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Paulina L.
Seattle, WA
Carol G.
Seattle, WA
"I have been walking by Ebits on University Ave for years, since I'm at the UW often, so they were the first people I thought of when one of my kids broke my laptop screen. I needed it fixed quickly so that I could work on job applications where time was of the essence. When I came in, Jesper put a rush on my computer and also lent me a laptop so that I coul..." Read more
12 years ago
Eli N.
Seattle, WA
"I don't know why the reviews on here are so bad. They have good service, are able to fix your laptop, and are among the cheapest place you can go to. I'm a return customer and they gave me a rush for free. I'll go to them again if my computer needs it."
12 years ago
Dee W.
Evanston, IL
"I have to admit - I was really nervous bringing my laptop here after reading all the reviews. In my defense, this was right around the corner from the hotel that I was staying at for a work event and my laptop was having issues starting up. I called for an appointment and got really lucky that I was able to schedule something for the same day. After I dro..." Read more
12 years ago
Rich X.
Seattle, WA
"Ebits was very helpful with my computer problems. My laptop had this loud grinding sound coming from it which me and my friends assumed it was from the hard drive. Ebits soon found out it was coming from the fan and ordered the fan within a week and even ran a diagnostic on my HD just to double check. Ebits offered a variety of services and the workers there..." Read more
12 years ago
Nick Y.
WA, WA
"DO NOT BUY FROM THIS COMPANY! The customer service I've received has been atrocious. My repair took considerably longer than it should have and my computer failed almost immediately after getting it home. Long story short, it took them a week to misdiagnose my problem and provide a half-assed solution. This company also tried to rip me off, claiming that..." Read more
12 years ago
Tim W.
Yakima, WA
"I would definitely recommend ebits. I took my iPhone there to get the screen fixed only an hour before they closed and they even stayed open past closing time to finish it for me. It works like new. While it was a bit spendy, it was still much cheaper than getting a new phone which was my only other option."
13 years ago
Paul J.
Seattle, WA
"Ebits did a great job in recovering some of my data on a hard drive that crashed. They were fast and put a lot of hours into the recovery. Jasper kept me informed through out the process and were very flexible to my schedule. I will definitely go back to them for any future repairs."
13 years ago
Beth D.
Seattle, WA
"The guys here have been so helpful. I've gone in 3 times for a problem with my power cord (snapping off inside the computer - my fault, well really my kids' fault(!). They've patiently fixed it and worked with me on the price on the repeated repairs...also helped with a virus problem for an incredibly reasonable rate, as I'm a "good customer"! The..." Read more
13 years ago
Beth D.
Seattle, WA
"The guys here have been so helpful. I've gone in 3 times for a problem with my power cord (snapping off inside the computer - my fault, well really my kids' fault(!). They've patiently fixed it and worked with me on the price on the repeated repairs...also helped with a virus problem for an incredibly reasonable rate, as I'm a "good customer"! They sent m..." Read more
13 years ago
Scott S.
Seattle, WA
"Used 3 times in 10 years. They have integrity and stand by their service. I've been guilty of buying stuff at Fry's and eBay just to wind-up having the wrong product or one that doesn't work. eBits, Jesper, and staff help fix my mistakes. Next time I'm going to them directly. Figure I'll end up saving money by paying a small premium for product and serv..." Read more
13 years ago
Jane H.
Seattle, WA
"I've gone to this place twice for repairs on my laptop. First was when I shattered the tablet portion of my screen, and next for when it just died (which turned out to be some motherboard thing). I've never gone anywhere else so I don't know how the prices compare, but they charged about $50 to figure out what was wrong, then about $220 after that to succe..." Read more
13 years ago
Nicole H.
Seattle, WA
"I am a repeat customer and am very happy with the service. The prices aren't the lowest, but the repairs they made have lasted me much longer than expected. The technicians are friendly and always willing to explain repairs on a level I can understand. Don't be scared off by the contract or the prices. If you really need things fixed right, this is the place..." Read more
13 years ago
Joel R.
