GoEBITS Reviews & Testimonials

4.5 (499)

Reviews: 499


5
83%
4
5%
3
1%
2
2%
1
9%

88% of customers would recommend GoEBITS

Michelle Y.

Michelle Y. star-alt star-alt star-alt star-alt star-alt

Bellevue, WA

"I had a Lenovo Thinkpad X1 Carbon that wouldn't turn on at all - even after pressing the battery reset button on the bottom of the computer. I originally took my laptop in to see if I could get my files recovered, but I got my entire computer back! The wizard behind the counter was able to figure out the issue and get my computer booting up normally again (s..." Read more

8 years ago

Michelle Y. star-alt star-alt star-alt star-alt star-alt

Bellevue, WA

"I had a Lenovo Thinkpad X1 Carbon that wouldn't turn on at all - even after pressing the battery reset button on the bottom of the computer. I originally took my laptop in to see if I could get my files recovered, but I got my entire computer back! The wizard behind the counter was able to figure out the issue and get my computer booting up normally again (s..." Read more

8 years ago

Neo H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"THE WORST PLACE to get your laptop repaired. I have so many complaints about this place based off just from one laptop repair. First there is a diagnostic fee of $50 for any "diagnosis" of your computer. The guy said it will take 3 to 4 days for the diagnosis. Guess what it took an ENTIRE WEEK to find out that my "hard drive" was broken. Funny thing is I alr..." Read more

8 years ago

Marina Resto

Marina Resto star-alt star-alt star-alt star-alt star-alt

"Awesome service! Everyone in the store was very pleasant and easy to deal with. They fixed my cracked iphone in an hour, gave me a tempered glass protector for a discounted price and tossed in a simple case for free! I'm going back soon to have my MacBook repaired!"

8 years ago

Google review

Debbie P. star-alt star-alt star-alt star-alt star-alt

Durango, CO

"The eBits team was able to recover all my data from a Dell computer with a broken USB port and super-slow hard drive. This computer had all my kids' baby pics on it, so it was an important job and they delivered quickly and at a reasonable price."

8 years ago

Francis G.

Francis G. star-alt star-alt star-alt star-alt star-alt

Kirkland, WA

"My laptop had a broken AC jack, sent it in to repair and it took a month to fix. They told me it's because they had to order the part from China, fair enough. However when I got it back, the keyboard backlight wasn't working. When I opened up the laptop to check it out, I found that the keyboard backlight ribbon was completely detached, and it wouldn't go ba..." Read more

8 years ago

Raziya S.

Raziya S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great service with very fair pricing! Jasper was super helpful and friendly. I dropped my iphone and my screen got cracked. I came here and got my screen done in 20 minutes! Besides that, Jasper was really generous and gave me a complimentary glass protector. Would definitely come in case I would drop my phone again (which I hope wouldn't happen in a near fu..." Read more

8 years ago

Dana C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"If I could give eBits more than just 5 stars, I would! I paid a visit to this place for the first time after my iPhone display stop working. I was in a rush, had a phone interview for a job an hour later, and was frantic. Without needing to explain much, my device was promptly checked in and fixed in LESS THAN 40 MINUTES! The prices are fair and cheaper tha..." Read more

8 years ago

Valeria C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"The gentlemen, we extremely helpful! My phone looked like it had been run over by a bus the screen was broken and pieces were falling off. on top of that I had spilled coffee on it. ( I'm clumsy to say the least) but within an hour they had fix the screen and clean out the coffee damage( something that apple isn't willing to do)! Completely recommend this pl..." Read more

8 years ago

Jennifer A.

Jennifer A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Friendly, fairly priced, but we never got a call back about our phone for over 2 weeks... ended up going through UbreakIfix, as they were 40.00 cheaper."

8 years ago

Chava M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My screen was cracked and it was fixed within a few hours after glass was ordered at a good price. It was returned with the outside of the computer a mess! Not really a fan."

8 years ago

Jake Schwartz

Jake Schwartz star-alt star-alt star-alt star-alt star-alt

"Cracked the screen on my galaxy s4 while traveling. They got it replaced by noon the next day."

