Paulina H.
Seattle, WA
Paulina H.
Seattle, WA
"I finally got my laptop fixed the third time and due to technical issues (their problems), they helped me fixed it for free! The technician also reach out to me and sent me an email apologizing about this issue! So I think they would fix the issues and be professional!"
5 years ago
Wendy Welch
"Amazing service."
5 years ago
Google review
Louise Greenwood
"These guys rock. They’re fast, the know what’s up and helped me optimize my apple coverage so that I could take care of a bunch of maintenance before my plan ran out. Will use them over the apple store any day!"
5 years ago
Google review
Rebecca E.
San Francisco, CA
"I took my laptop in to have the screen replaced. Vito (their head technician) completed the job after having it for four days. For reasons I still do not know he installed a used screen and either chose to replace the entire top half of my computer with a scratched case with bent hinges OR he did some concerning cosmetic and hardware damage to it during the..." Read more
5 years ago
L P.
Seattle, WA
"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more
5 years ago
Rebecca E.
San Francisco, CA
"I took my laptop in to have the screen replaced. Vito (their head technician) completed the job after having it for four days. For reasons I still do not know he installed a used screen and either chose to replace the entire top half of my computer with a scratched case with bent hinges OR he did some concerning cosmetic and hardware damage to it during the..." Read more
5 years ago
L P.
Seattle, WA
"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more
6 years ago
Bonnie R.
Seattle, WA
"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more
6 years ago
Bonnie R.
Seattle, WA
"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more
6 years ago
Austin Roberts
"So much better than Apple Store. They were able to service a warranty on my macbook in 3. The apple store wanted several weeks. Less hastel all around."
6 years ago
Google review
Benjamin R.
Lake Forest Park, WA
"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."
6 years ago
Benjamin R.
Lake Forest Park, WA
"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."
6 years ago
Reza Hosseini Ghomi
"I've used the apple store several times and this was SO MUCH BETTER of an experience. No line, way better attention, faster turn around. There is literally no reason to go to the apple store for repairs over this place."
6 years ago
Google review
Phil A.
Seattle, WA
"Much better experience than the apple store. Better service, faster turnaround. I got my laptop back in under 24 hours and never waited in a line."
6 years ago
Phil A.
Seattle, WA
"Much better experience than the apple store. Better service, faster turnaround. I got my laptop back in under 24 hours and never waited in a line."
6 years ago
Angela N.
Tacoma, WA
"My laptop screen unexpectedly gave out on me on Wednesday, May 29th. I called Apple to schedule a repair appointment and they redirected me to GoEBITS. Upon my arrival, I was helped instantly. I left my laptop for them to run diagnostic tests, which costed me $50. A day later, they called me with an estimate for the repair if I chose to do business with th..." Read more
6 years ago
Angela N.
Tacoma, WA
"My laptop screen unexpectedly gave out on me on Wednesday, May 29th. I called Apple to schedule a repair appointment and they redirected me to GoEBITS. Upon my arrival, I was helped instantly. I left my laptop for them to run diagnostic tests, which costed me $50. A day later, they called me with an estimate for the repair if I chose to do business with th..." Read more
6 years ago
Jess B.
Newport Beach, CA
"The display on my new MacBook Pro kept failing when using any Adobe programs. I was able to book an appointment same day and they literally had it repaired & ready to go in 3 business days. Everything is done IN HOUSE and the owner is so kind. Wildly impressed. Highly recommend this over the Apple Store."
6 years ago
Jess B.
Newport Beach, CA
"The display on my new MacBook Pro kept failing when using any Adobe programs. I was able to book an appointment same day and they literally had it repaired & ready to go in 3 business days. Everything is done IN HOUSE and the owner is so kind. Wildly impressed. Highly recommend this over the Apple Store."
6 years ago
Nina Moris
"Great service! Really made me feel like they were on my side, got my laptop back to me super quick, and was cheaper than Apple quoted me to fix it. Definitely recommend! :)"
6 years ago
Google review
Hutch H.
Manhattan, New York, NY
"They took my computer in and was fixed in 3 day. Highly recommend these guys. Very hard workers"
6 years ago
Hutch H.
Manhattan, New York, NY
"They took my computer in and was fixed in 3 day. Highly recommend these guys. Very hard workers"
6 years ago
Anna A.
Seattle, WA
"This place was great! I brought my mac laptop in on Thursday to get the battery replaced and it was done by Monday. The people working there were all very nice and prideful of their work which was awesome to hear.
I will definitely be coming back for any apple laptop problems rather than Apple."
6 years ago
Evan D.
Seattle, WA
"Incredibly knowledgeable and helpful team. They don't get paid when it's an Apple warranty issue but they were still perfectly responsive and helped me figure out what to do with my laptop. They got it fixed over the weekend and then helped me decide whether to try to recover my data."
6 years ago
"I finally got my laptop fixed the third time and due to technical issues (their problems), they helped me fixed it for free! The technician also reach out to me and sent me an email apologizing about this issue! So I think they would fix the issues and be professional!"
5 years ago
Yelp review