About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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1,503 reviews
4.1/5 average rating
K C.
Boise, ID
Rochelle E.
IL, IL
"Edith who is assigned to our yard has been exceptional, she does a great job and always lets us know when she is on the way and when she is done!"
2 years ago
Janie D.
West Valley, Boise, ID
"Hassle free and convenient! They do a great job! Set it up online & they take autopay. Doesn't get any easier than that!"
2 years ago
T M.
Sacramento, CA
"Very unprofessional! Canceled service at the last minute multiple times due to various reasons (car trouble, weather ect) then after not hearing from them... I reached out to them and was told "we haven't been in contact with you so we stopped service" I had them for almost two years and suddenly the service was hit or miss."
2 years ago
Ash S.
Colorado Springs, CO
"Update April 2023. We have decided to give poop 911 a second chance after having a terrible experience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are..." Read more
2 years ago
T M.
Sacramento, CA
"Very unprofessional! Canceled service at the last minute multiple times due to various reasons (car trouble, weather ect) then after not hearing from them... I reached out to them and was told "we haven't been in contact with you so we stopped service" I had them for almost two years and suddenly the service was hit or miss."
2 years ago
Ash S.
Colorado Springs, CO
"Update April 2023. We have decided to give poop 911 a second chance after having a terrible experience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are a littl..." Read more
2 years ago
Tracey R.
Northport, NY
"I wish I had checked the ratings before I called them. I saw their truck in my area and thought it would be a perfect fit. I went on their website to schedule and the calendar option was not working so I was forced to choose have an associate contact for an appointment. I received an email and a text both stating I would be contacted shortly. I waited a day..." Read more
2 years ago
Jimmy.Libbi C.
Columbus, OH
"Horrible customer service. Will not answer the phone. Misses a pick up day and expects customers to wait until following week for service. NOT a company you should use. EVER."
2 years ago
Pierce L.
Charlotte, NC
"We had a tech that came out this morning and instead of looking at our account to see that we had a gate code to use, rang our doorbell and woke our sick infant that had been up all night. When I told him it was on our account he looked and it was. He then rang the doorbell again and said he didn't know how to open the gate. It's a simple key pad that everyo..." Read more
2 years ago
Jimmy.Libbi C.
Columbus, OH
"Horrible customer service. Will not answer the phone. Misses a pick up day and expects customers to wait until following week for service. NOT a company you should use. EVER."
2 years ago
Pierce L.
Charlotte, NC
"We had a tech that came out this morning and instead of looking at our account to see that we had a gate code to use, rang our doorbell and woke our sick infant that had been up all night. When I told him it was on our account he looked and it was. He then rang the doorbell again and said he didn't know how to open the gate. It's a simple key pad that everyo..." Read more
2 years ago
Annmary T.
Essington, Tinicum Township, PA
"I used the service for a few months.. it was okay until it was time to cancel my service because I moved. & I was anticipating using them at my new house once I got settled, however, after canceling services, they wouldn't stop charging me the 20$ a week. I contacted them and asked about it. They told me " it happens sometimes because they're system..." Read more
2 years ago
Cheri S.
West Bank, Minneapolis, MN
"After an call that said Thursday clean up to an email that showed Wednesday, a phone call Thursday afternoon confirming they would be there, to a no show Thursday with email at midnight to reschedule, then having them show up unexpectedly friday.. is what is causing my lower stars. The cleaner that came out was friendly and my boys loved him, my r..." Read more
2 years ago
Annmary T.
Essington, Tinicum Township, PA
"I used the service for a few months.. it was okay until it was time to cancel my service because I moved. & I was anticipating using them at my new house once I got settled, however, after canceling services, they wouldn't stop charging me the 20$ a week. I contacted them and asked about it. They told me " it happens sometimes because they're system was behi..." Read more
2 years ago
Cheri S.
West Bank, Minneapolis, MN
"After an call that said Thursday clean up to an email that showed Wednesday, a phone call Thursday afternoon confirming they would be there, to a no show Thursday with email at midnight to reschedule, then having them show up unexpectedly friday.. is what is causing my lower stars. The cleaner that came out was friendly and my boys loved him, my retriev..." Read more
2 years ago
Sky P.
Congress Park, Denver, CO
"Don't book with them..I waited a week for services just for them to make excuses 10 mins before they were going to show up.I DID NOT book a one Time cleaning and the message below shows that. You cancelled my service because I didn't have a dog on my property to a home I haven't moved into. Again, the message below shows this. Save your money people!!..." Read more
2 years ago
Sky P.
Congress Park, Denver, CO
"Don't book with them..I waited a week for services just for them to make excuses 10 mins before they were going to show up. I DID NOT book a one Time cleaning and the message below shows that. You cancelled my service because I didn't have a dog on my property to a home I haven't moved into. Again, the message below shows this. Save your money people!! Edit..." Read more
2 years ago
Sasha A.
NV, NV
"My backyard was serviced by Rick today; and he did an amazing job. I get busy with work and family and sometimes the day just gets lost and I don't have the time. Glad they are available. Great work Rick!! Just lovely. Smells all nice back there now. I love it!!!"
2 years ago
Sasha A.
NV, NV
"My backyard was serviced by Rick today; and he did an amazing job. I get busy with work and family and sometimes the day just gets lost and I don't have the time. Glad they are available. Great work Rick!! Just lovely. Smells all nice back there now. I love it!!!"
2 years ago
Anne P.
WA, WA
"Very friendly at first. Questioned weather or not a cleaning was done due to the fact that the camera in the yard did not pick anyone entering as well as there was quite the amount of poop in my yard I contacted them questioning and sent pictures BEFORE allowing my dogs out into the yard to be informed that it was his wife who came out and that the pictures..." Read more
2 years ago
Sharon M.
Edmond, OK
"I called yesterday afternoon to have my cats litter box changed. The guy I was talking to had trouble talking to me. He was quoting me about dogs and I had to correct him, he apologized and said he need to talk to a manager. Came back and said it was okay and continued to tell me about fees and how they work. He kept saying yard and I had to stop him again..." Read more
2 years ago
Anne P.
WA, WA
"Very friendly at first. Questioned weather or not a cleaning was done due to the fact that the camera in the yard did not pick anyone entering as well as there was quite the amount of poop in my yard I contacted them questioning and sent pictures BEFORE allowing my dogs out into the yard to be informed that it was his wife who came out and that the pictures..." Read more
2 years ago
Sharon M.
Edmond, OK
"I called yesterday afternoon to have my cats litter box changed. The guy I was talking to had trouble talking to me. He was quoting me about dogs and I had to correct him, he apologized and said he need to talk to a manager. Came back and said it was okay and continued to tell me about fees and how they work. He kept saying yard and I had to stop him again..." Read more
2 years ago
Pamela J.
Philadelphia, PA
"Set up three appointment and an online account and payment system and nobody ever showed up for any of the scheduled clean ups. The person is sickly and needs help badly and they NEVER SHOWED UP OR CALLED."
2 years ago
"Super reliable, as well as great communication. Will also pickup the occasional granddog visit poops. Highly recommend!!"
2 years ago