GoEBITS Reviews & Testimonials

4.8 (277)

Reviews: 277


5
95%
4
0%
3
0%
2
0%
1
4%

95% of customers would recommend GoEBITS

Isabella W.

Isabella W. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I unfortunately had an iPhone 11 screen break and MacBook Pro screen break within the same week, and these guys SAVED me (devices weren't under apple care warranty either). My iPhone 11 screen replacement cost the same or less here than any other third party repair shop, and they give you real apple product so you don't get screwed over and break it agai..." Read more

2 years ago

Devon Mann

Devon Mann star-alt star-alt star-alt star-alt star-alt

"Great experience. Sam C was very professional, knowledgeable, and helpful."

2 years ago

Google review

Amy S.

Amy S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Terrible customer service! I brought my Macbook in for a screen issue that was happening basically non-stop. After 3 days of trying to call them and ask if they had reproduced the issue... they said they had not. I went to pick up my laptop figuring I'd just have to take it to a regular Apple store and risk the crowds with COVID. Upon getting it back it has..." Read more

2 years ago

Alicia Greene

Alicia Greene star-alt star-alt star-alt star-alt star-alt

"These peeps were kind and receptive when I brought in my device. They took a look and were able to troubleshoot problem quickly. I’d totally come back here without the wait at the apple store!"

2 years ago

Google review

Ivan Sanchez

Ivan Sanchez star-alt star-alt star-alt star-alt star-alt

"Excellent service. They were able to change my swollen battery in a short time and now my computer is as new."

2 years ago

Google review

Manush Bhatt

Manush Bhatt star-alt star-alt star-alt star-alt star-alt

"Sam C was awesome. He helped me remove a stripped screw from my motherboard. The service is great. I would recommend them to anyone with PC issues"

2 years ago

Google review

Ryn Mae

Ryn Mae star-alt star-alt star-alt star-alt star-alt

"Took my computer in and they were thorough and kind. Didn’t actually need to do anything so let us know we were covered by care if the problem came back! Barely any wait and great service."

2 years ago

Google review

Ruiheng Y.

Ruiheng Y. star-alt star-alt star-alt star-alt star-alt

North Brunswick, NJ

"I got my MacBook Pro keyboard replaced through the Apple Keyboard Services program here with $0 cost. The people in the reception are very communicative and the repair was done quickly with high quality."

2 years ago

Kathryn Bogley

Kathryn Bogley star-alt star-alt star-alt star-alt star-alt

"Had a cracked macbook screen repaired here. Fair price, good service!"

2 years ago

Google review

Francis Macrae

Francis Macrae star-alt star-alt star-alt star-alt star-alt

"Friendly professional service reps assessed the problem and reported back within a day. When receiving needed parts was delayed Goebits kept me informed and the repairs were executed beyond expectation within a few more days. My Macbook Pro is like new!"

2 years ago

Google review

Lisa Carmack

Lisa Carmack star-alt star-alt star-alt star-alt star-alt

"This authorized Apple repair shop was SO MUCH BETTER than going to the Apple Store. They were FAST and cared about me as a customer. I will use them from now on!"

2 years ago

Google review

Darren Jiao

Darren Jiao star-alt star-alt star-alt star-alt star-alt

"My MacBook pro wouldn’t power on. The staff quickly diagnosed the possible issue and helped me get it turned on within 20 min. Service was so good and fast! The staff also gave me some really useful tips on backing up laptop. Definitely 5-star!"

2 years ago

Google review

Candace Staten

Candace Staten star-alt star-alt star-alt star-alt star-alt

"My new iMac died all of a sudden…in the middle of my busy season.How stressful!? I brought it in and the team was very helpful and communicative throughout the diagnostic and repair process. The technician worked with Apple to get the services covered under my warranty."

3 years ago

Google review

Regina McCoy

Regina McCoy star-alt star-alt star-alt star-alt star-alt

"Everyone was so kind and patient and helped me with my laptop in a timely manner. They made sure I had the most cost effective way of fixing it and kept me updated the whole time. Will definitely be using them for all my tech needs!"

3 years ago

Google review

Joe Rosman

Joe Rosman star-alt star-alt star-alt star-alt star-alt

"Great people working here. Very smart and they worked hard to save me money during the cost of my repair without me even having to ask. Don't often write a review, these guys are THAT good."

3 years ago

Google review

Kayla Olson

Kayla Olson star-alt star-alt star-alt star-alt star-alt

"I will definitely be using GoEBITS again, hopefully won’t need to though! They were super fast, way faster than going directly through Apple, and they kept me informed of every detail during the repair process. Very friendly, support local business!"

3 years ago

Google review

Peter Redmayne

Peter Redmayne star-alt star-alt star-alt star-alt star-alt

"Great service. Much faster and better than Apple. Use these guys and avoid any hassles."

3 years ago

Google review

Lia hiscock

Lia hiscock star-alt star-alt star-alt star-alt star-alt

"Very friendly staff, super quick and painless experience. Dropped my iPhone off for battery replacement and it was ready 2 hours later. Would definitely recommend!"

3 years ago

Google review

Ellen J.

Ellen J. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"I've always been skeptical of bringing my MacBook Pro for service anywhere other than an Apple Store, but GoEBITS was a BETTER experience than the Apple Store. Not only could I get an appointment at GoEBITS the next day (Apple was booked 2-3 days out), but they turned around a pretty big repair on my computer in JUST 2 DAYS. Instead of mailing the co..." Read more

3 years ago

Christian Jorgensen

Christian Jorgensen star-alt star-alt star-alt star-alt star-alt

"My MacBook Pro display broke by accident while in a zoom meeting. Apple store did not have any appointments and I wanted the problem looked at right away. GoEBITS dealt with it quickly and I was able to get an appointment within the hour. Good experience."

3 years ago

Google review

Chris C.

Chris C. star-alt star-alt star-alt star-alt star-alt

Evanston, IL

"To all Apple consumers, always " Take Apple To Apple".  I thought of just letting it go. But the buck passing is so frustrated.  I got a totally wrong diagnostics ( cost me 80 bucks)  from GoEbits which would cost me 500 dollars to repair my computer, while the apple people solve it in one minute for free. If you got it wrong, then just say sorry.  I..." Read more

3 years ago

Tim Godfrey

Tim Godfrey star-alt star-alt star-alt star-alt star-alt

"Great experience, smooth process, fast turnaround. Quickly repaired my MacBook Pro, replacing the top cover (keyboard, trackpad, battery) as an Apple covered warranty repair."

3 years ago

Google review

Daniel Castro

Daniel Castro star-alt star-alt star-alt star-alt star-alt

"GoEBITS was professional and very fast. They were helpful and clear about timelines and costs. Highly reccomend."

3 years ago

Google review

Luke Shillabeer

Luke Shillabeer star-alt star-alt star-alt star-alt star-alt

"Fantastic and clear service when dropping my Macbook off for repairs, talked me through how AppleCare would be applied and possible costs and once agreed on a course of action got the work done in only a few days. Very impressed, I would preferentially choose them again for laptop/phone repairs."

3 years ago

Google review

Pratik Patil

Pratik Patil star-alt star-alt star-alt star-alt star-alt

"Fast and great service provided when I went to replace my MacBook keyboard."

3 years ago

Google review