Yelp 
Google 
Neel B.
San Jose, CA
Zijian Wang
"The bed I purchased here had a slat broken. I contacted the customer service multiple times, sending in photos, order details and they said they were going to check if they could find one. Then no response since. My follow-ups were ignored. Updated. They called and were willing to fix what they did wrong. Although the manufacturer didn't have the original s..." Read more
4 years ago
Google review
Wai D.
San Jose, CA
"My husband and I had been searching for a chaise sectional everywhere from West elm to Scandinavian, Macy's, living spaces, ikea, etc. We were very picky about the size, material, color, and especially the firmness of the sofa. We went in What A Room and doubted we could find what we wanted. We browsed around, learned that they do customize everything and we..." Read more
4 years ago
Cindy J.
Santa Clara, CA
"My husband and I went into the store to look for a new dining table set and Steven helped us find the perfect set with the style that we were looking for! We bought a wooden dining table with upholstered chairs and a bench. The store called us couple days in advance to let us know the expected delivery date & time. And after we recieved the products, the..." Read more
4 years ago
Angela M.
Pleasanton, CA
"A very nice place to visit if you are looking to furnish your home. Not only do they have a wide selection of furniture with reasonable prices, but they are also very helpful and accomodating. I intended just buying a sofa but their stuff is so nice i ended up with a new console and coffee table as well."
4 years ago
David S.
San Jose, CA
"Bought a rug for our living room from What A Room. We all love it. They have some high qoulity rugs and furniture for very good prices. Customer service was great. they were very helpful and we are very happy with our selection. We have been getting many compliments. I feel like our money was well spent."
5 years ago
Cristine T.
San Jose, CA
"My ALL TIME favorite place to purchase furniture. What separates this place from other furniture places is the overall QUALITY in customer service, furniture pieces, sets, and customization. Highly recommend!!!"
5 years ago
Jason M.
Sunnyvale, CA
"I was thinking about buying a new mattress and a bed. Went in a couple of weeks ago and spoke with Daniel who showd good customer service he was very helpful I ended up buying a new queen matress and a bed to go with it. it is very comfortable and there is definitely an improvement in the qoulity of my sleep. I am thinking about replacing the sofa next and..." Read more
5 years ago
Francisco Infante
"Great service, attention and options. We purchased 3 beds and mattresses from this store and we’re very satisfied with the products. Steven and Daniel were very helpful, giving recommendation and helping us narrow down the type of mattress that worked best with the beds we chose. I highly recommend this store, much better option than bigger furniture store..." Read more
5 years ago
Google review
Francisco I.
Morgan Hill, CA
"Daniel and Steven were very helpful to us in finding the bed we were looking for our son's bedroom. We selected the bed from one of the catalogues. We also purchased a memory foam mattress that Daniel recommended for the bed. We are very happy with the quality of the items, and we ended up returning and bought another two beds and mattresses from them. T..." Read more
5 years ago
Will L.
San Jose, CA
"I recently moved into a new apartment and was looking for a dresser for my bedroom. I decided to check out What A Room due to the great reviews and it was nearby my area. Once inside the store, I was met by Dan who was very helpful, friendly, and informative. I had an idea of what I was looking for, but after talking to Dan and him asking me specific..." Read more
5 years ago
Tony Phan
"Great shop with a huge selection of furniture. I especially like the modern collections. Great service. Ask for Dan. Got my couch on time too."
5 years ago
Google review
Meghan A.
Campbell, CA
"Just got off the phone with Stephen, and I appreciate the time he took in talking me through some of the miscommunications we had. I think that What a Room has made some changes since we purchased that will really help in future customer delivery and installations. I also needed to readjust my review in thinking through the future and whether or not I would..." Read more
5 years ago
Ashley T.
San Jose, CA
"Walked into What A Room looking for a sectional sofa set to fit our small living room and ended up walking out with a customized piece. The process was easy, quick, and affordable. The delivery came in 3 weeks, but worth it. Drivers are nice and friendly unlike a lot of other delivery drivers. I am very happy with experience and recommend Wha..." Read more
5 years ago
Ashley T.
San Jose, CA
"Walked into What A Room looking for a sectional sofa set to fit our small living room and ended up walking out with a customized piece. The process was easy, quick, and affordable. The delivery came in 3 weeks, but worth it. Drivers are nice and friendly unlike a lot of other delivery drivers. I am very happy with experience and recommend What A Room for..." Read more
5 years ago
Henry626
"Got some furniture for our new home. Great experience. Quality items, great services!"
5 years ago
Google review
Jason C.
Sacramento, CA
"My wife and I came in to shop for an accent chair for our living room and found the perfect selection at really reasonable prices. Staff was very knowledgable about their products and upfront about disvantages and advantages of the various fabric and material types. That said, we ended up with the perfect chair. My wife is very pleased and so am I. What A Ro..." Read more
5 years ago
Jason C.
Sacramento, CA
"My wife and I came in to shop for an accent chair for our living room and found the perfect selection at really reasonable prices. Staff was very knowledgable about their products and upfront about disvantages and advantages of the various fabric and material types. That said, we ended up with the perfect chair. My wife is very pleased and so am I. What A Ro..." Read more
5 years ago
Martina D.
San Jose, CA
"We ordered a custom couch with custom fabric from "What a Room". After visiting all possible furniture stores in the area, What A Room was the only place where we could customize a lot to fit our needs within a reasonable price range. The customized parts we wanted: Fabric: cotton and not treated with any chemicalsFilling: dawn (no polyester)..." Read more
5 years ago
Martina D.
San Jose, CA
"We ordered a custom couch with custom fabric from "What a Room". After visiting all possible furniture stores in the area, What A Room was the only place where we could customize a lot to fit our needs within a reasonable price range. The customized parts we wanted: Fabric: cotton and not treated with any chemicals Filling: dawn (no polyester) Sleeper sofa:..." Read more
5 years ago
Christina Duong
"What I like about What A Room is that the experience similar to having a personal stylist that is an expert in their craft and will be straight forward with you if something does not look good and will provide feedback and offer a solution. I appreciate that! It's a big store, but everything is neatly positioned so you don't get sensory overload. What stand..." Read more
5 years ago
Google review
Mandar S.
San Jose, CA
"We found this on yelp with great reviews for customized sofas and we decided to stop by. We requested for design consultation and Dan was quick to respond and visit our home and in same week we placed an order for sofa and dining table. Dan said, sofa will take 2-3 weeks as fabric is premium and both dining table and sofa will be delivered same time over wee..." Read more
5 years ago
Mandar S.
San Jose, CA
"We found this on yelp with great reviews for customized sofas and we decided to stop by. We requested for design consultation and Dan was quick to respond and visit our home and in same week we placed an order for sofa and dining table. Dan said, sofa will take 2-3 weeks as fabric is premium and both dining table and sofa will be delivered same time over wee..." Read more
5 years ago
Ruth Rodriguez
"Very helpful staff. Have fabric samples out on most every sofa. Well lighted, clean and organized."
5 years ago
Google review
A B.
Fremont, CA
"I had great experience with What A Room. Ordered furniture twice now from this (one for the old home and one for the new). The best part for me really is being able to customize firmness and width of sofa. I have never seen any other place customize these. It is very helpful for people like me who like firm sofa (which is good for the back) and also..." Read more
5 years ago
"We checked into What a room planning to buy a dining set and Steven went above and beyond to help us find the set which matches our living room ambience. This is the only place where they offer to come home for consultation and help us design our home. Five stars to Steven and team. We would definitely recommend them for a nice high end furniture at a good p..." Read more
4 years ago