What A Room Reviews & Testimonials

4.7 (684)

Reviews: 684


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

Diana L.

Diana L. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"We had trouble finding what we were looking for "off the shelf" because we wanted a double chaise. So happy we came across What a Room and was able to customize our couch to the exact dimensions and comfort we wanted. Ordering was smooth with Daniel's help and delivery staff was friendly. We are enjoying our new couch, esp during SIP."

4 years ago

Love F.

Love F. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Talk about customer service. I bought several pieces of nice furniture here about a year ago. Incredible pieces. Well unfortunately my bed was faulty and broke. It broke during the pandemic and everything was closed. Well I emailed them and go a response right away saying they would check into the issue. I got another email about a week later (everything goi..." Read more

4 years ago

Love F.

Love F. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Talk about customer service. I bought several pieces of nice furniture here about a year ago. Incredible pieces. Well unfortunately my bed was faulty and broke. It broke during the pandemic and everything was closed. Well I emailed them and go a response right away saying they would check into the issue. I got another email about a week later (everything goi..." Read more

4 years ago

Christopher W.

Christopher W. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"What A Room is a great company to help setup your home. The owner takes great pride in the service , quality of the furniture and overall experience the customer has. I've purchased my very first couch from What A Room. I still remember the day it was delivered to my home. It was like opening a Christmas gift in June. I truly appreciate the professionalism,..." Read more

4 years ago

Christopher W.

Christopher W. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"What A Room is a great company to help setup your home. The owner takes great pride in the service , quality of the furniture and overall experience the customer has. I've purchased my very first couch from What A Room. I still remember the day it was delivered to my home. It was like opening a Christmas gift in June. I truly appreciate the professionalism,..." Read more

4 years ago

Katherine Grubbs

Katherine Grubbs star-alt star-alt star-alt star-alt star-alt

"Incredible personalized shopping experience.... helped me design guest room with bed, side tables, and dresser. Amazing quality for price. Kind patient and accommodating. Will continue to be a repeat customer. Family owned. They will work with you, comb through books of endless possibilities and help you design the perfect space. Photos included of bedroom..." Read more

4 years ago

Google review

Ilana T.

Ilana T. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"This review is long overdue, and since "shelter in place" started I have an even greater love for my couch from What A Room! I purchased the couch for our living room about 6 months ago after looking at many, many furniture retailers. I knew I wanted a couch that was  modern with metal legs, comfortable, and could withstand my toddler. However, every..." Read more

4 years ago

Ilana T. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"This review is long overdue, and since "shelter in place" started I have an even greater love for my couch from What A Room! I purchased the couch for our living room about 6 months ago after looking at many, many furniture retailers. I knew I wanted a couch that was modern with metal legs, comfortable, and could withstand my toddler. However, everywhere I..." Read more

4 years ago

Carlos Oporta

Carlos Oporta star-alt star-alt star-alt star-alt star-alt

"The custom sofa I ordered came out perfect. Dan is the best!"

4 years ago

Google review

Scott P.

Scott P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I'm writing this review nearly 2 years after having a custom made sectional couch with a built-in queen bed by What A Room. Dan and his team customized everything for my wife and I exactly as we wanted it. They delivered the couch on time and it was exactly as we expected. The forgot to include a couple of the throw pillows, but eventually, Dan delivered on..." Read more

4 years ago

Scott P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I'm writing this review nearly 2 years after having a custom made sectional couch with a built-in queen bed by What A Room. Dan and his team customized everything for my wife and I exactly as we wanted it. They delivered the couch on time and it was exactly as we expected. The forgot to include a couple of the throw pillows, but eventually, Dan delivered on..." Read more

4 years ago

Stephanie G.

Stephanie G. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"After having a nightmare experience with Living Spaces, Steven and his team were able to turn our nightmare furniture buying experience into a dream!  Walked in to the showroom and fell in love very quickly with the Danny sofa and was able to fully customize our couch and oversized chair in this style at a lower price than Living Spaces. We took all measurem..." Read more

4 years ago

Sherri S.

Sherri S. star-alt star-alt star-alt star-alt star-alt

Redwood City, CA

"What a couch, and What great service! I found this place online after searching for a new sectional in all the usual places. I explained to Steven that I was looking for a sectional with a bit of structure, the ability to choose my fabric, and a single cushion in each direction. He said they could customize a design based on a model on the showroom floor..." Read more

4 years ago

Satya V.

