What A Room Reviews & Testimonials

4.7 (684)

Reviews: 684


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

Christina D.

Christina D. star-alt star-alt star-alt star-alt star-alt

Union City, CA

"What I like about What A Room is that the experience similar to having a personal stylist that is an expert in their craft and will be straight forward with you if something does not look good and will provide feedback and offer a solution. I appreciate that!It's a big store, but everything is neatly positioned so you don't get sensory overload. What..." Read more

5 years ago

Christina L.

Christina L. star-alt star-alt star-alt star-alt star-alt

Union City, CA

"What I like about What A Room is that the experience similar to having a personal stylist that is an expert in their craft and will be straight forward with you if something does not look good and will provide feedback and offer a solution. I appreciate that! It's a big store, but everything is neatly positioned so you don't get sensory overload. What stand..." Read more

5 years ago

Qumber Jafri

Qumber Jafri star-alt star-alt star-alt star-alt star-alt

"Dan made the process of furnishing our apartment so easy for my Wife and I. He was very attentive and showed us around the showroom providing tons of details on all the items that caught our eye. I appreciated the fact that whatever he did not have in the store he quickly located in various furniture catalogs. We eventually purchased a super cozy chair (whi..." Read more

5 years ago

Google review

Duy Le

Duy Le star-alt star-alt star-alt star-alt star-alt

"Decided to upgrade my full size after like 10 years to a queen. Always thought I liked my bed more on the firm side, was recommended this queen size from one of the workers. It was in a box that was able to fit in my Civic. Opened it up and it just released itself onto the platform. So soft. Like sleeping on a cloud."

5 years ago

Google review

qumber J.

qumber J. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Dan made the process of furnishing our apartment so easy for my Wife and I. He was very attentive and showed us around the showroom providing tons of details on all the items that caught our eye. I appreciated the fact that whatever he did not have in the store he quickly located in various furniture catalogs. We eventually purchased a super cozy cha..." Read more

5 years ago

qumber J.

qumber J. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Dan made the process of furnishing our apartment so easy for my Wife and I. He was very attentive and showed us around the showroom providing tons of details on all the items that caught our eye. I appreciated the fact that whatever he did not have in the store he quickly located in various furniture catalogs. We eventually purchased a super cozy chair (wh..." Read more

5 years ago

ryan tran

ryan tran star-alt star-alt star-alt star-alt star-alt

"My wife and I love this place. They have very good quality and stylish furniture at very a reasonable price. Their staff will definitely help you find what you're looking for. We've been their customer for past 3 years and have been very satisfied with their products and services."

5 years ago

Google review

Catherine H.

Catherine H. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"So I got a reply ASAP from Steven after posting this.There some email problem on their side that somehow it goes to spam. He is very helpful on trying to fix the issue . He told me that the items that are damaged will be replace next week. I will post the pics of the item once I received it and give you the updates.  My previous review below.We bough..." Read more

5 years ago

Catherine H.

Catherine H. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"So I got a reply ASAP from Steven after posting this.There some email problem on their side that somehow it goes to spam. He is very helpful on trying to fix the issue . He told me that the items that are damaged will be replace next week. I will post the pics of the item once I received it and give you the updates. My previous review below. We bought 4 it..." Read more

5 years ago

Ruben Perfetto

Ruben Perfetto star-alt star-alt star-alt star-alt star-alt

"Good customer services, nice variety and modern designs, plus you can choose from catalogs too. Open seven day at 11 to 7pm most of the days. I will come back to buy a loveseat and few more items. Prices are very reasonable an goog quality A lot of the forniture are local made. That it is a plus."

5 years ago

Google review

Lin P.

Lin P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"If you're a picky shopper and want to be able to customize style, size, firmness, color, etc- then this is the place for you! We stumbled upon What A Room as we were shopping for our bathroom materials nearby. This is a small business so don't expect customer service to be fast and prompt since there are only a few people managing it. We purchased a..." Read more

5 years ago

Lin P.

