Yelp 
Google 
Kirit Patel
Vianna Briscoe
"I called what room re a particular bar stool all my questions were answered and I placed an order and visited the store to see the bar stool upon finalizing the order. They were very accommodating and I felt very comfortable with then, my sales person was Dewey! Thank you Dewey!"
11 days ago
Google review
Bao Nguyen
"Great service and really easy to order custom furniture!"
11 days ago
Google review
Pankesh Bamotra
"Support: 5/5 Quality: 5/5 Selection: 5/5 Delivery: 3.5/5"
11 days ago
Google review
Bryan K.
Titusville, PA
"Terrible customer service. Was to have free white glove set up. Upon arrival I was told it would be dropped in the road. Upon speaking with customer service they agreed I should have the service but couldn't arrange it in my area so it would be brought to the house. When they tried to deliver it they were going to drop it in the road. I refused and then..." Read more
12 days ago
Nechama R
"What-A-Room just delivered our order which included cushions for a metal futon frame, and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wi..." Read more
17 days ago
Google review
Ann R.
Campbell, CA
"What-A-Room just delivered our order which included cushions for a metal futon frame and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wit..." Read more
19 days ago
Gabriel G.
San Francisco, CA
"What A Disappointment. I had such a difficult time getting in contact with a store representative to make adjustments to my custom couch after I received it. I had to call and email them so many times just to establish initial contact and when I finally got in touch it was so tedious for them to address my concerns in a reasonable amount of time. Staff was v..." Read more
20 days ago
Cecilia Jaroslawsky
"The sofa I ordered was exactly as I was hoping for; great sofa; great delivery folks and a great value."
25 days ago
Google review
Louis P.
Sunnyvale, CA
"We love our couch. Amazing service. Hoping it holds up. Do not buy your couch from anywhere else. These are MADE IN USA!!!"
a month ago
Jack R.
Fountain Valley, CA
"Excellent customer service! Daniel is the man! We got a 1.5 seat couch recliner and the process was smooth and a lot of fabric and customization options made the decision easy."
a month ago
Michael Costello
"The sales team has top notch service, knowledgeable, patient and not pushy. They can customize furniture to fit you or your room perfectly. I would not hesitate to recommend them or use them again, I wish I needed more furniture."
a month ago
Google review
Carine M.
San Francisco, CA
"It has been approximately 6 weeks since we had our custom L sectional delivered to us and it has hands down been the most comfortable couch we have ever owned! We were reluctant to spend that kind of money on a couch but for people who spend more hours on the couch than our bed we felt we needed to bite the bullet and we are so happy we did!!! We ordered one..." Read more
2 months ago
Thi-Van Nguyen
"We went to so many furniture stores and was getting so overwhelmed, a friend recommended us to What A Room and what a find it was. The customer service particularly was on point, especially Duy. He was so patient with us, allowed us to sit in all the different sofas and worked with us to find the perfect sofa for our living room. Our sofa came earlier than..." Read more
2 months ago
Google review
M M.
San Jose, CA
"Great service and great showroom. Owners helped me and my mother choose pieces for her new home. They special ordered a couple fabulous custom pieces and made it really easy for her! We will be back for a coffee table soon"
2 months ago
J Fang
"Searching for the perfect couch had always been a long, arduous endeavor that involved pouring over online couch measurements and measuring countless couches in person in showrooms. After not being able to find a couch that would fit our space perfectly and not wanting to compromise, we decided to visit What A Room after hearing about the company online. Ove..." Read more
3 months ago
Google review
Andrew Martin
"We bought a couch last year from What A Room and I can't say enough good things about both the experience and post sale support. Duy was great in walking us through the options and very patient in allowing us to hem and haw over materials (we took multiple large samples home). What I love about What A Room is the variety of styles, the degree of customizati..." Read more
3 months ago
Google review
Chartchapol Pannaew
"Absolutely superb, as usual. Built me a sofa to match very detailed custom specifications, turned it around in 3 weeks and then happily held it in storage for me until we could receive it at our new house. Made in the USA, quality is far and away superior to anything in a retail showroom. I will work with Bryce and the team every time I can! What A Room is..." Read more
3 months ago
Google review
Rohit K.
North San Jose, San Jose, CA
"Great service. Very helpful and knowledgeable staff. Dan was especially amazing, very patient and helping us with all the questions"
4 months ago
Adam Berry
"The customer service has been fantastic. They offer great customizations, colors, and materials. They promptly set us swatches. We are super excited to get our new couch! I'll update my review once we get it but I have only heard good things. Special shout-out to Gordon and Steven."
4 months ago
Google review
Tammy L.
Fremont, CA
"Really positive experience buying our couch from What a Room! We just moved into a new space and wanted to maximize the area, so we went the route of getting a custom couch made to size for our space. You'd think it was easy to find a good couch to fit your space, but home builders aren't building thinking about you'd want to furnish the space, and all optio..." Read more
4 months ago
Jack H.
CA, CA
"They have good stocks of inventory and nice customer services. So many well designed furniture for home or office."
4 months ago
Alex H.
Huntington Beach, CA
"After seeing some positive reviews on Yelp and Reddit, my wife and I headed to the What A Room showroom without an appointment. Lucky for us, the store was not too busy. The showroom is pretty nice and relaxed with salespeople who are much more helpful than pushy. Duy ended up assisting us in piecing together a couch which we eventually purchased. A few week..." Read more
5 months ago
Imogene Z. Smith
"Very friendly staff with a huge variety of collection to search for and great prices. They do make you feel like a valued customer and spend the necessary time with you until you are 100% satisfied. This is great customer service! Plus the quality of their products are unbeatable. I highly recommend this store!"
5 months ago
Google review
Janet M. Roney
"Was looking for a sofa/sectional for our home and this place had such wonderful reviews that we had to drop in. Duy was there to greet us and help us with details on a custom sofa that was fitting for our living room. Easy to work with and lots of information that we didn't know would affect our comfortability. When we look at RH's other online sites it's ha..." Read more
5 months ago
Google review
"The sofa set arrived on time and was efficiently set up in the room. Excellent service and quality; highly recommend for a hassle-free experience. Comfortable and stylish addition to our home."
10 days ago