Yelp 
Google 
Shawn W.
Sunnyvale, CA
Pink M.
San Jose, CA
"Original " I went to the shop early December in 2015 and we ordered a customized sofa along with extra pillows. While we were ordering it, the owner was really nice and friendly. So we immediately ordered everything. And after they delivered the sofa, we realized the customized part was not there, it was the original sofa we saw in the store. So basically, t..." Read more
8 years ago
Tom M.
Los Altos, CA
"We needed a new couch. My wife had a vision for what we needed. What a Room had great recommendations on Yelp so we went with them and I'm glad we did! The salesman worked closely with her to make sure her vision was realized. We love it! The shape, the color, the height, all perfect. And comfortable!"
8 years ago
Lex I.
Santa Clara, CA
"I getting tired of visiting different furniture stores and was recommended this place by an relative. It has been almost an month since I got my sofa. No problem so far and I am happy with what I got, exactly what I ordered. The showroom was nice and I didn't feel rushed by any pushy sales people. Olivia was patient and provided a lot of advice. Of co..." Read more
8 years ago
Hang T.
San Jose, CA
"Who knew there was a place you could get custom furniture in San Jose? I certainly didn't.For Christmas, I was looking to replace my parents' cheap, rundown, 10+ year old, China-made love seat and couch with something that would fit their long, narrow living room. It was about 9 days out before Christmas. I couldn't find anything at Living Spaces or..." Read more
8 years ago
Robert H.
San Jose, CA
"Who needs a custom sofa? Whenever we see the word "custom" next to any furniture piece, the assumption is that you will be taken to the cleaners right? Well NOT in this case! I knew I needed something custom in terms of measurements, as I wanted to replace an old/dated sectional in the corner of my living room. One would assume that any sectional wou..." Read more
8 years ago
Monica W.
San Francisco, CA
"I really wanted to love this place. Initially, I had a pretty good experience when ordering my custom couch, it was pretty seamless. However, after I placed the order, everything went downhill from there. I never had any follow up from the store and always had to reach out to them regarding the delivery schedule. The salesperson always seemed to be in a hurr..." Read more
8 years ago
Sundeep G.
Sunnyvale, CA
"Great selection and staff. Daniel helped me get a great deal on a sofa I wanted and for the price I paid the quality is unmatched with the other stores I checked. They were able to get me the sofa in a short time-frame and it was custom built to my liking in terms of firmness, length, and color. There was a glitch in the delivery the first time, but they mad..." Read more
8 years ago
Jonathan Y.
Los Angeles, CA
"Pretty awesome experience! It's my first time not getting ikea/craigs/store bought furniture and we were able to order a custom couch here. The process was smooth and friendly and I felt like we were given a lot of guidance since we had a rough idea of what we wanted. The finished product is fantastic! Delivery was smooth and quick and I am typing this ver..." Read more
9 years ago
Marisol R.
San Carlos, CA
"The service was really great - super accommodating in every way. The sofa I received was solid quality, looks amazing, and is at a great price! Highly recommend!"
9 years ago
Alex Tran
"Walked in for a custom couch, ended up walking out with two paintings. You can tell right away the designer really has a unique eye for design. Urban, hip, feel. Will be back."
9 years ago
Google review
Brian Park
"This store is legit. The sales staff here is not pushy at all. They are very knowledgable about all products I asked about. Unlike 'living spaces' 10 miles north, they don't know anything there."
9 years ago
Google review
derek cheng
"This place is awesome! Beautiful showroom with lots of selection and affordable prices. I got a great deal on my sectional and it still is in great shape after a year!"
9 years ago
Google review
Gwen D.
San Jose, CA
"When I think of "quality over quantity" and integrity, What A Room! definitely comes to mind. I was in a rush to find furniture for my new lease in San Francisco and thanks to Daniel and Ken, I am more than happy and situated in the comfort of my home. As you may know, condos in San Francisco are quite small, but Daniel and Ken both helped me pick out the p..." Read more
9 years ago
Chi N.
San Jose, CA
"After searching at many furniture's stores in the Bay Area I finally found a furniture store that meets all my requirements (and yes, I'm extremely picky). What A Room offers quality, affordable pricing, a wide variety selections furniture, customized furniture, smooth delivery, and exceptional customer service from the beginning to the end. I purchased a cu..." Read more
9 years ago
James J.
Brentwood, CA
"I needed a new set of cushions for an old couch so off to What A Room since I knew they do customer furniture. They were able to order me a new set that fit exactly perfectly for a great price. Instead of buying a whole new couch, I was able to get brand new cushions that made the old couch look like new. Dan and ken were awesome and extremely helpful."
9 years ago
Chi F.
San Diego, CA
"Good in store experience and fast delivery! Your first place to make custom furniture!"
9 years ago
C S.
San Jose, CA
"I echo Amanda's comments below. I am a bag of mixed feelings at this point. My husband & I received our custom sofa a little over a week ago and though the fabric quality and frame seem solid, it isn't as we had designed it. We summarized all the issues for the manager on the phone + text and have been in contact ever since regarding our options. He's be..." Read more
9 years ago
Amanda M.
San Diego, CA
"What A Weird Experience! This experience started so strong and positive, but gradually degraded to where I am now: very confused. When we visited What A Room! last weekend looking for a couch, we had a lovely experience. The salespeople helped us design a custom couch and were very polite and professional.They even offered us free delivery! When (what I can..." Read more
9 years ago
Peter n.
Bayfield, CO
"Very professional! I came here from word of mouth. Great place for custom furniture at an excellent price. I would really recommend asking Dan for his advise on colors and style. He has great experience and taste, especially if you enjoy a more classy modern look."
9 years ago
Benny H.
San Jose, CA
"This is a bit of a different type of furniture store. Their showroom is really small, but this location is more about customizing your furniture to your exact needs. So you probably won't come here looking for something and walk away with exactly what you're looking for that very same day. It might be a few weeks later that you actually have what you need. ..." Read more
9 years ago
Benny H.
San Jose, CA
"This is a bit of a different type of furniture store. Their showroom is really small, but this location is more about customizing your furniture to your exact needs. So you probably won't come here looking for something and walk away with exactly what you're looking for that very same day. It might be a few weeks later that you actually have what you need...." Read more
9 years ago
Jason H.
Fremont, CA
"This place had a great modern selection and the best thing is everything is customizable. The staff was very friendly and answered all of our questions too."
9 years ago
Greg K.
Santa Clara, CA
"We bought a couch and ottoman from What a Room. It was great being able to customize the size, style, fabrics, and detailing to suit our tastes. They came out great and the quality is excellent. Daniel was very helpful while guiding us in our selections. The product was delivered on schedule. The delivery team did a great job with the set up and made su..." Read more
9 years ago
Lindsay P.
South San Jose, San Jose, CA
"I couldn't be happier with my experience here! Olivia was so incredibly helpful as she patiently worked with us to pick the best pieces for our living room. On top of that, delivery was quick and painless!"
9 years ago
"Update: I went back the following day and the service was outstanding!
Update #2: went to wash the covers of the pillows... that's not happening.
Really disappointed. Left work early and drove down from San Francisco so I could buy a couch but I'm standing outside the door at 6:24pm that shows they're open until 7pm..."
8 years ago