What A Room Reviews & Testimonials

4.7 (684)

Reviews: 684


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

M M.

M M. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Summary -Jan 2017: Purchased custom leather couch -Six months later four seat cushion literally fell apart (see pictures). Drove cushions back to store to get replaced (30 mins). No problem- things happen. -Drove back to store to pickup replacement a couple of weeks later (30 mins). -Two weeks later new cushions fell apart (see pictures). Called to ask..." Read more

7 years ago

Kartik B. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Do not waste your time looking around for the perfect sofa.. if you need something specific and have a decent budget this is a one stop custom sofa hub. Dan is knowledgeable, quick and will give you the right suggestions!!"

7 years ago

Bill L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Shopped around 5 different places. Best deal was here ... no negotiating necessary! Great customer service. Friendly and very professional. Delivery was quick and efficient. I highly recommend this place."

7 years ago

Ben D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great customer service with friendly knowledgeable staffs. We all know hard buying furniture's can be but "What a Room" asked all the right questions and custom built both our sofa set. We started looking at floor models we liked, started customizing the size the pillow cushions like width and depth...including additional pillows that add to the comfort opti..." Read more

7 years ago

Lily F. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This place is awesome. Don't be fooled by the "limited" display in the showroom. They can customize your couch, ottoman to the size, color, fabric, firmness even the decoration on your couch! We order a customized couch ( to ensure the color goes with our other furniture) and a king size bed frame from them. Delivery was a bit late due to other reasons but..." Read more

7 years ago

Grace H. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"Everything is changed since last experience! I got my sofa few years ago and the experience with what a room actually was pretty good. Recently I went to their store in new location (I guess their business is getting bigger now) to look for a book shelf and other furniture. When I arrived, I saw Daniel and another lady were in the store. Not sure if they we..." Read more

7 years ago

Angelique K.

Angelique K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This is what shopping is supposed to feel like! Knowledgeable, helpful, patient and flexible. Dan made the process simple and easy."

7 years ago

Jin Kim

Jin Kim star-alt star-alt star-alt star-alt star-alt

"Getting all my furniture here. Love it!"

7 years ago

Google review

Michael Seo (Like Father Like Son)

Michael Seo (Like Father Like Son) star-alt star-alt star-alt star-alt star-alt

"The furniture is beautiful and quality. Not cheap, but its not going to break your wallet like some of the other bigger branded stores. Their selection is what makes me really say "wow" they have all types of sofas, tables and counter cabinets. Excellent customer service. Top notch. Purchased a bedframe two years ago, and its still perfect like the day the..." Read more

7 years ago

Google review

Ashish B. star-alt star-alt star-alt star-alt star-alt

Tracy, CA

"Hi all, Update : we did received the fixed love seat( we are satisfied with the fixes) , also understood that Danial was under family emergency and hence the communication delays etc happened. Thanks Ashish"

7 years ago

Alexandra G.

Alexandra G. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Based on the excellent Yelp reviews, we decided to try this place out on a whim when Living Spaces didn't have anything, and we were pleasantly surprised by What a Room! We were able to customize our couch and love seat, and the gentleman who helped us made it really easy to understand out options. My only complaint is that we were quoted for a deliv..." Read more

7 years ago

Alexandra G.

Alexandra G. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Based on the excellent Yelp reviews, we decided to try this place out on a whim when Living Spaces didn't have anything, and we were pleasantly surprised by What a Room! We were able to customize our couch and love seat, and the gentleman who helped us made it really easy to understand out options. My only complaint is that we were quoted for a delivery da..." Read more

7 years ago

Helen N.

Helen N. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I cannot believe, it's finally over! We have finally found our dream sectional! We have spent a lot of energy in trying to find the best sectional for our place. We even purchased a sectional from living spaces, which turned out to be a nightmare since they failed to deliver it and did not even bother telling us that our delivery was cancelled and that they..." Read more

7 years ago

Helen N.