Pittsburgh, PA
"Having used Ebits for only one very simple repair, I don't have a long catalog of experiences here. However, in my limited experience, they were honest and friendly. That said, they were slower than expected, and the repair bill was on the high end of things (nothing outrageous). I can't really complain. A decent option for repair, and certainly miles ahead..." Read more
13 years ago
Ana L.
Seattle, WA
"My laptop died awhile back after about two months of being uncooperative, and I had a week to go before midterms. It was the same week as my friend's gave out. I took mine down the street to ebits, she sent hers to GeekSquad. Result: she waited two weeks to find out that she basically needed a new computer, while I spent $250 to get mine back in shape. The s..." Read more
13 years ago
Janet E.
Seattle, WA
"I'm really surprised to read a couple of negative reviews. I've been to Ebits 3-4 times with problems on a very old computer of mine, and another that belongs to my son. I had great experiences every time. Jasper is VERY fair with his pricing and goes the extra mile to make sure I know the status and the cost. I used a couple of other service companies b..." Read more
14 years ago
My H.
Seattle, WA
"This was last year that my computer wouldn't turn on and I brought it in. I waited for a week to get an estimate and figure out what went wrong and didn't get a call. I was fed up with waiting and decided to just get my laptop back. When I got there, they told me the problem (motherboard died!) and asked if I wanted to get it fixed which I didn't want to,..." Read more
14 years ago
josh g.
Lynnwood, WA
"I'm really shocked by the negative reviews. My experience was hardware failure, my AC input and my hard drive had failed. It was fixed at a fair price, they re-loaded Safari -not an outdated version either- and even transferred all the files from my old hard drive to the new one. The whole process, which began a few days before Christmas, couldn't have taken..." Read more
14 years ago
Kate J.
Haverford, PA
"I am really pretty disappointed in eBits all around. First of all, they have two different locations - this one, and one in Capitol Hill. They are both run by the same owner, however - Jasper. Based on some of the reviews on here, I was hoping for a really good experience. My computer had been acting weird and I was worried I might have a virus. I took my..." Read more
15 years ago
Mark R.
Seattle, WA
"After having my brand new MacBook destroyed by a leaky roof, I took it to eBits. I noticed they had high ratings and they did so for good reason! Yeah my computer was beyond repair, but they were able to salvage my data! They even offered a loner computer while the repair was being done in case I needed something. They were able to find my data and totally s..." Read more
15 years ago
Sarah B.
Seattle, WA
"They're very overpriced (a refill on a laser toner cartridge costs $65, versus buying a new cartridge at Best Buy for $50) and they didn't know that a drum unit (which holds the cartridge) is a separate item from the cartridge itself - so the drum unit was sent off to recycling, and they refused to reimburse me for the replacement cost. The owner did give me..." Read more
15 years ago
Zac M.
Seattle, WA
"Alright, don't get me wrong, BestBuy is a great store, it has fancy displays and lots of products to look at... Expect that all those products are ridiculously overpriced and all the customer service people seem to think the solution to anything is turning it off then back on again. I am an experienced laptop user, I've taken my laptop apart at least a doze..." Read more
16 years ago
Winston N.
Seattle, WA
"I really cannot reccomend this place. I brought my damaged laptop (my laptop would only work with AC adapter in) and asked for a quote. After playing phone tag for about 3 weeks with the owner or whoever runs that place. I literally had to call this place 6 or 7 times before i could get a hold of the person who could give me a quote. They didnt even bother..." Read more
16 years ago
m r.
Seattle, WA
"Never in my life have I written a review before, but just felt I had to for this company. I've had to take my Dell in to Ebits 3 times since I've owned it. The first time, all I needed was a new powercord that my dog chewed through. The folks at the shop handed me one for free and said "don't forget us if you have a bigger problem!" Of course, I didn't forge..." Read more
17 years ago
"Before, I was skeptical about computer repairs in Seattle area. I checked yelp to make sure I choose the best service in town. I found Ebits PC Laptop to repair my other laptop. The monitor didn't show anything even though the lights on the keyboard area were on. I schedule an appointment a day before, and I am very satisfied with the service. It was quick,..." Read more
12 years ago