GoEBITS Reviews & Testimonials

4.8 (277)

Reviews: 277


5
95%
4
0%
3
0%
2
0%
1
4%

95% of customers would recommend GoEBITS

Joe Montgomery

Joe Montgomery star-alt star-alt star-alt star-alt star-alt

"They did a great job replacing the battery in my older macbook. Very courteous and speedy!"

3 years ago

Google review

Ryan Gorkhalee

Ryan Gorkhalee star-alt star-alt star-alt star-alt star-alt

"They were very professional and helpful in getting my Mac repaired"

3 years ago

Google review

Bonnie Obremski

Bonnie Obremski star-alt star-alt star-alt star-alt star-alt

"Colby at the front desk was wonderful! Extremely knowledgable, professional, friendly, responsive. My repair was finished way ahead of schedule. My computer came back spotlessly clean. It's always sad to break a computer, so bedside manner is important and I appreciate feeling cared for!"

3 years ago

Google review

Nicholas Finnerty

Nicholas Finnerty star-alt star-alt star-alt star-alt star-alt

"When my iMac came down with "blue-screen fever" I took it to Ebits and they were able to promptly cure my computer in a matter of days! Great service done quickly and professionally!"

3 years ago

Google review

jerry pangilinan

jerry pangilinan star-alt star-alt star-alt star-alt star-alt

"Dropped my Macbook off on a Sunday, received an update on Monday, and picked it up on a Friday. A much quicker turnaround, I'm guessing, than if I had gone to the U Village Apple Store. :-)"

3 years ago

Google review

Shelagh Lane

Shelagh Lane star-alt star-alt star-alt star-alt star-alt

"24-hour turnaround -- woo-hoo! Immediate availability to bring my laptop in, and really appreciated the clear and continual communication all throughout the process. Glad to have found a trustworthy and personable vendor for any future issues."

3 years ago

Google review

Darienne N.

Darienne N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Went through them to get my MacBook Pro fixed through and AppleCare+ warranty. Everyone I dealt with was friendly, clear, and communicative. Will absolutely come back in the future and recommend to friends, absolutely no complaints."

3 years ago

Ellen K

Ellen K star-alt star-alt star-alt star-alt star-alt

"Very responsive staff, informative and honest. Highly recommend Goebits."

3 years ago

Google review

Shawn Mills

Shawn Mills star-alt star-alt star-alt star-alt star-alt

"They were quick and very helpful! I will use them again."

3 years ago

Google review

Jamie Mayerfeld

Jamie Mayerfeld star-alt star-alt star-alt star-alt star-alt

"I am delighted with the help I received from GoEBITS. They diagnosed the problem with my laptop and fixed it expertly. They were efficient and courteous, and made my very happy by returning a working laptop! They were responsible in dealing with coronavirus concerns. I highly recommend GoEBITS."

3 years ago

Google review

Vladimir Mkrtumyan

Vladimir Mkrtumyan star-alt star-alt star-alt star-alt star-alt

"Great location with an owner that really cares"

3 years ago

Google review

Specialty E.

Specialty E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Brought a work Macbook here to get fixed since Apple stores are currently closed/booked far out. I got an appointment the same day, and my computer was done in about 5 business days. They are EXCELLENT and very fairly priced. They kept me in the loop with what was needed every step of the way. 10/10 would reccomend."

3 years ago

Michael Domar

Michael Domar star-alt star-alt star-alt star-alt star-alt

"They are wonderful! They fixed our MacBook Pro for us, made it good as new. The price has gone up, but it had nothing to do with these guys (thanks Apple). They were professional and knowledgeable. We will definitely come back here when needed. Thanks guys!"

3 years ago

Google review

Ruhao X.

Ruhao X. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I rarely writes yelp review unless i have a strong reason to. GoEBits definitely treats their customers with top priority and goes above and beyond for them. I brought in a 2016 macbook pro with screen issue for repair and they not only fixed the screen but also replace the top case and battery so its almost a new laptop again. Thanks so much for the excelle..." Read more

3 years ago

Julie M.

Julie M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This small business is apple endorsed, and a very convenient location in the U district. Kind and professional people, quick in and out and received my computer in less time than the apple store would fix. A new loyal customer."

3 years ago

Lucy Fei

Lucy Fei star-alt star-alt star-alt star-alt star-alt

"Easy process to get my laptop fixed. My service was covered by Apple and GoEBITS did not charge anything extra! COVID times made turnaround time slower due to shipment delays but they told me ahead of time."

3 years ago

Google review

Melinda C

Melinda C star-alt star-alt star-alt star-alt star-alt

"I’ve had the GoEBITS team work on multiple laptops for all sorts of things the two most recent being a keyboard replacement for a Mac and essentially a factory reset also for a Mac. They are always super professional, friendly, helpful and clear. Thanks so much to the GoEBITS team!"

4 years ago

Google review

Julia Gall

Julia Gall star-alt star-alt star-alt star-alt star-alt

"Thank you to GoEBITS for their kind and professional customer service! I was upset about my computer crashing on me, and they went beyond to make sure I was happy. I would come here again for future repairs."

4 years ago

Google review

Dani Gomez

Dani Gomez star-alt star-alt star-alt star-alt star-alt

"Couldn’t have been more quick n painless experience for a stressful situation."

4 years ago

Google review

Lindsey S.

Lindsey S. star-alt star-alt star-alt star-alt star-alt

Los Altos, CA

"My computer got liquid damage (thanks to my clumsiness) so I brought it in to GoEBITS. They were very organized with appointments and were so nice when I checked in my laptop. I left feeling like my computer was in good hands. I was able to get an update on my computer while it was in the shop--  they were very transparent with me about the status and time o..." Read more

4 years ago

Ezra Epstein

Ezra Epstein star-alt star-alt star-alt star-alt star-alt

"The place has the look of an old camera store somewhere in NY's Times Sq circa 1983, but once you get past the down-market digs you get professionals who go above and beyond to give great service. Thanks for fixing my Mac!"

4 years ago

Google review

Tim Marshall

Tim Marshall star-alt star-alt star-alt star-alt star-alt

"Fantastic service! The technicians were helpful and made a quick turnaround. I need my laptop to hunt for jobs in a difficult market, so without them I'd be out of luck! I will definitely be back!"

4 years ago

Google review

Eddy Huang

Eddy Huang star-alt star-alt star-alt star-alt star-alt

"They’re pretty professional, and does a good job keeping people safe during COVID"

4 years ago

Google review

Tim M.

Tim M. star-alt star-alt star-alt star-alt star-alt

Delridge, Seattle, WA

"Fantastic service! The technicians were helpful and made a quick turnaround. I need my laptop to hunt for jobs in a difficult market, so without them I'd be out of luck! I will definitely be back!"

4 years ago

Elizabeth Carey

Elizabeth Carey star-alt star-alt star-alt star-alt star-alt

"The day my laptop broke I found an appointment at GoEBITS and they provided excellent help and communication from the outset!"

4 years ago

Google review