GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

Christopher Young

Christopher Young star-alt star-alt star-alt star-alt star-alt

"I brought my MacBook Pro for a battery recall replacement. Apple Store wanted to keep it for 10 days which would make work extremely challenging. GoEBITS was able to help me in and got it done in 24 hours. Service was professional and the staff knowledgeable."

5 years ago

Google review

Efrain H.

Efrain H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Jesper and his team really took care of me! I had a rather sudden issue come up with my MacBook and they not only identified the issue that I was experiencing, but also a crack in my screen that would've cost me a couple hundred dollars to replace down the line but because I was already at my max deductible it cost me nothing! MacBook looks and feels good as..." Read more

5 years ago

Meixi -

Meixi - star-alt star-alt star-alt star-alt star-alt

"great service! Kept us up to date with everything going on and quick turn around!"

5 years ago

Google review

John Lee

John Lee star-alt star-alt star-alt star-alt star-alt

"I was in Seattle from Ottawa Canada visiting my son and family and working remotely. My Mac Book crashed and they were kind enough to fix it within a day! Hardly missed a beat thanks to GoEBITS!!!"

5 years ago

Google review

Brandusa B.

Brandusa B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Every few years I come here to replace the broken screen on my iPhone and every time I get a phone as good as new without paying for a new phone and adding one to the landfill. These people are the best, they run a great business and they do a great job, thank you much!!!!!"

5 years ago

Meredith R.

Meredith R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is top notch. My 1-year-old work laptop (MacBook Pro 2018) had a stuck spacebar, and I found GoEBITS via the Apple website when I clicked through to make a repair appointment somewhere nearby, figuring I'd have to wait a couple days to take it to the Apple Store. There was an "appointment" available at GoEBITS within 20 min, so I booked it and hig..." Read more

5 years ago

krisjs1767

krisjs1767 star-alt star-alt star-alt star-alt star-alt

"Easy check-in. Prompt diagnosis of the problem. Device repaired ahead of my expectations. Good customer communications at all stages as well. Recommended."

5 years ago

Google review

Meredith R.

Meredith R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is top notch. My 1-year-old work laptop (MacBook Pro 2018) had a stuck spacebar, and I found GoEBITS via the Apple website when I clicked through to make a repair appointment somewhere nearby, figuring I'd have to wait a couple days to take it to the Apple Store. There was an "appointment" available at GoEBITS within 20 min, so I booked it and hig..." Read more

5 years ago

Joshua McMullen

Joshua McMullen star-alt star-alt star-alt star-alt star-alt

"Fast and excellent service!"

5 years ago

Google review

Bronson Cole

Bronson Cole star-alt star-alt star-alt star-alt star-alt

"It didn't take too long and they managed to find the problem with the little information I could provide and were flexible on when I could pick it up."

5 years ago

Google review

Mark Smedley

Mark Smedley star-alt star-alt star-alt star-alt star-alt

"Incredibly professional and efficient. My Macbook Pro suffered from water damage. GoEBITS took care of everything, ensured that my AppleCare+ was validated and returned my beloved Mac within days. It's like a new machine. So glad i discovered GoEBITS, highly recommended."

5 years ago

Google review

Lee B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Faster than Apple, approved by Apple, got me in and out in super time and saved all my data. Great job"

5 years ago

Lee B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Faster than Apple, approved by Apple, got me in and out in super time and saved all my data. Great job"

5 years ago

Alex

Alex star-alt star-alt star-alt star-alt star-alt

"My laptop’s usb board and battery went bad and these guys fixed it in a jiffy. Big props to Willie for the excellent (and calm) service. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘"

5 years ago

Google review

Yasmine Farhat

Yasmine Farhat star-alt star-alt star-alt star-alt star-alt

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Google review

Karen Jen

Karen Jen star-alt star-alt star-alt star-alt star-alt

"Quick, honest, and very knowledgable about all Apple products. Thanks for the professionalism, and quick turnaround!"

5 years ago

Google review

Yasmine F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Yasmine F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Karen J.

Karen J. star-alt star-alt star-alt star-alt star-alt

Sammamish, WA

"Excellent Service, courteous and very professional. They know their Apple products! Instead of waiting 2-3 weeks to get my laptop keyboard fixed, they turned it around in less than 4 days. Highly recommend this place."

5 years ago

Karen J.

Karen J. star-alt star-alt star-alt star-alt star-alt

Sammamish, WA

"Excellent Service, courteous and very professional. They know their Apple products! Instead of waiting 2-3 weeks to get my laptop keyboard fixed, they turned it around in less than 4 days. Highly recommend this place."

5 years ago

Dorothy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I took my MacBook Pro to get repaired at GoEBITs last week. At first I was a little wary because I've never used an Apple authorized shop before but my experience at this location was amazing. Jasper listened to what was going on with my computer and helped me talk to Apple Care are they were trying to deny coverage even though I had time left on my coverage..." Read more

5 years ago

Dorothy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I took my MacBook Pro to get repaired at GoEBITs last week. At first I was a little wary because I've never used an Apple authorized shop before but my experience at this location was amazing. Jasper listened to what was going on with my computer and helped me talk to Apple Care are they were trying to deny coverage even though I had time left on my coverage..." Read more

5 years ago

Nina G.

Nina G. star-alt star-alt star-alt star-alt star-alt

San Anselmo, CA

"I'm never going back to the Genius Bar after my experience at GoEBITS! Incredibly quick service, reasonable prices, and lovely customer service."

5 years ago

Nina G. star-alt star-alt star-alt star-alt star-alt

San Anselmo, CA

"I'm never going back to the Genius Bar after my experience at GoEBITS! Incredibly quick service, reasonable prices, and lovely customer service."

5 years ago

Aaron McConkey

Aaron McConkey star-alt star-alt star-alt star-alt star-alt

"Super fast and helpful!"

5 years ago

Google review