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Steve D.
Portland, OR
Steve D.
Portland, OR
"I brought in a ten year old laptop that was working fine, asking them to put in a power jack. That's the port on the laptop that the power cord goes into - because the pins on the power jack were damaged. But the machine was working. After it was in their shop for a week or two, it had a broken motherboard and the screen wouldn't light up. I was told..." Read more
a year ago
Jon D.
Seattle, WA
"I've been going to GoEBITS for years. The service technician I know and use there is Vitally. He is FANTASTIC. Over the years Vitally has replaced a screen in one MacBook Pro, fixed some electronic muck up in another, and a few days ago replaced a 1TB SSD with a 2 TB SSD in a different MacBook Pro. It's a pleasure to be able to write a rave regarding s..." Read more
a year ago
Jon D.
Seattle, WA
"I've been going to GoEBITS for years. The service technician I know and use there is Vitally. He is FANTASTIC. Over the years Vitally has replaced a screen in one MacBook Pro, fixed some electronic muck up in another, and a few days ago replaced a 1TB SSD with a 2 TB SSD in a different MacBook Pro. It's a pleasure to be able to write a rave regarding s..." Read more
a year ago
Cody S.
Midvale, UT
"Avoid this place at all costs if you plan to have simple work done. Requested to have my computer cleared of dust and to have a diagnostic as it is a decently old computer (2020 Asus). Was quoted at 60 dollars before being told since it was a gaming laptop the price would be raised to 100 dollars after tax. Was told that the requested issues would cost me no..." Read more
a year ago
Cody S.
Midvale, UT
"Avoid this place at all costs if you plan to have simple work done. Requested to have my computer cleared of dust and to have a diagnostic as it is a decently old computer (2020 Asus). Was quoted at 60 dollars before being told since it was a gaming laptop the price would be raised to 100 dollars after tax. Was told that the requested issues would cost me no..." Read more
a year ago
Jonas S.
San Francisco, CA
"SCAM! They wanted to charge me almost $800 to replace a battery on my MacBook. No clue how this place is linked in the apple store, but stay away from this place! They will just take your money for a "diagnosis" and charge you an arm and a leg for a "repair""
a year ago
Jonas S.
San Francisco, CA
"SCAM! They wanted to charge me almost $800 to replace a battery on my MacBook. No clue how this place is linked in the apple store, but stay away from this place! They will just take your money for a "diagnosis" and charge you an arm and a leg for a "repair""
a year ago
Josh K.
Seattle, WA
"Forget the Genius Bar, these guys are the best. Fixed my iPhone jack quickly (wouldn't charge) while I waited. Patient, knowledgeable and friendly. And they didn't even charge me!Previously fixed my daughter's MacBook Air. They take appointments online, or you can just walk in. I can't recommend GoEBITS enough"
2 years ago
Josh K.
Seattle, WA
"Forget the Genius Bar, these guys are the best. Fixed my iPhone jack quickly (wouldn't charge) while I waited. Patient, knowledgeable and friendly. And they didn't even charge me!Previously fixed my daughter's MacBook Air. They take appointments online, or you can just walk in. I can't recommend GoEBITS enough"
2 years ago
Calvin C.
Bellevue, WA
"Jesper and his team are amazing!! I spilled tea on my Macbook Pro 16 2022 and they were able to fix it for $498!! When I first spilled on my macbook, I went to the Apple store and they said it was a flat rate of $1490 for any liquid damages. They referred me to GoEBITS, which is the only Apple certified shop in Seattle with actual Apple parts. I brought it i..." Read more
2 years ago
Calvin C.
Bellevue, WA
"Jesper and his team are amazing!! I spilled tea on my Macbook Pro 16 2022 and they were able to fix it for $498!! When I first spilled on my macbook, I went to the Apple store and they said it was a flat rate of $1490 for any liquid damages. They referred me to GoEBITS, which is the only Apple certified shop in Seattle with actual Apple parts. I brought it i..." Read more
2 years ago
Eva O.
