GoEBITS Reviews & Testimonials

4.8 (277)

Reviews: 277


5
95%
4
0%
3
0%
2
0%
1
4%

95% of customers would recommend GoEBITS

Louise Greenwood

Louise Greenwood star-alt star-alt star-alt star-alt star-alt

"These guys rock. They’re fast, the know what’s up and helped me optimize my apple coverage so that I could take care of a bunch of maintenance before my plan ran out. Will use them over the apple store any day!"

5 years ago

Google review

Austin Roberts

Austin Roberts star-alt star-alt star-alt star-alt star-alt

"So much better than Apple Store. They were able to service a warranty on my macbook in 3. The apple store wanted several weeks. Less hastel all around."

5 years ago

Google review

Benjamin R.

Benjamin R. star-alt star-alt star-alt star-alt star-alt

Lake Forest Park, WA

"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."

5 years ago

Reza Hosseini Ghomi

Reza Hosseini Ghomi star-alt star-alt star-alt star-alt star-alt

"I've used the apple store several times and this was SO MUCH BETTER of an experience. No line, way better attention, faster turn around. There is literally no reason to go to the apple store for repairs over this place."

5 years ago

Google review

Jess B.

Jess B. star-alt star-alt star-alt star-alt star-alt

Newport Beach, CA

"The display on my new MacBook Pro kept failing when using any Adobe programs. I was able to book an appointment same day and they literally had it repaired & ready to go in 3 business days. Everything is done IN HOUSE and the owner is so kind. Wildly impressed. Highly recommend this over the Apple Store."

5 years ago

Nina Moris

Nina Moris star-alt star-alt star-alt star-alt star-alt

"Great service! Really made me feel like they were on my side, got my laptop back to me super quick, and was cheaper than Apple quoted me to fix it. Definitely recommend! :)"

5 years ago

Google review

Anna A.

Anna A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place was great! I brought my mac laptop in on Thursday to get the battery replaced and it was done by Monday. The people working there were all very nice and prideful of their work which was awesome to hear.
I will definitely be coming back for any apple laptop problems rather than Apple."

5 years ago

Lauren W.

Lauren W. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I'm writing this review on my newly repaired Macbook!  My keyboard was sticking- as part of Mac's warranty it could be repaired free of charge, but the Apple Store would have taken 2-3 weeks just to get an appointment that I could make.  I was able to get an appointment at GoEbits the same day, and it only took a couple days for them to get the part and make..." Read more

5 years ago

Nicole Lee

Nicole Lee star-alt star-alt star-alt star-alt star-alt

"This place was SO helpful and was amazingly fast with their repair. HIGHLY recommend!!!"

5 years ago

Google review

Deborah P.

Deborah P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My Apple laptop was swelling, and Apple genius appointments were scheduled a couple of weeks out.  So, not wanting to risk the swollen battery doing more damage, I gave these guys a try.  Wow!  Got an appointment right away, dropped off my laptop and got it back 2 days later, good as new!  Brand new battery and they replaced the bent keyboard and trackpad se..." Read more

5 years ago

Ray Z.

Ray Z. star-alt star-alt star-alt star-alt star-alt

Northeast Seattle, Seattle, WA

"Great place to get your Apple devices fixed! A lot quicker than the Apple store with great quality. Went in to replace my MacBook Pro keyboard and it was done in a day. They even replaced my battery for free. My iPhone screen needed a fix too and they added a tempered glass screen protector too. Would recommend!"

5 years ago

Jared Kahler

Jared Kahler star-alt star-alt star-alt star-alt star-alt

"Took my MacBook in for hardware repair and had a great experience. Reasonably priced, great service, frequent and easy communication with staff throughout repair process."

5 years ago

Google review

Judy M.

Judy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Excellent service and prices.  I took my MacBook Pro to GoEbits when it quit.  They diagnosed problems, explained thoroughly in non-technical language, provided an estimate and suggested that it was probably not worth repairing it.  No pressure one way or the other, explained mine was a "vintage" computer (more than 5 years old!)  After comparison sh..." Read more

5 years ago

Jeffrey D.

Jeffrey D. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"Turned in my computer on Tuesday, got it back Saturday. I had a pretty simple issue (LCD screen broken) and the product was OOW, but it was taken care of nicely."

5 years ago

Audrey O.

Audrey O. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My computer display slowly faded away before my eyes. I made an appointment and was able to get my computer in for the repair within the hour. Check in was easy. The best part was the next day- my computer was repaired within the day! So quick, such a relief. All employees were very helpful and friendly. I will recommend GoEBITS to everyone I know over the A..." Read more

5 years ago

melissa d.

melissa d. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I was totally surprised by the efficiency of GoEBITS when my laptop battery exploded. It was a holiday and they were open (I hope people got paid well!); I booked my appointment through the online Apple Genius Bar scheduler. They were speedy, gave me my options on pricing, and even threw in a bonus charger when mine died with the battery. A+ service!"

5 years ago

Janet Tufts

Janet Tufts star-alt star-alt star-alt star-alt star-alt

"I have used their services a few times and service has always been friendly and efficient. This time they replaced the hard drive on my 2011 I-Mac quickly and with minimal complications. What a difference. My computer is young again!"

5 years ago

Google review

Maddie Z.

Maddie Z. star-alt star-alt star-alt star-alt star-alt

Ocean City, MD

"I needed the battery replaced in my 2012 MacBook Pro and they were able to do it in FOUR HOURS!!!! The battery replacement was the same price as it would be at an Apple store and they did it much quicker! They also run a standard diagnostic test to check for any issues that your device may have and suggest fixes for them, but are not pushy about what you sho..." Read more

5 years ago

Ayush Sharma

Ayush Sharma star-alt star-alt star-alt star-alt star-alt

"Amazing service, way quicker than I expected. Would definitely recommend to anyone with any apple product to save yourself some time, and even money!"

5 years ago

Google review

Priyanka Raiyani

Priyanka Raiyani star-alt star-alt star-alt star-alt star-alt

"Fair pricing and timely service"

5 years ago

Google review

Alexa Carr

Alexa Carr star-alt star-alt star-alt star-alt star-alt

"Thank you very much for your quick, kind, and thorough diagnostic and repair. Only 1.5 hr, same day, turn around for screen repair. Talk about saving the day/month. Will be back and highly recommend!"

5 years ago

Google review

Allison M.

Allison M. star-alt star-alt star-alt star-alt star-alt

Rohnert Park, CA

"This place is amazing, I called them after the Apple store told me it would be a flat fee of 750 to send me MacBook for repairs, they said their normal price which was much cheaper so I went over to their store. Was greeted right away and they told me what would happen to my computer which I didn't get at the Apple store. Absolutely Great service, unmatchabl..." Read more

5 years ago

Linsey Nancarrow

Linsey Nancarrow star-alt star-alt star-alt star-alt star-alt

"Fixed my macbook pro keyboard weeks faster than the apple store could have done, and had availability a full week sooner than the u village apple store."

5 years ago

Google review

Tom McKellar

Tom McKellar star-alt star-alt star-alt star-alt star-alt

"They were very professional and completed my repair in record time!"

5 years ago

Google review

Madi Fritzke

Madi Fritzke star-alt star-alt star-alt star-alt star-alt

"Customer service was top notch and my computer was fixed in 24 hours! Price was as expected and I didn’t feel like I was being duped. Better than waiting a week for an appointment at apple and then another week for the fix! I will be recommending them to all my friends!"

5 years ago

Google review