GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

Amy W. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Happy to have data backed up in a timely manner. EBits understands good customer service and their prices were competitive. I will use them again for computer issues."

12 years ago

Amy W. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Happy to have data backed up in a timely manner. EBits understands good customer service and their prices were competitive. I will use them again for computer issues."

12 years ago

Darien Laird

Darien Laird star-alt star-alt star-alt star-alt star-alt

"Quick service. Called ahead to let them know I was on my way and they were able to fix my shattered iPhone screen within the hour. Would definitely recommend them for any cosmetic iPhone repairs. A week later, my iPhone is still better than new!"

12 years ago

Google review

Emily J. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Friendly, polite staff, very good at communicating via phone/messages. They were able to save the hard drive off of my old computer and transfer it onto my new one in 2 days. Very helpful."

12 years ago

Sarah C.

Sarah C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I drop my iphone...alot. I ve been coming to this place every time I need to get my screen fixed.  They have always done a wonderful job on my phone in a timely manor and always accommodate my needs for parts etc. everyone who works here is so nice and helpful!!"

12 years ago

Diana T.

Diana T. star-alt star-alt star-alt star-alt star-alt

New York, NY

"If I could give this place more than 5 stars I would hit the infinity and beyond button! This past weekend I flew back home to Seattle for a short little vacation. While on my vacation I brought my laptop (Macbook Pro) into the bathroom with (like any normal person right?) and placed it on the sink to listen to music. Apparently I didn't push it in enough a..." Read more

12 years ago

Levi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"If I could give this company a negative score I would. Ebits is the worst! I had a simple crack on the screen of my hp laptop. I took the computer in and the guy kept answering the phone while I was trying to talk to him about my computer. Then he told me that they would do the diagnostic and would get back to me within twenty four hours, they never did. Two..." Read more

12 years ago

Mad k. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I brought my laptop into ebits 3+ weeks ago. It took 2 weeks to diagnose the problem and another 1+ week to fix it. It ended up costing nearly $200 (not much less than what I had paid for the laptop new). When I brought the laptop home, the dvd fell out and the back was hanging off and I could not boot it up to the desktop. I brought it back and stood th..." Read more

12 years ago

Viet N.

Viet N. star-alt star-alt star-alt star-alt star-alt

Arlington, WA

"I went to this place thinking that it would be cheaper than sending my laptop out to geek squad or something to get it repaired. Boy was I wrong. A DC Jack repair was what I brought my laptop in to get repaired for. I was told it was going to be around 100 to 150 dollars to get replaced. As I talk to the guy in the store, he seemed like a very knowledgeabl..." Read more

12 years ago

Rob M.

Rob M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Got the distinct impression I was being ripped off. My laptop died and I took it in for a diagnosis. Eventually they called to tell me the motherboard had died, and refused to answer my questions about whether or not the hard drive still worked. Since the laptop was essentially beyond repair, it seemed like they were trying to push an expensive data recovery..." Read more

12 years ago

Jason T.

Jason T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Ebits was a giant help today! I brought my broken iPhone 4 in and they installed a new screen for me. I had failed in my attempt to fix a stuck home button and ended up cracking the glass. I actually stopped in first at Capitol Hill and they said their tech would not be there till the afternoon so I wouldn't get it back till after 3. I was really needing..." Read more

12 years ago

Craig H.

Craig H. star-alt star-alt star-alt star-alt star-alt

Bellingham, WA

"Horrible customer service!! Very little technical knowledge. Stay far away from them."

12 years ago

Kelsey T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"The staff was incredibly friendly, their service was super fast and my phone looks amazing!!! I would definitely go there for another phone or laptop!"

12 years ago

Kelsey T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"The staff was incredibly friendly, their service was super fast and my phone looks amazing!!! I would definitely go there for another phone or laptop!"

12 years ago

Fiona X.

Fiona X. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I have a year and a half old Sony Vaio that I might've abused a little too much, because I somehow not only broke my charger, but the jack on the computer where the charger plugs in as well. This all happened on a day when I had a project due in the evening, so panicking, I dropped off my totally dead laptop to eBits. It cost $49 for a diagnostic and $35 fo..." Read more

12 years ago

Fiona X.

Fiona X. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I have a year and a half old Sony Vaio that I might've abused a little too much, because I somehow not only broke my charger, but the jack on the computer where the charger plugs in as well. This all happened on a day when I had a project due in the evening, so panicking, I dropped off my totally dead laptop to eBits. It cost $49 for a diagnostic and $35 fo..." Read more

12 years ago

Paulina L.

Paulina L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Before, I was skeptical about computer repairs in Seattle area. I checked yelp to make sure I choose the best service in town. I found Ebits PC Laptop to repair my other laptop. The monitor didn't show anything even though the lights on the keyboard area were on. I schedule an appointment a day before, and I am very satisfied with the service. It was quick,..." Read more

13 years ago

Paulina L.

Paulina L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Before, I was skeptical about computer repairs in Seattle area. I checked yelp to make sure I choose the best service in town. I found Ebits PC Laptop to repair my other laptop. The monitor didn't show anything even though the lights on the keyboard area were on. I schedule an appointment a day before, and I am very satisfied with the service. It was quick,..." Read more

13 years ago

Carol G.

Carol G. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I have been walking by Ebits on University Ave for years, since I'm at the UW often, so they were the first people I thought of when one of my kids broke my laptop screen. I needed it fixed quickly so that I could work on job applications where time was of the essence. When I came in, Jesper put a rush on my computer and also lent me a laptop so that I coul..." Read more

13 years ago

Lewis B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Dropped off my laptop with an intermittent shut down problems. Jesper and his staff worked for hours with the manufacturer to isolate a defective mother board. They shipped it and retested to confirm the problem was really resolved once and for all for such a reasonable cost, They saved me the time, energy and headaches of trying to remotely fix a compute..." Read more

13 years ago

Eli N.

Eli N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I don't know why the reviews on here are so bad. They have good service, are able to fix your laptop, and are among the cheapest place you can go to. I'm a return customer and they gave me a rush for free. I'll go to them again if my computer needs it."

13 years ago

Dee W.

Dee W. star-alt star-alt star-alt star-alt star-alt

Evanston, IL

"I have to admit - I was really nervous bringing my laptop here after reading all the reviews. In my defense, this was right around the corner from the hotel that I was staying at for a work event and my laptop was having issues starting up. I called for an appointment and got really lucky that I was able to schedule something for the same day. After I dro..." Read more

13 years ago

Rich X.

Rich X. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Ebits was very helpful with my computer problems. My laptop had this loud grinding sound coming from it which me and my friends assumed it was from the hard drive. Ebits soon found out it was coming from the fan and ordered the fan within a week and even ran a diagnostic on my HD just to double check. Ebits offered a variety of services and the workers there..." Read more

13 years ago

Nick Y.

Nick Y. star-alt star-alt star-alt star-alt star-alt

WA, WA

"DO NOT BUY FROM THIS COMPANY! The customer service I've received has been atrocious. My repair took considerably longer than it should have and my computer failed almost immediately after getting it home. Long story short, it took them a week to misdiagnose my problem and provide a half-assed solution. This company also tried to rip me off, claiming that..." Read more

13 years ago

Tim W. star-alt star-alt star-alt star-alt star-alt

Yakima, WA

"I would definitely recommend ebits. I took my iPhone there to get the screen fixed only an hour before they closed and they even stayed open past closing time to finish it for me. It works like new. While it was a bit spendy, it was still much cheaper than getting a new phone which was my only other option."

13 years ago