Lin P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"If you're a picky shopper and want to be able to customize style, size, firmness, color, etc- then this is the place for you! We stumbled upon What A Room as we were shopping for our bathroom materials nearby. This is a small business so don't expect customer service to be fast and prompt since there are only a few people managing it. We purchased a 3 seat..." Read more

5 years ago

anthony do

anthony do star-alt star-alt star-alt star-alt star-alt

"Wow. This is literally the only word that could come out of my mouth. I came into What A Room not really knowing what to expect. Now that everything is installed I am in disbelief at how astonishing it came out to be. I was helped by a gentlemen named Dan. The man is a furniture GURU! He helped me design a custom sectional couch. Dan showed me how to measure..." Read more

5 years ago

Google review

Jennifer H.

Jennifer H. star-alt star-alt star-alt star-alt star-alt

Morgan Hill, CA

"Daniel and Steven was awesome
. Great customer services. Kept us in touch with the stats of our orders. No issues. Will come back and highly recommend"

5 years ago

Jennifer H.

Jennifer H. star-alt star-alt star-alt star-alt star-alt

Morgan Hill, CA

"Daniel and Steven was awesome . Great customer services. Kept us in touch with the stats of our orders. No issues. Will come back and highly recommend"

5 years ago

Tyler L.

Tyler L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Happy to say that What-A-Room came thru for me and took care of my concerns. It's not always the issues experience, it's about how they're resolved... and these guys stuck with me and got me back on track. I can confidently recommend them to anyone on the market for a new couch."

5 years ago

Priyanka Satyapanthi

Priyanka Satyapanthi star-alt star-alt star-alt star-alt star-alt

"Great deals for good prices. They also custom make furniture to suit your needs."

5 years ago

Google review

william w.

william w. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Got new sofas and dinner set.  Came over and took measurements and help us chose the colors and style. Had enough room for a custom couch for four (which I loved).

Great place,great service"

5 years ago

Jay Jaug

Jay Jaug star-alt star-alt star-alt star-alt star-alt

"Clean and well laid out. Sales people are friendly."

5 years ago

Google review

Meri T.

Meri T. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"My husband and I had such a great experience purchasing a custom couch here! After pricing around at a few different places, we ended up buying a beautiful couch from What A Room that was fully customizable, affordable, and ready for us in three weeks! I would highly recommend this place to anyone looking to spruce up their living spaces. We worked w..." Read more

5 years ago

Jessica A.

Jessica A. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"I purchased a custom couch from What A Room back in 2016. After only a year, it started to squeak when sitting on it and felt like the springs were already bad. Fast forward another year - now when you just walked by the couch it would creak. Unacceptable.I called the company and told them that we aren't satisfied with the frame and comfort level as..." Read more

6 years ago

Anne F. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great job Steve and Ken! We are so happy to be sitting on our couch at last! We have a house in Baja, Mexico and purchased a couch and love seat from What A Room to be shipped to San Diego where our freight forwarder would bring it down. Even though it was palleted well by What A Room, the couch was damaged in transport between San Jose and San Diego. We..." Read more

6 years ago

Angela H.

Angela H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My brother and I didn't realize how difficult it was to shop for a sectional. We went to a few furniture stores before referred to this place.We wanted to find the right one that best fit our needs since we plan to have this sofa for many years. We're looking for something big enough to fit our living room that will be modern, comfortable, good quali..." Read more

6 years ago

Kaly P. S.

Kaly P. S. star-alt star-alt star-alt star-alt star-alt

San Francisco Bay Area, CA

"This local furniture shop tops nationwide retailers any day, hands down. Anything you want, What A Room can and will deliver.My husband and I wanted a live edge, wood dining table and sofa sectional to replace our nearly decade-old pieces, to better reflect our growth and maturity as well as make our home more functional for our growing children. Aft..." Read more

6 years ago

anna o.

anna o. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Came here during a Sunday and Steven was so helpful and tentative. We were looking for a new sofa with chaise. Their selection was immense. The options grew even more once we selected the style we wanted-EVERYTHING was customizable! We got to choose the style, color, fabric, depth of cushions, firmness of cushions, length, piping, etc! We were unclear exactl..." Read more

6 years ago