review
S M.
Fremont, CA
"My husband and I had the pleasure to work with Steven and Duy to make our dream sofa come to fruition. Steven helped us pick out our fabric, cushion firmness, sofa depth, etc. We appreciated his patience and honest opinion! When we received our sofas, we had a minor issue with the legs that we reported to WhatARoom; Duy went above and beyond and came the sam..." Read more
2 years ago
Vishal P.
Templeton, CA
"Steven was a huge help to my wife and I looking for a new couch. His store was busy, but he still spent the time showing us every detail of couches that would fit our home. He went over the colors, fabrics, sizes, firmness, styles and even did a 3D rendering of what the couch would look like in our new home. He kept us updated every step of the way and e..." Read more
2 years ago
Chesty C.
Campbell, CA
"Everything was going fairly well until...Delivery. which sucked.Starting from the beginning, I'll give 4.5 stars for the PURCHASE portion of the process, but since I don't use my couch at their showroom, and the delivery process was "surprising" and ranked a 2 star, and with the LACK OF A RESPONSE to my follow up with What A Room...makes thi..." Read more
2 years ago
David K.
Cupertino, CA
"Thank you to Dan and his team! We were excited to go back and pick out another custom couch. We placed our order around Black Friday and they were accurate as to when it would be available mid to end Jan. Delivery guys came on time and called 30 mins in advance. They even took off their shoes, which is always nice in an Asian household. Our last cou..." Read more
2 years ago
Waleed
"Good customer service and nice selection. Recommend"
2 years ago
Google review
"We bought our custom made couch here. We placed the order in January, and received the couch in March. From the start, we have received great service. The staff are friendly and knowledge, and very patient with us as we worked through the different options and the height of the back etc.. we have received our couch on time, and have been using it for more th..." Read more
2 years ago