GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

Paulina H.

Paulina H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I finally got my laptop fixed the third time and due to technical issues (their problems), they helped me fixed it for free! The technician also reach out to me and sent me an email apologizing about this issue! So I think they would fix the issues and be professional!"

5 years ago

Paulina H.

Paulina H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I finally got my laptop fixed the third time and due to technical issues (their problems), they helped me fixed it for free! The technician also reach out to me and sent me an email apologizing about this issue! So I think they would fix the issues and be professional!"

5 years ago

Wendy Welch

Wendy Welch star-alt star-alt star-alt star-alt star-alt

"Amazing service."

5 years ago

Google review

Louise Greenwood

Louise Greenwood star-alt star-alt star-alt star-alt star-alt

"These guys rock. They’re fast, the know what’s up and helped me optimize my apple coverage so that I could take care of a bunch of maintenance before my plan ran out. Will use them over the apple store any day!"

5 years ago

Google review

Rebecca E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I took my laptop in to have the screen replaced. Vito (their head technician) completed the job after having it for four days. For reasons I still do not know he installed a used screen and either chose to replace the entire top half of my computer with a scratched case with bent hinges OR he did some concerning cosmetic and hardware damage to it during the..." Read more

5 years ago

L P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more

5 years ago

Rebecca E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I took my laptop in to have the screen replaced. Vito (their head technician) completed the job after having it for four days. For reasons I still do not know he installed a used screen and either chose to replace the entire top half of my computer with a scratched case with bent hinges OR he did some concerning cosmetic and hardware damage to it during the..." Read more

5 years ago

L P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more

6 years ago

Bonnie R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more

6 years ago

Bonnie R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more

6 years ago

Austin Roberts

Austin Roberts star-alt star-alt star-alt star-alt star-alt

"So much better than Apple Store. They were able to service a warranty on my macbook in 3. The apple store wanted several weeks. Less hastel all around."

6 years ago

Google review

Benjamin R.

Benjamin R. star-alt star-alt star-alt star-alt star-alt

Lake Forest Park, WA

"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."

6 years ago

Benjamin R. star-alt star-alt star-alt star-alt star-alt

Lake Forest Park, WA

"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."

6 years ago

Reza Hosseini Ghomi

Reza Hosseini Ghomi star-alt star-alt star-alt star-alt star-alt

"I've used the apple store several times and this was SO MUCH BETTER of an experience. No line, way better attention, faster turn around. There is literally no reason to go to the apple store for repairs over this place."

6 years ago

Google review

Phil A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Much better experience than the apple store. Better service, faster turnaround. I got my laptop back in under 24 hours and never waited in a line."

6 years ago

Phil A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Much better experience than the apple store. Better service, faster turnaround. I got my laptop back in under 24 hours and never waited in a line."

6 years ago

Angela N.

Angela N. star-alt star-alt star-alt star-alt star-alt

Tacoma, WA

"My laptop screen unexpectedly gave out on me on Wednesday, May 29th. I called Apple to schedule a repair appointment and they redirected me to GoEBITS. Upon my arrival, I was helped instantly. I left my laptop for them to run diagnostic tests, which costed me $50. A day later, they called me with an estimate for the repair if I chose to do business with th..." Read more

6 years ago

Angela N.

Angela N. star-alt star-alt star-alt star-alt star-alt

Tacoma, WA

"My laptop screen unexpectedly gave out on me on Wednesday, May 29th. I called Apple to schedule a repair appointment and they redirected me to GoEBITS. Upon my arrival, I was helped instantly. I left my laptop for them to run diagnostic tests, which costed me $50. A day later, they called me with an estimate for the repair if I chose to do business with th..." Read more

6 years ago

Jess B.

Jess B. star-alt star-alt star-alt star-alt star-alt

Newport Beach, CA

"The display on my new MacBook Pro kept failing when using any Adobe programs. I was able to book an appointment same day and they literally had it repaired & ready to go in 3 business days. Everything is done IN HOUSE and the owner is so kind. Wildly impressed. Highly recommend this over the Apple Store."

6 years ago

Jess B.

Jess B. star-alt star-alt star-alt star-alt star-alt

Newport Beach, CA

"The display on my new MacBook Pro kept failing when using any Adobe programs. I was able to book an appointment same day and they literally had it repaired & ready to go in 3 business days. Everything is done IN HOUSE and the owner is so kind. Wildly impressed. Highly recommend this over the Apple Store."

6 years ago

Nina Moris

Nina Moris star-alt star-alt star-alt star-alt star-alt

"Great service! Really made me feel like they were on my side, got my laptop back to me super quick, and was cheaper than Apple quoted me to fix it. Definitely recommend! :)"

6 years ago

Google review

Hutch H. star-alt star-alt star-alt star-alt star-alt

Manhattan, New York, NY

"They took my computer in and was fixed in 3 day. Highly recommend these guys. Very hard workers"

6 years ago

Hutch H. star-alt star-alt star-alt star-alt star-alt

Manhattan, New York, NY

"They took my computer in and was fixed in 3 day. Highly recommend these guys. Very hard workers"

6 years ago

Anna A.

Anna A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place was great! I brought my mac laptop in on Thursday to get the battery replaced and it was done by Monday. The people working there were all very nice and prideful of their work which was awesome to hear.
I will definitely be coming back for any apple laptop problems rather than Apple."

6 years ago

Evan D.

Evan D. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Incredibly knowledgeable and helpful team. They don't get paid when it's an Apple warranty issue but they were still perfectly responsive and helped me figure out what to do with my laptop. They got it fixed over the weekend and then helped me decide whether to try to recover my data."

6 years ago