Yelp 
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Thanh T.
San Francisco, CA
Thanh T.
San Francisco, CA
"This review is long overdue! We decided to furnish our guest room/office last year during the pandemic since we had so much free time. The staff was friendly and assisted us in designing our room with quality pieces that fit our budget. It's been a year and everything still feels like new. We've had a few overnight guests and everyone was raving how comforta..." Read more
3 years ago
Minh T.
Central San Jose, San Jose, CA
"Helpful and friendly service. We were looking for a bed and dining table and Steven helped us find the set we wanted with great discount. Highly recommend What A Room!"
3 years ago
Minh T.
Central San Jose, San Jose, CA
"Helpful and friendly service. We were looking for a bed and dining table and Steven helped us find the set we wanted with great discount. Highly recommend What A Room!"
3 years ago
Yujin J.
Orinda, CA
"What nice people to work with! Steven and Dan hired me for their new location of What A Room showroom. They are total professionals and had great ideas already, making it an easy to finish the project. I got my dream lounge chair from What a room, which was made of real, high quality leather with nice detail finishes. They had great customer ser..." Read more
3 years ago
Yujin J.
Orinda, CA
"What nice people to work with! Steven and Dan hired me for their new location of What A Room showroom. They are total professionals and had great ideas already, making it an easy to finish the project. I got my dream lounge chair from What a room, which was made of real, high quality leather with nice detail finishes. They had great customer service with..." Read more
3 years ago
Clare C.
Sunnyvale, CA
"We were very impressed by the excellent customer service that was provided by Charlie. His knowledge of mattresses was very impressive. I actually learned a few things myself. My mother is very happy with her new mattress and adjustable base. Thanks Charlie, I'll be looking for you when I'm ready for a new mattress."
3 years ago
Clare C.
Sunnyvale, CA
"We were very impressed by the excellent customer service that was provided by Charlie. His knowledge of mattresses was very impressive. I actually learned a few things myself. My mother is very happy with her new mattress and adjustable base. Thanks Charlie, I'll be looking for you when I'm ready for a new mattress."
3 years ago
Aex R.
San Jose, CA
"As someone who is not an impulsive buyer, i had a list of Places to check out with my girlfriend over the weekend to find the right sectional. Thanks to the friendliness, knowledge and professionalism of Steven, we found exactly what we were looking for with the right customization.He helped us even to decide on the proper dimensions, setup and color..." Read more
3 years ago
Aex R.
San Jose, CA
"As someone who is not an impulsive buyer, i had a list of Places to check out with my girlfriend over the weekend to find the right sectional. Thanks to the friendliness, knowledge and professionalism of Steven, we found exactly what we were looking for with the right customization. He helped us even to decide on the proper dimensions, setup and color with..." Read more
3 years ago
mohammad rezvani
"My wife and I were looking for a sectional sofas, we visited many stores in Bay until we found what a room where we have been working with Steve. He worked with us through choosing fabrics, and gave us good recommendations. He helped us with our decision since there are many nice furniture in the show room, and it is hard to make decision. Overall, we are ve..." Read more
3 years ago
Google review
Angie H.
Palo Alto, CA
"We ordered a leather powered sectional recliner from what-a-room, but when we got it I found out that the color isn't right (we ordered beige but they delivered white.) I let the store know right away. The owner Steven was really nice on helping me exchange to the color I wanted, but I need to wait another 8 weeks for my actual sectional to arrive. Steven ga..." Read more
3 years ago
Angie H.
Palo Alto, CA
"We ordered a leather powered sectional recliner from what-a-room, but when we got it I found out that the color isn't right (we ordered beige but they delivered white.) I let the store know right away. The owner Steven was really nice on helping me exchange to the color I wanted, but I need to wait another 8 weeks for my actual sectional to arrive. Steven ga..." Read more
3 years ago
Jenny N.
Crocker-Amazon, San Francisco, CA
"Overall we loved our experience at What A Room. We were greeted the moment we stepped through the door and then we were given our space to browse. Shopping without all eyes on us...is a plus!! Once we were done browsing, Steven was super helpful and knowledgeable, and gave us things to consider that we never thought we needed to consider in a couch...." Read more
3 years ago
Loc T.
San Jose, CA
"Really nice place with a great showroom! Walked out of here with 6 new dining room chairs. Prices were affordable, didn't need to break the bank for quality. Brian was super helpful in giving me a few different options to pick from. Will definitely be back in the future!"
3 years ago
Thomas T.
San Jose, CA
"We went to What A Room on a weekend and was met by Steven. He was very informative and knowledgeable about furniture styles and helped us pick out 4 great pieces for our dining room. Service was amazing, and for the price of our pieces, we definitely felt like we got a bargain! The chairs were great quality and very comfortable, definitely would recommend th..." Read more
3 years ago
Sheela G.
Sunnyvale, CA
"We are very happy with our recent purchase from this store. Three things that stood out - 1. This was the only store where we liked more than one sofas. They have put a lot of thought into what they put on display instead of filling up space with items that you would likely pass.2. You have the luxury of extreme customization - We had few aspects we..." Read more
3 years ago
Joe M.
Riverside, CA
"This place continues to amaze me with their excellent services and amazing deals on affordable furnitures and wide selection of sofas, chairs, tables, and more. Highly recommend anyone currently moving in the bay area and looking to upgrade or spruce up their home decor.
Thanks again"
3 years ago
Brian V.
San Jose, CA
"Whoa I love the new location they have, especially that 15ft metal wall centerpiece they have on the left side of the store, so fancy. There showrooms is so stylish and not bland like those typical Asian furniture stores you see in the Bay area, quite the opposite actually. Love their selections and variety of styles. Competitive prices thats matches the qua..." Read more
3 years ago
C R.
Cupertino, CA
"We ordered custom furniture from What a Room. Both Steven and his brother were very helpful from the start. They helped us select the right firmness on the sofa, right colors and length. They also advised on the right size of sofa based on the room size. We ordered 2 sofas and 2 swivel chairs and are very happy so far with their quality and customer support...." Read more
3 years ago
Archana R.
San Jose, CA
"Called a week ago and was told to email them. Their auto-response email said they will respond within 24 hours. It's been exactly 1 week since I emailed them and so far, no response. Why offer email if you aren't going to respond?"
3 years ago
Kemi S.
Aptos, CA
"Nice showroom with some beautiful pieces. Not to my level of taste which tends towards Italian contemporary."
3 years ago
Karen C.
San Jose, CA
"Very limited items and although I was the only person in the store, staff was not at all eager to assist me or answer questions and made me feel like I was unimportant."
3 years ago
Falguni Patel
"Good customer service!"
3 years ago
Google review
Pravina V.
San Jose, CA
"Update: ***********+Dan called to resolve the situation. Truly appreciative of the call. Thanks Dan for helping resolve the situation He resolved the situation by1. Apologizing for the lack of communication2. Offering a loaner couch which meets our fabric requirements (allergy issues to microfiber)3. Offering a choice of a..." Read more
3 years ago
"This review is long overdue! We decided to furnish our guest room/office last year during the pandemic since we had so much free time. The staff was friendly and assisted us in designing our room with quality pieces that fit our budget. It's been a year and everything still feels like new. We've had a few overnight guests and everyone was raving how comforta..." Read more
3 years ago