GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

Melissa F.

Melissa F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Fantastic customer service! I got my computer fixed & complete within three days. They checked in with me during the process multiple times which made it go a lot more smoother."

5 years ago

Elizabeth R.

Elizabeth R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My large clan has been an Apple family for decades. A veteran independent computer consultant recommended GoEBITS for Apple Care or out-of-warranty service. Three machines in our aging family collection recently needed care. GoEBITS was amazing. VERY fast turnaround service, very helpful and friendly, and fair pricing. Shout out to VITO:) Our old machines a..." Read more

5 years ago

Julie V.

Julie V. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Looked these guys up online and was also recommended by a another repair place. Fast! Honest and normal pricing. Good that they are Apple connected."

5 years ago

Steve Leigh

Steve Leigh star-alt star-alt star-alt star-alt star-alt

"Very friendly and efficient. Explained what they would do. Aftet diagnosis, gave us clear options and were done in less time than expected. Highly recommended !"

5 years ago

Google review

Pauline O.

Pauline O. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Super quick turnaround! I brought in my laptop and got it diagnosed and repaired in 3 days! I'm super pleased with the service and I'll definitely bring any of my devices if they (god forbid) ever act up again :)"

5 years ago

Rebekah S.

Rebekah S. star-alt star-alt star-alt star-alt star-alt

Bowling Green, KY

"Very helpful staff that provided efficient & quality service! Will come back for any Mac book needs"

5 years ago

No N. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"Incorrectly diaggnosed a well know 2011 AMD graphics chip issue in my MacBook Pro as a hard drive issue. Not very thorough the the trouble shooting cost +30$"

5 years ago

Liz L.

Liz L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Friendly,professional,fast service! I brought in my Macbook Air after some liquid damage and they had it fixed within a week at a lower cost than it would be at Apple. Saved me both time and money.Highly recommend!"

5 years ago

Andrea Hatch

Andrea Hatch star-alt star-alt star-alt star-alt star-alt

"Fast, friendly, quality service upgrading a very old Mac. Would use them again!"

5 years ago

Google review

David Foster

David Foster star-alt star-alt star-alt star-alt star-alt

"I had my MacBook's battery replaced due to a recall. The staff over the phone was professional and able to walk me through the procedures clearly. The repair was done in a timely manner. I will keep this repair shop in mind for the future."

5 years ago

Google review

Justin P.

Justin P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an amazing experience with GoEBITS. I brought in my laptop (MacBook Pro Retina Mid '14) after some severe liquid damage. They had it fixed in less than a week and did a great job of keeping me in the loop with its progress. I would definitely recommend coming here to fix your devices."

5 years ago

Wilma S.

Wilma S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I was sadly disappointed by the technical ability at the university location. I went there after Apple diagnosed my camera as a "lens" issue. GoEBITS insisted on running the standard diagnostics, which I understand they need to do. What I don't understand is why they expected to find the problem with my Mac Air Web Cam using the diagnostics. I kept askin..." Read more

5 years ago

Matt O.

Matt O. star-alt star-alt star-alt star-alt star-alt

Darien, CT

"Week after Christmas, MacBook Pro goes black. These guys were able to turn it around with next day shipping and even replaced missing screws on bottom of external shell. Straight forward and go the extra mile. Skip the Apple Store genius scene and hit up GoEBITS. You'll be glad you did."

5 years ago

Celeste T.

Celeste T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"On the Sunday before Christmas I sat down at my primary work tool, a 2015 vintage, 15" Macbook Pro and spilled a full glass of bubbly water. All over the keyboard. Grabbed paper towels, mopped things up. Powered down. Dried things off more. Powered back up. A flashing folder with a question mark. Ugh. Called my IT guy who reminded me that my AppleCare ha..." Read more

5 years ago

Paul F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"These terrific, helpful, and fast experts saved me over $700 on my MacBook Pro repair compared to the Apple quote. And they repaired more issues than Apple would even list on their quote. Great experience however you slice i 'Nuff said."

5 years ago

Erik Lund

Erik Lund star-alt star-alt star-alt star-alt star-alt

"Super friendly and helpful!!! I tried them out because apple’s website redirected me to them and the apple store in U district was booked out for a week or so. I scheduled an appointment same day and dropped off my mac to get fixed all for free with Apple Care!!! Super great service!"

5 years ago

Google review

Taylor Krzeszowski

Taylor Krzeszowski star-alt star-alt star-alt star-alt star-alt

"I came in having a mental breakdown that my brand new iMac wasn't working with a very important deadline in a couple of days. They were amazing and rushed my diagnostic. I would 100% go back for any future issues with my computer!"

5 years ago

Google review

Rodriguez E. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Please go see them for all computer needs! My MacBook crashed in the middle of my finals week and they got my laptop back to me in 4 days with a better setup than I had before. They were kind to me when I was falling apart and I would highly recommend them"

5 years ago

Joshua MacKintosh

Joshua MacKintosh star-alt star-alt star-alt star-alt star-alt

"Great experience here! Took in my MB Pro for a screen repair (cracked logo bezel) and they immediately gave me an estimate and said they could get to work fixing it. They were quick, professional, and friendly! Definitely would recommend them for FAR quicker service than the Apple Store!"

5 years ago

Google review

Will Dovgalyuk

Will Dovgalyuk star-alt star-alt star-alt star-alt star-alt

"Very helpful, I made my first mistake as a business owner and lost data on a hard drive. They were willing to help and sent it to California for the engineers to restore my data, thank you. Even though it is going to cost me, still well worth it."

5 years ago

Google review

Meghan Stevenson

Meghan Stevenson star-alt star-alt star-alt star-alt star-alt

"GoEBITS fixed liquid damage on my computer efficiently and the customer service was wonderful!"

5 years ago

Google review

Meghan S.

Meghan S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I spilled coffee on my computer (a Macbook Air) and was freaking out about having it fixed. The staff at GoEBITS was reassuring, clear and communicative.

I really appreciated all the updates along the way - and the in-store service was fast and easy. I would bring any device here."

5 years ago

Richard S.

Richard S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I've taken my Apple laptop and desktop here and both times received excellent service. The Apple store has a lot of protocol and waiting queues, and I'm not a fan of how crowded, loud, and busy that store always is. Having the option to take my machines to a local business that is much more quiet and relaxed is a godsend. Both times I've received..." Read more

5 years ago

Blake Partridge

Blake Partridge star-alt star-alt star-alt star-alt star-alt

"Friendly staff with fast service and quality work. Apple authorized repairs too. Got my MacBook Air keyboard replaced in 3 days vs the 2 week estimate by Apple. They're located on shopping center above QFC, not on the main street."

5 years ago

Google review

Valerie L.

Valerie L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"GoEBITS rescued my data from a dead laptop and then transferred it to a new laptop, even doing the new computer setup for me! A friend recommended them after my computer died, and offered to drop it off for me. They quickly responded to me that they could get the data off the laptop (YAY!!!), waiting patiently for me to choose a new laptop and have it deli..." Read more

5 years ago