8 years ago

Google review

Mark F.

Mark F. star-alt star-alt star-alt star-alt star-alt

Spanaway, WA

"Thought my phone might be busted for good, they fixed it in half an hour and then gave me a deal on a solid screen protector and case. Awesome service."

8 years ago

Chu L.

Chu L. star-alt star-alt star-alt star-alt star-alt

Medina, WA

"They said it would take 3 days to repair my laptop. And then after 3 days, they told me they need another few days. Finally after almost two weeks, they told met hey we're unable to get it repaired, but I still need to pay them because they invested their time on this. Isn't it ridiculous? Unfortunately I was a student and new to US at that time, so I paid..." Read more

8 years ago

Jacob Kartes

Jacob Kartes star-alt star-alt star-alt star-alt star-alt

"I paid $99 to fix the glass screen and the LCD on my iPhone, and that's what other places were charging for just the glass. They were finished within 30 mins. The service was amazing and I highly recommend eBits."

9 years ago

Google review

Natalie And Jordan B.

Natalie And Jordan B. star-alt star-alt star-alt star-alt star-alt

Anderson Island, WA

"Fixed the front and back of my iPhone when I cracked both screens. Prompt, helpful and friendly! Thanks!"

9 years ago

Anthony M. star-alt star-alt star-alt star-alt star-alt

Moscow, ID

"My phone screen was cracked so I brought it in for them to replace. It turned out that the drop that cracked the screen had caused some internal damage to the phone. Although they were able to fix the screen, they were not able to fix the internal damage. I talked with the technician and the manager, Jasper, and they were very kind and generous. My only..." Read more

9 years ago

Anna J.

Anna J. star-alt star-alt star-alt star-alt star-alt

Paradise Valley, AZ

"These guys are wonderful! My son shattered the screen of his iPhone 4 a day before he was supposed to travel. I went to two different Apple stores Who could not do the job because they do not stock the parts for the iPhone 4 and would have had to replace the entire phone. Someone at the Apple store recommended Ebits, so I took the phone there. Even though th..." Read more

9 years ago

Genevieve A.

Genevieve A. star-alt star-alt star-alt star-alt star-alt

Arlington, WA

"I believe that the manager is working hard to improve customer service. I had a bad first encounter with this store but after talking with the manager he addressed some of the internal issues that led to my bad experience and has agreed to provide me with a replacement phone as an apology."

9 years ago

Michio T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My desktop got extremely slow before July 4, so I took it to eBits.It turned out that the hard drive was on the verge of death. I had many important applications and critical data that I couldn't afford to lose, so just having a new hard drive was not my choice. I wanted to get all the applications and data in the new hard drive, which I told the manager. Th..." Read more

9 years ago

Chelsea H.

Chelsea H. star-alt star-alt star-alt star-alt star-alt

Vancouver, WA

"Fantastic service! Jasper and his team replaced my cracked iPhone screen in about 30 minutes and for cheaper than other competitors. Totally worth it!"

9 years ago

Yaquelin V. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This was my first time going to get my iPhone screen fixed. Their pricing was very fair. The place I looked into before this was wanting $145! E-bits charged my $89. They were professional and friendly. Had my phone back in an hour. Very pleased."

9 years ago

Courtney M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"E-bits was wonderful! They delivered fast and friendly service when I cracked my phone and it stopped working. I had a short amount of time before I had to return to work so they worked with me, gave me a great price and got me on my way. Will definitely use them again!"

9 years ago

Brandon H.

Brandon H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Since I had time, I dropped by today to buy a screen guard and charging cable for my iphone. The service that they provide is still superb. I described what I needed from them and they helped me out promptly and really saved me time. The products that I bought from them look great and I will be returning when I need help with anything technical Excellent..." Read more

9 years ago

Katy Lee

Katy Lee star-alt star-alt star-alt star-alt star-alt

"eBits is a friendly and reliable business. They work quickly and keep you updated on everything that they do to your devices. I've used them twice to fix my laptops and I will not go anywhere else!"

9 years ago

Google review