About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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1,503 reviews
4.1/5 average rating
Cameron K.
Chicago, IL
Mark D.
Rolling Meadows, IL
"I requested service as a new customer on their website on a Saturday. I was given a service date for the following Wednesday. On Monday I began trying to reach them by phone because I wanted to know I could talk to someone personally. Only got voicemail for 3 days. Left 2 and neither were returned. By 5:00pm on the date of supposed service no one had shown u..." Read more
11 years ago
Mark D.
Rolling Meadows, IL
"I requested service as a new customer on their website on a Saturday. I was given a service date for the following Wednesday. On Monday I began trying to reach them by phone because I wanted to know I could talk to someone personally. Only got voicemail for 3 days. Left 2 and neither were returned. By 5:00pm on the date of supposed service no one had shown u..." Read more
11 years ago
Aaron V.
Austin, TX
"UPDATE:Writing an update since I have had to cancel my service after my initial review.I cancelled my service two months ago due to a billing issue, but two months later, they are STILL charging my credit card the monthly service fee. I have contacted the company multiple times, and they will not stop charging me. I have had to cancel my cred..." Read more
11 years ago
Kari M.
Genoa, IL
"I've had the service since spring time. Everything seemed to be going ok...always some missed piles. Recently though I have been getting scammed! For at least the past 2 weeks I have been charged without the work being done. I am still waiting to be contacted. I have left messages and called at least a dozen times. Find someone else before you get scam..." Read more
11 years ago
Susan B.
Las Vegas, NV
"I signed up online and thought amazing. First service was great! Second visit really you left four piles and my dogs had not been out that after your service. Finally reached someone and they stated tech would be back out. Nothing, no additional calls - no response to email and guess what THEY CHARGED ME FOR THE VISIT and even double charged me. NEVER A..." Read more
11 years ago
Robyn B.
Tulsa, OK
"What a difference Tulsa Poop 911 makes to our yard. Dogs love it! We love it! The owner, Jon, is incredibly responsive and prompt. Thanks Poop 911."
11 years ago
Danielle P.
Las Vegas, NV
"Can't believe the terrible customer service!!! First few months were fine but then all of a sudden we noticed nobody showing up to clean the poop. Our credit card expired, which we called to update the same month, but because they didn't update it in their system they just stopped showing up! Seriously?? Maybe give your customer a call!Very happy with ou..." Read more
11 years ago
Michyle B.
Aurora, CO
"These guys do a wonderful job and are so easy to get a hold of if you need to make schedule changes. My dog is happy, my yard is happy, I am happy. I have them come by every other week but they have plans available that fit any schedule. I highly recommend hiring them!"
11 years ago
Emily R.
Cypress, TX
"The worst customer service ever. They never even got to service my yard. Communication was through email and Landa only blamed me and made excuses for their service. All my info was entered online and they didn't keep their word for when they would come out. I sent a follow up email for them to confirm again even after they didn't show and the email back..." Read more
11 years ago
Emily R.
Cypress, TX
"The worst customer service ever. They never even got to service my yard. Communication was through email and Landa only blamed me and made excuses for their service. All my info was entered online and they didn't keep their word for when they would come out. I sent a follow up email for them to confirm again even after they didn't show and the email back..." Read more
11 years ago
Angela S.
Edmond, OK
"We have four dogs which means a lot of poop. Poop 911 comes to scoop our backyard every week and we couldn't be more pleased. Jon and Bill are both very professional, courteous, and do an amazing job of making our backyard look like we don't even have dogs! Such a great service, we wish we would have signed up sooner!"
11 years ago
Angela S.
Edmond, OK
"We have four dogs which means a lot of poop. Poop 911 comes to scoop our backyard every week and we couldn't be more pleased. Jon and Bill are both very professional, courteous, and do an amazing job of making our backyard look like we don't even have dogs! Such a great service, we wish we would have signed up sooner!"
11 years ago
Jennifer C.