Austin, TX
"I would steer clear of this service. I took two computers for repair. 1.) one of the computers they erased completely and intentionally without my permission. 2.) the second computer had water damage. They said it would be almost 900 to repair but then it should be fine for a couple of years. The computer now only turns on infrequently. I took it back to rep..." Read more
2 years ago
Salad J.
Encinitas, CA
"This place is awful. I had an issue with a 5 day old mac book I'd bought for my daughter for school, so I brought it in. I could have simply returned it to the Apple store and gotten a new one, but I figured it would be covered. When I came back to pick it up, they told me it had corrosion on the inside, which is basically impossible since it was brand new...." Read more
2 years ago
Adam S.
Honolulu, HI
"Not even worth one star. I explained really clearly the computer didn't need general troubleshooting, and I only wanted them to verify that two things aren't working: it can't boot from an external drive, and can't make disk images. These were right in the check-in notes. They told me everything would be covered under the Apple Care+ plan I have (mind you, t..." Read more
2 years ago
Mark P.
Seattle, WA
"GoEBITS came to the rescue after I accidentally damaged my MacBook Pro screen. Since I was out of warranty with Apple, I came to their University District store at referral from Apple service because the local Apple Store was all backed up. GoEBITS was able to see me that same day, conduct a quick diagnosis, and do the repair all in their own shop -..." Read more
2 years ago
Jeanne N.
Mountlake Terrace, WA
"I had 2 old-school classic iMacs that needed data wiping prior to disposal. I called the Mac store and they made an appointment for me with GoEBITS. I showed up to the appointment early and waited outside in the pouring rain. A very cranky fellow met me at the door who said he didn't have the tools to do the job. When I explained that the Mac store sent me,..." Read more
2 years ago
Mike T.
Seattle, WA
"When I was poor, I had saved up for months to get a good computer. After awhile I brought it to this shop because the sound stopped working. They had quoted me something like 6 days to fix the issue but 2 weeks passed with no updates or change. At that point, I went in person because it was not what they told me. Not only did they not fix the sound..." Read more
2 years ago
Barnaby Dow
"Open during our recent ice storm, while others weren't! Great, timely service. Very courteous."
2 years ago
Google review
Don Clore
"These guys saved my laptop; had it back to me in no time."
2 years ago
Google review
Matthew Pruett
"Went in with a problem with my charging port; they fixed it in a matter of moments and were very friendly during the process. Happy to recommend this service."
2 years ago
Google review
Patrick Walker
"I managed to lose my 12v laptop charger and went in on the off-chance they had one to buy. Must’ve looked pretty desperate as they just gave me one. Rare to get that kind of generosity to perfect strangers. Though didn’t need my laptop repairing can recommend them as people!"
2 years ago
Google review
Madeleine Hart
"Fantastic shop, highly recommend for computer repair!"
2 years ago
Google review
Marty D.
Mountlake Terrace, WA
"I found this place on Apples support page after finding my MacBook needed a new battery. I took it in on a Saturday, paid $75 for a diagnostic fee and expected to wait a bit. I received an email and voicemail the following Monday stating that the diagnosis was completed and I should call to arrange the repair. I called all week and never got an answer. I..." Read more
2 years ago
C P.
Durham, NC
"Awesome service. I cracked my laptop screen and they had earlier appointments than the Apple Store. I found all the staff friendly and knowledgeable, and they replaced my screen very fast (dropped off Friday afternoon, called me with the diagnostic information on Sunday, finished the repair Wednesday afternoon). This would have taken 2-3 weeks through Apple..." Read more
2 years ago
"I brought in a ten year old laptop that was working fine, asking them to put in a power jack. That's the port on the laptop that the power cord goes into - because the pins on the power jack were damaged. But the machine was working. After it was in their shop for a week or two, it had a broken motherboard and the screen wouldn't light up. I wa..." Read more
a year ago