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POOP 911 Reviews & Testimonials

4.8 (8,591)

Yelp Reviews: 1,503


5
74%
4
3%
3
1%
2
2%
1
19%

77% of Yelp users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  1,503 reviews
  4.1/5 average rating

Brittany W.

Brittany W. star-alt star-alt star-alt star-alt star-alt

Conroe, TX

"We have used this service for a little less than a year now and are never going back to our pre poop 911 days! Raymond runs a great operation. Friendly, reliable, and quick response time. Our weekly service is done by Michael and he is wonderful! Very friendly and thorough. I always receive a text 10-15 min before arrival. He often comes during my baby's mea..." Read more

5 years ago

Brittany W.

Brittany W. star-alt star-alt star-alt star-alt star-alt

Conroe, TX

"We have used this service for a little less than a year now and are never going back to our pre poop 911 days! Raymond runs a great operation. Friendly, reliable, and quick response time. Our weekly service is done by Michael and he is wonderful! Very friendly and thorough. I always receive a text 10-15 min before arrival. He often comes during my baby's mea..." Read more

5 years ago

Patti M.

Patti M. star-alt star-alt star-alt star-alt star-alt

Schwedelbach, Germany

"May husband are so pleased with this service and the gentleman that came out! Thank you !!!"

5 years ago

Patti M. star-alt star-alt star-alt star-alt star-alt

Schwedelbach, Germany

"May husband are so pleased with this service and the gentleman that came out! Thank you !!!"

5 years ago

Clarice L.

Clarice L. star-alt star-alt star-alt star-alt star-alt

Mattituck, NY

"Terrible experience.  They charged us a travel charge on top of the weekly fee (without telling us about the travel charge) when I called they said they would refund it and still haven't a month later.  I called them to find out when the tech was there and what time and have not received a call back but yet still keep charging our credit card.  Do not use th..." Read more

5 years ago

Clarice L. star-alt star-alt star-alt star-alt star-alt

Mattituck, NY

"Terrible experience. They charged us a travel charge on top of the weekly fee (without telling us about the travel charge) when I called they said they would refund it and still haven't a month later. I called them to find out when the tech was there and what time and have not received a call back but yet still keep charging our credit card. Do not use th..." Read more

5 years ago

Cassandra S.

Cassandra S. star-alt star-alt star-alt star-alt star-alt

Meridian, ID

"This company is awesome. They are so friendly, so virtuous and able to help when we need it."

5 years ago

Cassandra S.

Cassandra S. star-alt star-alt star-alt star-alt star-alt

Meridian, ID

"This company is awesome.  They are so friendly, so virtuous and able to help when we need it."

5 years ago

Pearl M.

Pearl M. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Update:  After I posted the review, I was promptly called. The company said there was a misunderstanding and apologized.  Anyway, I will try them again.  Cross my fingers.  :)I was happy with this service for many months.  Once in a while I did have to ask them to come back as they would miss a few spots, but also once in while they would send someon..." Read more

5 years ago

Pearl M.

Pearl M. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Update: After I posted the review, I was promptly called. The company said there was a misunderstanding and apologized. Anyway, I will try them again. Cross my fingers. :) I was happy with this service for many months. Once in a while I did have to ask them to come back as they would miss a few spots, but also once in while they would send someone over..." Read more

5 years ago

Lacy W.

Lacy W. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Amazing! Well worth the money. I hadn't cleaned my yard in years and my technician cleaned my yard spotless! I was so impressed. I signed uo for weekly cleanings and you can schedule online which I loved. Great work and great prices. Highly recommend"

5 years ago

Lacy W.

Lacy W. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Amazing! Well worth the money. I hadn't cleaned my yard in years and my technician cleaned my yard spotless! I was so impressed. I signed uo for weekly cleanings and you can schedule online which I loved. Great work and great prices. Highly recommend"

5 years ago

Kristi B.