Temecula, CA
"Great service and value. I have two dogs and let's face it, this is the job that no one wants to do. They come by weekly and take care of the dirty business. It's reasonably priced and regular. I love it!"
11 years ago
Jennifer C.
Long Beach, CA
"Great service and value. I have two dogs and let's face it, this is the job that no one wants to do. They come by weekly and take care of the dirty business. It's reasonably priced and regular. I love it!"
11 years ago
Rebbecca S.
Grand Island, NE
"Horrible! If you're looking for dog waste removal service find someone else. While their prices are reasonable, their customer service is beyond horrible. While I only have a small yard, I can pick it up myself, I just don't want to put it in my trash bins as it stinks them up. Phew! I signed up online on either Monday or Tuesday. I talked to a female..." Read more
11 years ago
Rebbecca S.
Grand Island, NE
"Horrible! If you're looking for dog waste removal service find someone else. While their prices are reasonable, their customer service is beyond horrible. While I only have a small yard, I can pick it up myself, I just don't want to put it in my trash bins as it stinks them up. Phew! I signed up online on either Monday or Tuesday. I talked to a female..." Read more
11 years ago
Stacy F.
Glenpool, OK
"We called in the Poop911 Service because the grass in our yard was dying. We have 2 big labrador retrievers. I didn't realize how much their excrement was killing our yard. Within the first few weeks of this service, we noticed a DRAMATIC difference in the health of our yard. Areas that were dying came back to life, everything was greener. It has been w..." Read more
11 years ago
JoAnn C.
Broken Arrow, OK
"It's hard to find this level of professionalism and customer service in any business and they do a great job."
11 years ago
Gayla H.
Moore, OK
"Started using Poop 911 in Feb. 2013. Don't remember how I found out about this company and Jon Wood ( the owner), but am so glad I did! This is one of the best companies I've ever had dealings with. Prices are very reasonable, great customer service, they go above and beyond to make sure your a satisfied customer. Happy, happy, happy! They are prompt, e..." Read more
12 years ago
Gayla H.
Moore, OK
"Started using Poop 911 in Feb. 2013. Don't remember how I found out about this company and Jon Wood ( the owner), but am so glad I did! This is one of the best companies I've ever had dealings with. Prices are very reasonable, great customer service, they go above and beyond to make sure your a satisfied customer. Happy, happy, happy! They are prompt, e..." Read more
12 years ago
C. W.
El Dorado Hills, CA
"I have used this service for several months, and each month I am less satisfied with the waste pickup. I just cancelled my account because I am extremely unhappy with the missed piles each week. I have been paying weekly for 3 dogs, and yet still have tons left over each week. Customer Service is a joke, and I do NOT recommend this service to anyone"
12 years ago
C. W.
El Dorado Hills, CA
"I have used this service for several months, and each month I am less satisfied with the waste pickup. I just cancelled my account because I am extremely unhappy with the missed piles each week. I have been paying weekly for 3 dogs, and yet still have tons left over each week. Customer Service is a joke, and I do NOT recommend this service to anyone"
12 years ago
Natalie B.
Capitola, CA
"What a joke. I scheduled a visit online and they never came. What made it worse is that I had emailed them twice during the week to ask a question and confirm they were coming. I wasted a valuable vacation day waiting for them all day. I would have become a regular customer if they were half way decent -- instead I am so aggravated by their poor, actuall..." Read more
12 years ago
Natalie B.
Capitola, CA
"What a joke. I scheduled a visit online and they never came. What made it worse is that I had emailed them twice during the week to ask a question and confirm they were coming. I wasted a valuable vacation day waiting for them all day. I would have become a regular customer if they were half way decent -- instead I am so aggravated by their poor, actuall..." Read more
12 years ago
"The only good thing I can say is that at least they didn't charge me (for this last visit). I had used them a couple years ago and found that they did a poor job - lots of poop left in the yard every week. But I have a toddler now and we had a terrible winter, so I thought I'd give it another shot. Paid about $60 for a "spring clean-up" and then $17 a week f..." Read more
11 years ago