GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

Rachel R. star-alt star-alt star-alt star-alt star-alt

Snohomish, WA

"GoEBITS saved my laptop! It unexpectedly died and they were able to fix it within a day of me dropping it off. The workers were so helpful and thoroughly explained everything to me and really helped reassure me that my laptop was in good hands. Thank you again for such a great service!"

5 years ago

Rachel R. star-alt star-alt star-alt star-alt star-alt

Snohomish, WA

"GoEBITS saved my laptop! It unexpectedly died and they were able to fix it within a day of me dropping it off. The workers were so helpful and thoroughly explained everything to me and really helped reassure me that my laptop was in good hands. Thank you again for such a great service!"

5 years ago

Andy F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Total scam. I brought in my 6-month old laptop with display issues. They told me they could get it turned around faster than the Apple Store could, and would deliver the same service, so I left it with them to get an estimate. They called me the next day and said there was a dent on the top that invalidated the warranty, and that the repair would cost ~$75..." Read more

5 years ago

Andy F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Total scam. I brought in my 6-month old laptop with display issues. They told me they could get it turned around faster than the Apple Store could, and would deliver the same service, so I left it with them to get an estimate. They called me the next day and said there was a dent on the top that invalidated the warranty, and that the repair would cost ~$75..." Read more

5 years ago

Nohea P. star-alt star-alt star-alt star-alt star-alt

Northeast Seattle, Seattle, WA

"My laptop's trackpad and keyboard stopped working and I turned my computer in to GoEBITS for repair. They repaired my computer and had it ready for me to pick up within one day! Great customer service and they did a great job in a really short amount of time."

5 years ago

Nohea P. star-alt star-alt star-alt star-alt star-alt

Northeast Seattle, Seattle, WA

"My laptop's trackpad and keyboard stopped working and I turned my computer in to GoEBITS for repair. They repaired my computer and had it ready for me to pick up within one day! Great customer service and they did a great job in a really short amount of time."

5 years ago

Carmela G. Severin

Carmela G. Severin star-alt star-alt star-alt star-alt star-alt

"I was easily able to schedule an appointment that worked for me, despite it being short notice. Brian was very knowledgable and was able to complete my service while I was standing right there in less than 30 minutes. I couldn't have asked for a better experience!"

5 years ago

Google review

Aaron Oldre

Aaron Oldre star-alt star-alt star-alt star-alt star-alt

"These guys were super quick and great to work with. I had liquid damage to my laptop on a Tuesday. The Apple store at UVillage wasn't able to get to my computer until Sunday. GoEBITS took my computer Wednesday morning and were able to replace all the damaged parts and back to me by Friday afternoon."

5 years ago

Google review

Phillip Hunter

Phillip Hunter star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful. Explained what was going to happen and it did. What more can you ask for?"

5 years ago

Google review

Gina R.

Gina R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here."

5 years ago

Gina R.

Gina R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here."

5 years ago

Michael Schwartz

Michael Schwartz star-alt star-alt star-alt star-alt star-alt

"Very fast turnaround on a bulging battery in my MacBook Air. Very fair prices. I highly recommend!"

5 years ago

Google review

Michael S.

Michael S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"

5 years ago

Mimi E.

Mimi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more

5 years ago

Michael S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"

5 years ago

Mimi E.

Mimi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more

5 years ago

Gnat S. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"I've only been to this compact, student-staffed nook to have my cracked phone screens fixed and I have no complaints about the work. On each visit I came to expect a communication glitch or some other odd detail, and I learned to embrace these. On two different occasions, although there were clear instructions to the contrary, I was called instead of e-maile..." Read more

5 years ago

James L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Most of the good reviews are spot one. Although not everyone will be satisfied and get their desired result, going here is better than the genius bar. Pretty quick and efficient on turnaround time. They deserve credit for that. I would say any pricing issues are not their fault. If you buy a Mac product, they are in general pricey for repair everywhere. Ju..." Read more

5 years ago

James L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Most of the good reviews are spot one. Although not everyone will be satisfied and get their desired result, going here is better than the genius bar. Pretty quick and efficient on turnaround time. They deserve credit for that. I would say any pricing issues are not their fault. If you buy a Mac product, they are in general pricey for repair everywhere. Ju..." Read more

5 years ago

Gnat S. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"I've only been to this compact, student-staffed nook to have my cracked phone screens fixed and I have no complaints about the work. On each visit I came to expect a communication glitch or some other odd detail, and I learned to embrace these. On two different occasions, although there were clear instructions to the contrary, I was called instead of e-maile..." Read more

5 years ago

Scott W. star-alt star-alt star-alt star-alt star-alt

Monterey, CA

"Excellent customer service, particularly considering the timeline that I needed their professional assistance. They entire team provided top-shelf and very professional customer service, from the moment I called in for information to my first meeting the team in the store, to their technical support. I have never received such amazing service from beginnin..." Read more

5 years ago

Scott W. star-alt star-alt star-alt star-alt star-alt

Monterey, CA

"Excellent customer service, particularly considering the timeline that I needed their professional assistance. They entire team provided top-shelf and very professional customer service, from the moment I called in for information to my first meeting the team in the store, to their technical support. I have never received such amazing service from beginnin..." Read more

5 years ago

trish alexander

trish alexander star-alt star-alt star-alt star-alt star-alt

"Fixed my phone in 2 minutes...so thankful. They were so nice"

5 years ago

Google review

Tom E.

Tom E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Our aging MAC desktop had become so slow it was unusable. Ebits turned it around in just one day with a new hard drive and RAM upgrade, and it's running great again. That was a whole lot cheaper than buying a new computer. Thanks! I'll definitely be back again!"

5 years ago

Tom E.

Tom E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Our aging MAC desktop had become so slow it was unusable. Ebits turned it around in just one day with a new hard drive and RAM upgrade, and it's running great again. That was a whole lot cheaper than buying a new computer. Thanks! I'll definitely be back again!"

5 years ago