Kristi B. star-alt star-alt star-alt star-alt star-alt

North Las Vegas, NV

"we have 3 dogs and it was SO nice to come home to a fresh clean patio - we got the deodorizing service, so it smelled like fresh laundry!    worth every penny.  we also just moved into this house, and haven't had a chance to tend to the backyard yet. some random weeds and stuff left by previous owner -  but poop911 still did an awesome job - woul..." Read more

5 years ago

Kristi B.

Kristi B. star-alt star-alt star-alt star-alt star-alt

North Las Vegas, NV

"we have 3 dogs and it was SO nice to come home to a fresh clean patio - we got the deodorizing service, so it smelled like fresh laundry! worth every penny. we also just moved into this house, and haven't had a chance to tend to the backyard yet. some random weeds and stuff left by previous owner - but poop911 still did an awesome job - would definit..." Read more

5 years ago

Tricia N.

Tricia N. star-alt star-alt star-alt star-alt star-alt

Godfrey, IL

"This service is nothing short of fantastic. This business is run by the nicest people, my yard looks and smells so clean when they are finished, you wouldn't even know I had dogs! So many service options to choose from, this is definitely a time saver. I love the eucalyptus deodorizer yard spray, and since service has started there have been less bugs in my..." Read more

5 years ago

Stephanie P.

Stephanie P. star-alt star-alt star-alt star-alt star-alt

Miami, FL

"This service has made our lives so much easier... and less messy, lol. Our scooper comes every week, does a great job, and our dogs love him, so we're very happy!"

5 years ago

Ervin M.

Ervin M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"They get one star only because I'd now allowed to give them a zero.  I called them NINE TIMES, they finally returned 3 of those and left messages on my voice mail. I called 3 more times, zip. VERY unprofessional, and I can't say that I'm surprised at 16 negative reviews."

5 years ago

Ervin M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"They get one star only because I'd now allowed to give them a zero. I called them NINE TIMES, they finally returned 3 of those and left messages on my voice mail. I called 3 more times, zip. VERY unprofessional, and I can't say that I'm surprised at 16 negative reviews."

5 years ago

Edward R.

Edward R. star-alt star-alt star-alt star-alt star-alt

Stratford, CT

"After my dog passed away I informed the company their service was no longer required. The following month they billed me again and the crazy part is no one came to my home that just billed me. I contacted the manager of the Connecticut Poop911. He apologized and promised to refund my money. His reason for the charge I didn't call him. So I guess that gave ho..." Read more

6 years ago

Jerri P.

Jerri P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"This company is so frustrating!!! They are a no-show last week but charged me. I contacted him, reversed the charges and stated that he would be here first thing Monday. Again, no show. No show on Thursday due to holiday but stated he would be here Friday. No show again! Not returning messages. I'm done! Can't stay in business if you don't perform the servic..." Read more

6 years ago

Jerri P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"This company is so frustrating!!! They are a no-show last week but charged me. I contacted him, reversed the charges and stated that he would be here first thing Monday. Again, no show. No show on Thursday due to holiday but stated he would be here Friday. No show again! Not returning messages. I'm done! Can't stay in business if you don't perform the servic..." Read more

6 years ago

R E.

R E. star-alt star-alt star-alt star-alt star-alt

Godfrey, IL

"This is a great company.  They always do an excellent job cleaning up my yard.  They are very customer focused.  Highly recommend."

6 years ago

R E. star-alt star-alt star-alt star-alt star-alt

Godfrey, IL

"This is a great company. They always do an excellent job cleaning up my yard. They are very customer focused. Highly recommend."

6 years ago

Dina S.

Dina S. star-alt star-alt star-alt star-alt star-alt

Pickerington, OH

"I am very impressed with this business. They are always responsive, do a good job, and mostly, are very nice to deal with! It's not very often that I get such great customer service, but this business is the exception. I definitely recommend them!"

6 years ago

Dina S. star-alt star-alt star-alt star-alt star-alt

Pickerington, OH

"I am very impressed with this business. They are always responsive, do a good job, and mostly, are very nice to deal with! It's not very often that I get such great customer service, but this business is the exception. I definitely recommend them!"

6 years ago