GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

Marty D.

Marty D. star-alt star-alt star-alt star-alt star-alt

Mountlake Terrace, WA

"I found this place on Apples support page after finding my MacBook needed a new battery. I took it in on a Saturday, paid $75 for a diagnostic fee and expected to wait a bit. I received an email and voicemail the following Monday stating that the diagnosis was completed and I should call to arrange the repair. I called all week and never got an answer. I..." Read more

2 years ago

C P. star-alt star-alt star-alt star-alt star-alt

Durham, NC

"Awesome service. I cracked my laptop screen and they had earlier appointments than the Apple Store. I found all the staff friendly and knowledgeable, and they replaced my screen very fast (dropped off Friday afternoon, called me with the diagnostic information on Sunday, finished the repair Wednesday afternoon). This would have taken 2-3 weeks through Apple..." Read more

2 years ago

Ashley P.

Ashley P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I went to GoEBITS in the U District a few years ago for an issue with my laptop, and I just went back after experiencing problems with my phone. I spoke to Ariya and he was very helpful in explaining how they would try to fix my phone, and he took the time to answer all my questions. The service was great and my phone was fixed quickly. Thank you!"

2 years ago

Ashley P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I went to GoEBITS in the U District a few years ago for an issue with my laptop, and I just went back after experiencing problems with my phone. I spoke to Ariya and he was very helpful in explaining how they would try to fix my phone, and he took the time to answer all my questions. The service was great and my phone was fixed quickly. Thank you!"

2 years ago

Robbie S.

Robbie S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This is my second visit to GoEbits and both were very positive.  Prompt service, diagnostics clear, problem fixed.  Pleasant staff.  Rapid fix.  I won't go anywhere else with my Mac"

2 years ago

Jonathan A.

Jonathan A. star-alt star-alt star-alt star-alt star-alt

Omni, Miami, FL

"My phone was declared dead by two different places including the geniuses at the bar. They were talking about logic board, etc, etc that could cost more than the phone. Took it GoEBITs and 24 hrs later, it was back to nórmal."

2 years ago

Sophi H.

Sophi H. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"They were quick, clear, and very patient with me."

2 years ago

Sally N.

Sally N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I am happy and honored to recommend GoEbits.  We had very precious files and pictures on a hard drive.  I did not realize it was not backed up.  When we went to look for a few precious memories we realized the hard drive was dead.   They were able to resurrect it long enough to retrieve all of our data and files and transfer them to a new external drive and..." Read more

2 years ago

Sally N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I am happy and honored to recommend GoEbits. We had very precious files and pictures on a hard drive. I did not realize it was not backed up. When we went to look for a few precious memories we realized the hard drive was dead. They were able to resurrect it long enough to retrieve all of our data and files and transfer them to a new external drive and..." Read more

2 years ago

Phillip Ho

Phillip Ho star-alt star-alt star-alt star-alt star-alt

"Excellent service and quick turn around, appreciated all your help getting my MBP an extended life ! Thank you !"

2 years ago

Google review

Misha G.

Misha G. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"We had a very disappointing experience with Goebits. Water was spilled on our college age son's computer shortly before he needed to leave for freshman year at his out of state school. The morning after the spillage, we tried to make an appointment with Apple. Apple Store couldn't see us until the following day, but Goebits was the authorized and recommended..." Read more

2 years ago

Misha G.

Misha G. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"We had a very disappointing experience with Goebits. Water was spilled on our college age son's computer shortly before he needed to leave for freshman year at his out of state school. The morning after the spillage, we tried to make an appointment with Apple. Apple Store couldn't see us until the following day, but Goebits was the authorized and recommended..." Read more

2 years ago

Chris S.

Chris S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I called Apple with an issue and they recommended GoEBITS and made a reservation for me. An hour later my problem was solved
and they didn't charge me anything."

2 years ago

Daniel Possin

Daniel Possin star-alt star-alt star-alt star-alt star-alt

"Excellent service. I had my computer back one whole day before that estimated."

2 years ago

Google review

Chris S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I called Apple with an issue and they recommended GoEBITS and made a reservation for me. An hour later my problem was solved and they didn't charge me anything."

2 years ago

David

David star-alt star-alt star-alt star-alt star-alt

"Sam C. helped me clean out the lightning port on my phone and had it up and running in under two minutes! I was worried I would have to get a new phone but GoEBITS helped me out with professional and patient service."

2 years ago

Google review

Tiffany Tong

Tiffany Tong star-alt star-alt star-alt star-alt star-alt

"I came here to get my MacBook air updated and purchase a USB cable. Nicholas was very helpful and provided me with excellent customer service!"

2 years ago

Google review

Becca F.

Becca F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"GoEBITS is absolutely incredible. They repaired my laptop screen in 24 hours and were extremely friendly to work with. Every time I have been here, I'm amazed by their customer service. I will always support this business with my repairs for Apple products. Thanks!"

2 years ago

Becca F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"GoEBITS is absolutely incredible. They repaired my laptop screen in 24 hours and were extremely friendly to work with. Every time I have been here, I'm amazed by their customer service. I will always support this business with my repairs for Apple products. Thanks!"

2 years ago

Qamera Q.

Qamera Q. star-alt star-alt star-alt star-alt star-alt

Port Orchard, WA

"I've used GoEbits for many years. They are knowledgeable and always Calvert fast. Much better than the OEM store down the street :)"

2 years ago

Yove

Yove star-alt star-alt star-alt star-alt star-alt

"I appreciate the straightforwardness re diagnostic costs and turn around time. We'll see what the results are!"

3 years ago

Google review

Max D.

Max D. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I brought in my computer cause I couldn't figure out how to put back on a keycap. Tony told me it was missing pieces, I pointed him to the piece he was looking for and he told me I would still need to order pieces and it would take weeks. I figured out how to put the key cap back on after messing with it. I wonder what part Tony would order if I aske..." Read more

3 years ago

Sonya L.

Sonya L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I bought this laptop at the Apple Store at U Village in Seattle, and had it diagnosed at the Calgary store, who told me it would be $1300 to fix what they said was a spill onto the laptop. I then took it to a private technician, who looked at it and said there wasn't evidence of any liquid, but they didn't know what would fix the laptop to restart it. It sat..." Read more

3 years ago

Max D. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I brought in my computer cause I couldn't figure out how to put back on a keycap. Tony told me it was missing pieces, I pointed him to the piece he was looking for and he told me I would still need to order pieces and it would take weeks. I figured out how to put the key cap back on after messing with it. I wonder what part Tony would order if I asked him..." Read more

3 years ago

Sonya L.

Sonya L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I bought this laptop at the Apple Store at U Village in Seattle, and had it diagnosed at the Calgary store, who told me it would be $1300 to fix what they said was a spill onto the laptop. I then took it to a private technician, who looked at it and said there wasn't evidence of any liquid, but they didn't know what would fix the laptop to restart it. It sat..." Read more

3 years ago