Satya V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We were in the market for Sofa sets. After a lot of comparison shopping, went to What A Room on our neighbor's recommendation. It turned out to be the best furniture shopping decision. Really impressed with the knowledgeable and friendly staff. We were able to custom order our sofa sets. They were built and ready in 2 weeks (record compared to the bigger fur..." Read more

4 years ago

Davoud B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This review is long overdue. I bought a set of bedroom furniture from What A Room about 6 months ago. I found this furniture online and found that What A Room was a local dealer. I was not comfortable buying the furniture using just the pictures online. Steven was very helpful in finding the furniture and even ordering a small piece so I can see the color. T..." Read more

4 years ago

Supriya J.

Supriya J. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We have been looking for a love seat and a sofa for our living room for about 6 months, but this was the first place where we liked multiple options and were finally able to custom make sofa we wanted for a reasonable price. They have good collection in store and you can select from catalogs too if needed. Their team is very helpful and attentive. They are k..." Read more

4 years ago

Srivignesh K. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"We were on the lookout for a new bed and we came across What A Room furnitures. Dan and Steven was very helpful during our purchase , we received the bed in a damaged condition however Dan and Steven were generous to offer a loaner bed while the damaged bed was back ordered. We received the new bed in 3 weeks however we had a loaner until the new bed arrived..." Read more

4 years ago

Sriram K. star-alt star-alt star-alt star-alt star-alt

Millbrae, CA

"Small store for a furniture shop, but has a very good and solid furniture. Great customer experience with Steven."

4 years ago

Justin D.

Justin D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Needed a new couch. Most places we went had bad styling, or were overpriced, or the sales people were a pain. This place was the exact opposite. Steven the store manager was super helpful with suggestions, options, and even pointed out some really helpful tips and dos and donts with couch styles and materials. Their pricing was very reasonable for the qualit..." Read more

4 years ago

Jayson C.

Jayson C. star-alt star-alt star-alt star-alt star-alt

Houston, TX

"This is an amazing store! Thier selection is current and prices are so reasonable. I bought my bed frame from a FB marketplace ad by Quyhn and when I went to the store Steven helped me out. I ended buying a sofa, bed, and dining chairs. I'm so happy I got to furnish my entire apartment in half my budget. I love it! Thank you so much!"

4 years ago

Beverly B.

Beverly B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I bought a sectional couch with pillows from What A Room around 8 years ago. This place has very reasonable prices and a wide range of sizes, even custom. This was the only place I found who had a sectional that fit the small area I was trying to fit. Up until today, it is still super sturdy and comfortable- definitely quality made. I recently came  back to..." Read more

4 years ago

Tony L.

Tony L. star-alt star-alt star-alt star-alt star-alt

North San Jose, San Jose, CA

"At first my wife and I happened to be searching for a new sectional. We went to Crate and Barrel and Restoration hardware. We saw some styles that we liked at those places but the size wouldn't fit our space. 2 weeks later, while were were shopping online, a whataroom add popped up. We checked out the website and realized that we could customize our sofa. Si..." Read more

4 years ago

Le Nguyen

Le Nguyen star-alt star-alt star-alt star-alt star-alt

"I happened to be in the market for a new sofa for the last month as my previous one was old and worn. It was time to update my living room, so I decided to stop by a few furniture stores to see what was in vogue. Luckily, What A Room was the second place on my list and they blew me away, so I went ahead and bought a custom sectional from them. Let me be very..." Read more

4 years ago

Google review

Le N.

Le N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I happened to be in the market for a new sofa for the last month as my previous one was old and worn. It was time to update my living room, so I decided to stop by a few furniture stores to see what was in vogue. Luckily, What A Room was the second place on my list and they blew me away, so I went ahead and bought a custom sectional from them. Let me be very..." Read more

4 years ago

Quan L.

Quan L. star-alt star-alt star-alt star-alt star-alt

Pleasanton, CA

"So I've recently moved into a new condo and was looking for new furniture. I was looking through yelp and noticed the high rating that What a Room has. Gave it a shot and came in. The owner Dan, was extremely helpful and actually came over to help me measure my place. He made the process so easy with his expertise and was able to customize a sectional to fit..." Read more

4 years ago