GoEBITS Reviews & Testimonials

4.5 (498)

Reviews: 498


5
83%
4
5%
3
1%
2
2%
1
9%

88% of customers would recommend GoEBITS

Tom McKellar

Tom McKellar star-alt star-alt star-alt star-alt star-alt

"They were very professional and completed my repair in record time!"

5 years ago

Google review

Madi Fritzke

Madi Fritzke star-alt star-alt star-alt star-alt star-alt

"Customer service was top notch and my computer was fixed in 24 hours! Price was as expected and I didn’t feel like I was being duped. Better than waiting a week for an appointment at apple and then another week for the fix! I will be recommending them to all my friends!"

5 years ago

Google review

Andrew Lin

Andrew Lin star-alt star-alt star-alt star-alt star-alt

"Really nice stuff! Better service than Apple lol"

5 years ago

Google review

Sharon H.

Sharon H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I just bought my MacBook a couple months ago and I could not log on and and it wouldn't let me reset the password. GoEBITS fixed it within one day and the service was covered by apple. Great customer service and turnaround time, fixing something that could have been very frustrating. Thank you, GoEBITS for great service."

5 years ago

Nelson Heggen

Nelson Heggen star-alt star-alt star-alt star-alt star-alt

"Apple steered me here for warranty repair. The problem was my ignorance, but the owner very graciously helped and sent me on my way fully functional in just a few minutes. Highly recommended"

5 years ago

Google review

Dhruv Kapoor

Dhruv Kapoor star-alt star-alt star-alt star-alt star-alt

"Super fast service! Highly recommended"

5 years ago

Google review

Loc T.

Loc T. star-alt star-alt star-alt star-alt star-alt

New Orleans, LA

"Very pleased with my service. I went to the apple store and they mentioned that there was a long wait to be seen to look at my computer. I had 2 keys that didn't work on my MacBook and prayed that it wasn't a huge cost. Apple had referred me to GoEbits to get quicker response, so I gave it a try since it was close by. Jasper said it will takes 5-7 days to se..." Read more

5 years ago

Saint

Saint star-alt star-alt star-alt star-alt star-alt

"Very honest , friendly and professional. What else can you ask for ?"

5 years ago

Google review

Neal C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Fast repair at the quoted and fair price. Replaced my my display at no charge due to Apple replacement program, replace my battery at cost just $20 more than Apple Store cost and returned me a fully functional computer in 4 days over the weekend. Thanks Jesper."

5 years ago

Houston McMahan

Houston McMahan star-alt star-alt star-alt star-alt star-alt

"Such great customer service and quick turn around! Way better than going to the Apple store."

5 years ago

Google review

Danette H.

Danette H. star-alt star-alt star-alt star-alt star-alt

Renton, WA

"I needed to take a clients MacBook in to get fixed. Because of its age, GoEBITS what is the only establishment in the local area that was an Apple authorized vendor that fixed older computers. I called in first, both members of staff that they were very friendly and knowledgeable. They give me basic instructions on what to bring and what to expect as far as..." Read more

5 years ago

Liza D.

Liza D. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great service! Brought my 2013 Mac Book Pro here with a battery issue and they were able to get me a new battery almost instantly!! It's much appreciated since I do work for two companies on it and needed it to complete a New Years Eve project. I will definitely suggest these folks to my friends and colleagues!"

5 years ago

Richard Ward

Richard Ward star-alt star-alt star-alt star-alt star-alt

"Fast & Friendly Service"

5 years ago

Google review

Ray T. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"Jasper was all around great at keeping me informed on diagnosis, fix and arrival after I spilled in my MacBook and fried it. Almost no wait time, nothing like going to the Genius Bar, I parked easy and dropped off my comp in 10 min, and picked it up in 5 min and was on my way. Friendly, kind and fast."

5 years ago

Natalie C.

Natalie C. star-alt star-alt star-alt star-alt star-alt

Maryville, MO

"This is probably the best tech equipment repair store I have ever gone to. Best service ever. All staff members are really nice and friendly. And the repair was done really quickly! My Mac Pro's screen and sound system was damaged due to external force and liquid damage to the main board. GoEBITS diagnosed it for a few days and successfully repaired it in l..." Read more

5 years ago

Jay H.

Jay H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"When my "vintage" computer crashed and I was referred to this office, I was very skeptical. The last time my computer crashed, I was referred to a different business and ended up without my computer for almost 2 months. Angel, who was the one who helped me, diagnosed the problem within minutes. It was the exact same problem that happened the last time...." Read more

6 years ago

Brian L T.

Brian L T. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Having to take your laptop in for repair or recovery is never a good situation to begin with, but GoEBITS certainly helps take some of the edge off. I had to do a data recovery whilst visiting over a weekend from LA, and they really took care of me. Not only were they able to recover the data but they were also able to get me the machine and backup in time f..." Read more

6 years ago

Magenta P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"DO NOT TRUST THIS SHOP!!! I was about to be charged $99 for a repair that was covered under the Apple warranty (not referring to AppleCare). After they told me that I would have to pay I double checked with Apple and Apple assured me that the repair would be free if I took my laptop to the Apple store due to the one year warranty and assumed lack of damage...." Read more

6 years ago

Jenny N.

Jenny N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Pretty friendly people, but the prices are not worth it. I came here, because Apple was booked out for weeks due to the new iPhone launch. My MacBook Pro's butterfly keyboard was stuck, so I popped out the keys to see what was wrong with it. I ended up not being able to put 4 keys (Tab, Spacebar, C, and D) back in, so I made an appointment at GoEBITS to fix..." Read more

6 years ago

Emahlea Jackson

Emahlea Jackson star-alt star-alt star-alt star-alt star-alt

"unbelievable customer service, knowledgeable and kind staff, and so willing to work with you. don't go anywhere else!!"

6 years ago

Google review

Tyler R

Tyler R star-alt star-alt star-alt star-alt star-alt

"GoEBITS fixed my mac at a fair price. Staff is courteous, helpful, and responsive. Thanks!"

6 years ago

Google review

Mark Wharton

Mark Wharton star-alt star-alt star-alt star-alt star-alt

"I needed a quick fix for my cracked iphone screen. Walked in and was taken care of right away. Took less than 20 minutes. Service was great!"

6 years ago

Google review

Corey Warren

Corey Warren star-alt star-alt star-alt star-alt star-alt

"Quick, professional service, and generous with their time answering questions and troubleshooting. Highly recommend."

6 years ago

Google review

Josh Callahan

Josh Callahan star-alt star-alt star-alt star-alt star-alt

"No frills but did a great job. Was going to take the Apple store 4 days to get an appointment and they saw me immediately. Got me running in a couple days."

6 years ago

Google review

Tripp Ritter

Tripp Ritter star-alt star-alt star-alt star-alt star-alt

"Good honest team over here. Recommend to get good advice."

6 years ago

Google review