GoEBITS Reviews & Testimonials

4.5 (499)

Reviews: 499


5
83%
4
5%
3
1%
2
2%
1
9%

88% of customers would recommend GoEBITS

Simone Carmel C.

Simone Carmel C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Impressive customer service and turn around time!  My Mac Pro hit the floor and needed a new screen. Getting an appointment at Apple would have taken a week, so I was directed (thru Apple Care) to GoEBITS. The service team was helpful, professional and personable.  The quick turn around time was unexpected, I got my computer back in 2 days! Another perk is t..." Read more

6 years ago

michelle hansen

michelle hansen star-alt star-alt star-alt star-alt star-alt

"Great repair. Easy to work with. And got an appointment right away, without having to wait a week to get into the Apple Store."

6 years ago

Google review

Kyle McMillan

Kyle McMillan star-alt star-alt star-alt star-alt star-alt

"I had an emergency and needed my computer fixed as soon as possible. They diagnosed the problem the same day, and had it fixed in a couple days. The Apple store wouldn't even see me for 2 weeks! They were awesome here!"

6 years ago

Google review

Karen Quint

Karen Quint star-alt star-alt star-alt star-alt star-alt

"Apple sent me to GoEBITS with a diagnosis. Everyone there was quick to perform what needed to be done. They helped me and got my old Mac up and running ! Such a good experience…I highly recommend them!"

6 years ago

Google review

Jamie C.

Jamie C. star-alt star-alt star-alt star-alt star-alt

Washington, DC

"If you believe in shopping local take your broken phone here! It's not a corporation like UbreakIfix. As a result, the owner is motivated and staff care about going way above and beyond. The owner and staff are incredible."

6 years ago

Matthew B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Top notch service!! Jesper and his team really know how to take care of their customers. Expected the work to take 2-3 days. But it ended up being completed in under 2 hours!! They understand that it's tough to be without a computer these days, especially when you're dependent on it for your livelihood. It was great to see that acknowledgement and to know th..." Read more

6 years ago

Cole Lysgaard

Cole Lysgaard star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, friendly staff, and timely repair. Had my iPhone screen replaced in under half and hour and it looks great. Will be back for future repairs."

6 years ago

Google review

Kathryn S.

Kathryn S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"They took my ancient iPad, which would no longer turn on, and checked it out for me, for free. One day turn around. And, it turned out, it was not charging because my outlet strip was defective. I feel if I had taken it to the genius bar, I would easily have been persuaded to get a newer model. But this one if fine for me, and I appreciate the guys at eBits..." Read more

6 years ago

David R.

David R. star-alt star-alt star-alt star-alt star-alt

Renton, WA

"The technician who worked on my computer was very communicative and consistently made sure I was aware of the progress he was making on my repairs. They were extremely efficient, because they finished two days before I thought they would. The man running the front of the store was also extremely nice and always had a smile on his face. After my service was c..." Read more

6 years ago

Mark H.

Mark H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"These guys saved my bacon when the power pin on my ASUS laptop started wiggling loose so the computer wouldn't recharge. (I'm three weeks from the end of a big final project for school.) Jasper, the owner, explained the process for diagnosing and fixing and quoted me repair estimates. To my surprise, he promised next-day turnaround. Actually, they did one b..." Read more

6 years ago

Jose A. star-alt star-alt star-alt star-alt star-alt

Cambridge, MA

"The GoEBITS team made sure to go the extra mile to find me the best price and give me a solid repair job. Pros: Price, repair quality Cons: A little lengthy wait, but well worth it for the quality"

6 years ago

Daniel Citron

Daniel Citron star-alt star-alt star-alt star-alt star-alt

"Service was quick and informative"

6 years ago

Google review

Lauren H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"The staff was very friendly and professional. They have very quick service and were able to repair the fan in my laptop in the same day when I came in with no advanced notice. I definitely recommend to anyone!"

6 years ago

Wang T.

Wang T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Very kind. Some liquid went into my keyboard. He helped me to clean the keyboard for free. So friendly person! I would like to recommend my friend to come here for repairing."

7 years ago

Grant Oxer

Grant Oxer star-alt star-alt star-alt star-alt star-alt

"Did an excellent job repairing my laptop quickly."

7 years ago

Google review

Kirby K.

Kirby K. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Data recovery was quick and easy and they worked with my schedule which made it all even better. Great team here, they know what they're doing for such a good price!"

7 years ago

Paige B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I brought my MacBookPro here after spilling water on it. They were able to fix the motherboard of my computer without requiring new parts and get my computer working great again. The cost to fix my computer was very fair and the service was excellent! I received phone calls & email updates on the progress of repair which was done promptly."

7 years ago

David Schoenthal

David Schoenthal star-alt star-alt star-alt star-alt star-alt

"quick service, replaced my i phone glass in one hour. highly recommend"

7 years ago

Google review

David S. star-alt star-alt star-alt star-alt star-alt

Manhattan, New York, NY

"great service, they were able to replace glass from phone in one hour."

7 years ago

Keyan K.

Keyan K. star-alt star-alt star-alt star-alt star-alt

University District, Seattle, WA

"This store had quite a good rating so I expected good quality service. My old Dell laptop's screen was jammed. The hinges were misplaced and I had trouble closing and opening it. Nothing was broken and all I needed was for an experienced professional to take it apart and to put the hinges back in the right place. NO PARTS NEEDED TO BE REPLACED OR REPAIRED. T..." Read more

7 years ago

Kris B.

Kris B. star-alt star-alt star-alt star-alt star-alt

Kent, WA

"Broke the front glass of my iPhone. Sucks! Went to Apple Store at U-Village, 90 minute wait to get estimate. Didn't want to wait that long, so I looked on yelp. Go eBits had the best review so gave them a call and they gave me a quote over the phone and said it would take about 20 minutes. Couldn't be happier with the customer service and the prices! And o..." Read more

7 years ago

Kincaid C.

Kincaid C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Jesper is the homie. I first went to UbreakIfix for a quote to fix my iphone screen, where they quoted me $150 and promised to beat whatever eBits quoted me by 5. Jesper, who I believe is the eBits owner, then quoted me $130. I told him about Ubreak's price match offer, and he agreed to throw in a free phone case and tempered glass to keep my business. Plus,..." Read more

7 years ago

Alice B.

Alice B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Gotten multiple repairs at eBits and every time I walk away so happy with their service and their pricing. When I'm dropping my machine off, talking to them on the phone or picking up the people have always been friendly, helpful and accommodating. And it's not like that 'fake nice' where it's clear the techs are being pressured by corporate to put on a happ..." Read more

7 years ago

Roku T.

Roku T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"dropped my MacBook Pro, the display broke. went to eBits on the Ave. glad I didn't have to go to U-Vill for that. Justin and Raymond were extremely helpful!"

7 years ago

Watts W. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I took an old old old laptop (scotch tape keeping one of the keys on) in for a virus infection. They did a virus screen ($75) and said the computer wasn't worth fixing. I should have figured that out to start with. I then bought a used laptop elsewhere, took it in to eBits for data transfer and check up, and all was good. The staff (Jeremy, Raymond) were..." Read more

7 years ago