Helen N. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I cannot believe, it's finally over! We have finally found our dream sectional! We have spent a lot of energy in trying to find the best sectional for our place. We even purchased a sectional from living spaces, which turned out to be a nightmare since they failed to deliver it and did not even bother telling us that our delivery was cancelled and that they..." Read more

7 years ago

Srikki C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Recently placed an order for a sectional sofa and ottoman. The purchase experience was good. Daniel went over the many available options to finalize the design and other specifications we needed. The product quality also seems good (we will only know for sure after a few months or years of use i would think). However their efficiency, delivery logistics an..." Read more

7 years ago

Matty E.

Matty E. star-alt star-alt star-alt star-alt star-alt

CO, CO

"After looking at 2 other custom build sectional stores we came to What A Room. Daniel quoted us $600 LESS than Cr8-A-Sofa and Rose Design.  They were able to build our 15' x 8' sectional with 6' extra wide chaise AND they were able to build it locally and deliver in 2-3 weeks! It ended up being 2 weeks. They were busy on a Saturday when we came in, but Danie..." Read more

7 years ago

Matty E. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"After looking at 2 other custom build sectional stores we came to What A Room. Daniel quoted us $600 LESS than Cr8-A-Sofa and Rose Deisgn. They were able to build our 15' x 8' sectional with 6' extra wide chaise. AND they were able to build it locally and deliver in 2-3 weeks! It ended up being 2 weeks. They were busy on a Saturday when we came in, but Dani..." Read more

7 years ago

Matty E.

Matty E. star-alt star-alt star-alt star-alt star-alt

CO, CO

"After looking at 2 other custom build sectional stores we came to What A Room. Daniel quoted us $600 LESS than Cr8-A-Sofa and Rose Design. They were able to build our 15' x 8' sectional with 6' extra wide chaise AND they were able to build it locally and deliver in 2-3 weeks! It ended up being 2 weeks. They were busy on a Saturday when we came in, but Danie..." Read more

7 years ago

Lima M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This is our to go to furniture store!! They have a large selection and can customize your order!! Daniel was very helpful! We will definitely be coming back!!"

7 years ago

Hieu N.

Hieu N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently decided to take on the daunting task of remodeling & refurnishing my living room. Since there was some construction taking place, I had plenty of time to look for what I wanted in terms of furniture. It worked out because I'm picky and had a very specific style I wanted to create.I had already hit up some of the usual spots people tend..." Read more

7 years ago

Yelper 2. star-alt star-alt star-alt star-alt star-alt

Danville, CA

"We got our couch from this place a while ago. At the time we were thrilled with the piece and thought we made a good decision regarding the pricing-quality you get here. The couch is certainly very sturdy and I appreciate that the frame comes with a lifetime warranty. However I have a couple of concerns about it: 1) Our fabric is not machine washable which..." Read more

7 years ago

Courtney C.

Courtney C. star-alt star-alt star-alt star-alt star-alt

Oakland, CA

"Our first piece of grown furniture; grown meaning not from Ikea/Craigslist and already assembled! I've never really considered custom furniture in the past, but studio-living makes it difficult to find manufactured furniture that doesn't look ridiculously too large or too small.I was pretty intimidated by the process walking in, but Dan was super eas..." Read more

7 years ago

Noel T. star-alt star-alt star-alt star-alt star-alt

Oakland, CA

"Proud purchase! My wife and I recently acquired our first peice of family furniture from What A Room! We'expecting an addition to our young family unit so we decided to change our living room a bit. Neat buying experience. We walked into a very comfortable atmosphere where Daniel didn't sell a sofa but worked to find out what aspects were important to us...." Read more

7 years ago

Alex C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently moved to a new apartment and I picked up some new furniture. I was very happy with the customer service and the prices. I will definitely purchase furniture here again."

7 years ago

j met

j met star-alt star-alt star-alt star-alt star-alt

"I like the idea of this place. They have enough of a selection and if you want a couch you can pick a fabric and they will make it to your dimensions and style in about two weeks. Prices include delivery and the pieces we selected are made in California. We found what we wanted quickly and got it ordered. There was some drama with the after order service..." Read more

7 years ago

Google review