GoEBITS Reviews & Testimonials

4.8 (277)

Reviews: 277


5
95%
4
0%
3
0%
2
0%
1
4%

95% of customers would recommend GoEBITS

Meghan Stevenson

Meghan Stevenson star-alt star-alt star-alt star-alt star-alt

"GoEBITS fixed liquid damage on my computer efficiently and the customer service was wonderful!"

4 years ago

Google review

Meghan S.

Meghan S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I spilled coffee on my computer (a Macbook Air) and was freaking out about having it fixed. The staff at GoEBITS was reassuring, clear and communicative.

I really appreciated all the updates along the way - and the in-store service was fast and easy. I would bring any device here."

4 years ago

Richard S.

Richard S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I've taken my Apple laptop and desktop here and both times received excellent service. The Apple store has a lot of protocol and waiting queues, and I'm not a fan of how crowded, loud, and busy that store always is. Having the option to take my machines to a local business that is much more quiet and relaxed is a godsend. Both times I've received..." Read more

4 years ago

Blake Partridge

Blake Partridge star-alt star-alt star-alt star-alt star-alt

"Friendly staff with fast service and quality work. Apple authorized repairs too. Got my MacBook Air keyboard replaced in 3 days vs the 2 week estimate by Apple. They're located on shopping center above QFC, not on the main street."

4 years ago

Google review

Christopher Young

Christopher Young star-alt star-alt star-alt star-alt star-alt

"I brought my MacBook Pro for a battery recall replacement. Apple Store wanted to keep it for 10 days which would make work extremely challenging. GoEBITS was able to help me in and got it done in 24 hours. Service was professional and the staff knowledgeable."

4 years ago

Google review

Meixi -

Meixi - star-alt star-alt star-alt star-alt star-alt

"great service! Kept us up to date with everything going on and quick turn around!"

4 years ago

Google review

John Lee

John Lee star-alt star-alt star-alt star-alt star-alt

"I was in Seattle from Ottawa Canada visiting my son and family and working remotely. My Mac Book crashed and they were kind enough to fix it within a day! Hardly missed a beat thanks to GoEBITS!!!"

5 years ago

Google review

Brandusa B.

Brandusa B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Every few years I come here to replace the broken screen on my iPhone and every time I get a phone as good as new without paying for a new phone and adding one to the landfill. These people are the best, they run a great business and they do a great job, thank you much!!!!!"

5 years ago

krisjs1767

krisjs1767 star-alt star-alt star-alt star-alt star-alt

"Easy check-in. Prompt diagnosis of the problem. Device repaired ahead of my expectations. Good customer communications at all stages as well. Recommended."

5 years ago

Google review

Joshua McMullen

Joshua McMullen star-alt star-alt star-alt star-alt star-alt

"Fast and excellent service!"

5 years ago

Google review

Bronson Cole

Bronson Cole star-alt star-alt star-alt star-alt star-alt

"It didn't take too long and they managed to find the problem with the little information I could provide and were flexible on when I could pick it up."

5 years ago

Google review

Mark Smedley

Mark Smedley star-alt star-alt star-alt star-alt star-alt

"Incredibly professional and efficient. My Macbook Pro suffered from water damage. GoEBITS took care of everything, ensured that my AppleCare+ was validated and returned my beloved Mac within days. It's like a new machine. So glad i discovered GoEBITS, highly recommended."

5 years ago

Google review

Alex

Alex star-alt star-alt star-alt star-alt star-alt

"My laptop’s usb board and battery went bad and these guys fixed it in a jiffy. Big props to Willie for the excellent (and calm) service. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘"

5 years ago

Google review

Yasmine Farhat

Yasmine Farhat star-alt star-alt star-alt star-alt star-alt

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Google review

Karen Jen

Karen Jen star-alt star-alt star-alt star-alt star-alt

"Quick, honest, and very knowledgable about all Apple products. Thanks for the professionalism, and quick turnaround!"

5 years ago

Google review

Nina G.

Nina G. star-alt star-alt star-alt star-alt star-alt

San Anselmo, CA

"I'm never going back to the Genius Bar after my experience at GoEBITS! Incredibly quick service, reasonable prices, and lovely customer service."

5 years ago

Aaron McConkey

Aaron McConkey star-alt star-alt star-alt star-alt star-alt

"Super fast and helpful!"

5 years ago

Google review

Carmela G. Severin

Carmela G. Severin star-alt star-alt star-alt star-alt star-alt

"I was easily able to schedule an appointment that worked for me, despite it being short notice. Brian was very knowledgable and was able to complete my service while I was standing right there in less than 30 minutes. I couldn't have asked for a better experience!"

5 years ago

Google review

Aaron Oldre

Aaron Oldre star-alt star-alt star-alt star-alt star-alt

"These guys were super quick and great to work with. I had liquid damage to my laptop on a Tuesday. The Apple store at UVillage wasn't able to get to my computer until Sunday. GoEBITS took my computer Wednesday morning and were able to replace all the damaged parts and back to me by Friday afternoon."

5 years ago

Google review

Phillip Hunter

Phillip Hunter star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful. Explained what was going to happen and it did. What more can you ask for?"

5 years ago

Google review

Michael Schwartz

Michael Schwartz star-alt star-alt star-alt star-alt star-alt

"Very fast turnaround on a bulging battery in my MacBook Air. Very fair prices. I highly recommend!"

5 years ago

Google review

Michael S.

Michael S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"

5 years ago

Mimi E.

Mimi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more

5 years ago

trish alexander

trish alexander star-alt star-alt star-alt star-alt star-alt

"Fixed my phone in 2 minutes...so thankful. They were so nice"

5 years ago

Google review

Wendy Welch

Wendy Welch star-alt star-alt star-alt star-alt star-alt

"Amazing service."

5 years ago

Google review