GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

David Schoenthal

David Schoenthal star-alt star-alt star-alt star-alt star-alt

"quick service, replaced my i phone glass in one hour. highly recommend"

7 years ago

Google review

David S. star-alt star-alt star-alt star-alt star-alt

Manhattan, New York, NY

"great service, they were able to replace glass from phone in one hour."

7 years ago

David S. star-alt star-alt star-alt star-alt star-alt

Manhattan, New York, NY

"great service, they were able to replace glass from phone in one hour."

7 years ago

Keyan K.

Keyan K. star-alt star-alt star-alt star-alt star-alt

University District, Seattle, WA

"This store had quite a good rating so I expected good quality service. My old Dell laptop's screen was jammed. The hinges were misplaced and I had trouble closing and opening it. Nothing was broken and all I needed was for an experienced professional to take it apart and to put the hinges back in the right place. NO PARTS NEEDED TO BE REPLACED OR REPAIRED. T..." Read more

7 years ago

Keyan K.

Keyan K. star-alt star-alt star-alt star-alt star-alt

University District, Seattle, WA

"This store had quite a good rating so I expected good quality service. My old Dell laptop's screen was jammed. The hinges were misplaced and I had trouble closing and opening it. Nothing was broken and all I needed was for an experienced professional to take it apart and to put the hinges back in the right place. NO PARTS NEEDED TO BE REPLACED OR REPAIRED. T..." Read more

7 years ago

Kris B.

Kris B. star-alt star-alt star-alt star-alt star-alt

Kent, WA

"Broke the front glass of my iPhone. Sucks! Went to Apple Store at U-Village, 90 minute wait to get estimate. Didn't want to wait that long, so I looked on yelp. Go eBits had the best review so gave them a call and they gave me a quote over the phone and said it would take about 20 minutes. Couldn't be happier with the customer service and the prices! And o..." Read more

8 years ago

Kris B.

Kris B. star-alt star-alt star-alt star-alt star-alt

Kent, WA

"Broke the front glass of my iPhone. Sucks! Went to Apple Store at U-Village, 90 minute wait to get estimate. Didn't want to wait that long, so I looked on yelp. Go eBits had the best review so gave them a call and they gave me a quote over the phone and said it would take about 20 minutes. Couldn't be happier with the customer service and the prices! And o..." Read more

8 years ago

Kincaid C.

Kincaid C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Jesper is the homie. I first went to UbreakIfix for a quote to fix my iphone screen, where they quoted me $150 and promised to beat whatever eBits quoted me by 5. Jesper, who I believe is the eBits owner, then quoted me $130. I told him about Ubreak's price match offer, and he agreed to throw in a free phone case and tempered glass to keep my business. Plus,..." Read more

8 years ago

Kincaid C.

Kincaid C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Jesper is the homie. I first went to UbreakIfix for a quote to fix my iphone screen, where they quoted me $150 and promised to beat whatever eBits quoted me by 5. Jesper, who I believe is the eBits owner, then quoted me $130. I told him about Ubreak's price match offer, and he agreed to throw in a free phone case and tempered glass to keep my business. Plus,..." Read more

8 years ago

Alice B.

Alice B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Gotten multiple repairs at eBits and every time I walk away so happy with their service and their pricing. When I'm dropping my machine off, talking to them on the phone or picking up the people have always been friendly, helpful and accommodating. And it's not like that 'fake nice' where it's clear the techs are being pressured by corporate to put on a happ..." Read more

8 years ago

Roku T.

Roku T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"dropped my MacBook Pro, the display broke. went to eBits on the Ave. glad I didn't have to go to U-Vill for that. Justin and Raymond were extremely helpful!"

8 years ago

Watts W. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I took an old old old laptop (scotch tape keeping one of the keys on) in for a virus infection. They did a virus screen ($75) and said the computer wasn't worth fixing. I should have figured that out to start with. I then bought a used laptop elsewhere, took it in to eBits for data transfer and check up, and all was good. The staff (Jeremy, Raymond) were..." Read more

8 years ago

Mikaela Alger

Mikaela Alger star-alt star-alt star-alt star-alt star-alt

"Very friendly staff. Prompt service and warranty added on without additional cost. Would definitely go back and recommend to others."

8 years ago

Google review

Chenghao Z.

Chenghao Z. star-alt star-alt star-alt star-alt star-alt

Saratoga, CA

"Their service is great!! I got my iPhone 5s screen fixed. Really recommend this place!!"

8 years ago

Lejla M.

Lejla M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great communication. Excellent customer service. I repaired my Ipad Air screen about three weeks ago and it is looking perfect. Folks that work there have received excellent training and it shows. I would bring any electronics of mine that need a repair to this spot."

8 years ago

Thomas C.

Thomas C. star-alt star-alt star-alt star-alt star-alt

New York, NY

"The manager reached out to me to offer a second time fix and it turned my case was a miscommunication between the technicians. I didn't bring my computer back since I have fixed it at somewhere else. But one thing I leaned is that they do take customer feedback seriously and they take actions to earn customers trust."

8 years ago

Melanie Maggard

Melanie Maggard star-alt star-alt star-alt star-alt star-alt

"Great value and customer service!!!"

8 years ago

Google review

Brian K.

Brian K. star-alt star-alt star-alt star-alt star-alt

Ballard, Seattle, WA

"I thought my cracked screen was the end of my phone but eBits fixed it right back to new. Thanks!"

8 years ago

Jacky R.

Jacky R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! My iphone had severe water damage and I was set on buying a new one but decided on getting a repair diagnostic since they told me it was free. I had it returned to me in about 3 days only thing I needed replaced was the screen. The owner seems to care very much about his business and was very helpful with getting my phone repaired as soo..." Read more

8 years ago

Meli Gass

Meli Gass star-alt star-alt star-alt star-alt star-alt

"These guys are great! Fixed my smashed screen on my galaxy s 6 in a few hours. Great service too. 90 day warranty and they even threw in a screen protector. Thank you!!"

8 years ago

Google review

Alexia R.

Alexia R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is really great. So here's the story: I had an iPhone 6 and got some cracks in the screen so i took to this other place downtown. That place RUINED my phone so badly (and voided the warranty) that it does not work at all (that's a whole other yelp review in and of itself, lemme tell ya) so I decided to get my old iPhone 5 out of the cupboard and u..." Read more

8 years ago

Miroslav B.

Miroslav B. star-alt star-alt star-alt star-alt star-alt

Auburn, WA

"This place is great! They have very good customer service. They helped fix my phone within one day! I couldn't be more pleased with their work."

8 years ago

Renata L.

Renata L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Checked Apple Store.... $129 a 3 hrs wait Found another store nearby - $109. Told them I'm coming... Got there... missing the part... really??? Walked 200 feet and WOW, look wts here! 30 min and $99 later... they did a great job, and were very cool! Thanks guys :)"

8 years ago

Jillian C.

Jillian C. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Fast & efficient help! I highly recommend coming here to have your tech issues checked out. They are a fast, friendly, and reliable place to fix your devices. I had asked for my old laptop battery to be removed & they did so in less than 10 mins with no questions asked."

8 years ago

Miroslav B.

Miroslav B. star-alt star-alt star-alt star-alt star-alt

Auburn, WA

"This place is great! They have very good customer service. They helped fix my phone within one day! I couldn't be more pleased with their work."

8 years ago