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POOP 911 Reviews & Testimonials

4.8 (8,545)

Yelp Reviews: 1,503


5
74%
4
3%
3
1%
2
2%
1
19%

77% of Yelp users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  1,503 reviews
  4.1/5 average rating

Dawn O.

Dawn O. star-alt star-alt star-alt star-alt star-alt

Fort Worth, TX

"This is the best service around!!! I have 2 huge dogs, and poop911 keeps my yard all cleaned up so my little grandsons can play in the yard with no poop on their shoes!!! Thank you Poop911!!!"

8 years ago

Dawn O.

Dawn O. star-alt star-alt star-alt star-alt star-alt

Fort Worth, TX

"This is the best service around!!! I have 2 huge dogs, and poop911 keeps my yard all cleaned up so my little grandsons can play in the yard with no poop on their shoes!!! Thank you Poop911!!!"

8 years ago

Ammon K.

Ammon K. star-alt star-alt star-alt star-alt star-alt

Salinas, CA

"By working 65-70 hours a week, it becomes exhausting to do anything beside resting while I'm at home. Little Rocky always leaves a ton of golden nuggets in our backyard. We use Poop 911 to help us remove these golden nuggets. It's well worth the investment as they do a professional job and make sure that we never have to look for gold ever again."

8 years ago

Ammon K.

Ammon K. star-alt star-alt star-alt star-alt star-alt

Salinas, CA

"By working 65-70 hours a week, it becomes exhausting to do anything beside resting while I'm at home. Little Rocky always leaves a ton of golden nuggets in our backyard. We use Poop 911 to help us remove these golden nuggets. It's well worth the investment as they do a professional job and make sure that we never have to look for gold ever again."

8 years ago

Dawn P.

Dawn P. star-alt star-alt star-alt star-alt star-alt

Cottage Grove, MN

"My dog yard was nasty and I was at my witts end with it. I called Poop 911 and had them fully clean it up. I was ecstatic with the awesome job they did and hired them to come bi-weekly."

8 years ago

Kristina S.

Kristina S. star-alt star-alt star-alt star-alt star-alt

Mountlake Terrace, WA

"Don't do it. Wish I would have come to Yelp first, these reviews are spot on.  I am sure the job satisfaction is (pun intended) shi**y in that field,  but that shouldn't be the customer's problem. Steve makes it the customer's problem. Never again will I use this company. After weeks of fighting with my child about chores (hers being pooper scooper o..." Read more

8 years ago

T J.

T J. star-alt star-alt star-alt star-alt star-alt

Queen Creek, AZ

"Excellent,kind,caring service...I've used them for a few years now in Queen Creek and they go above and beyond...I was once left a note that mushrooms were in the yard and could potentially be a danger to my dogs...I have a terrible back and this has been a tremendous help. They are wonderful people truly care about my furkids and work around the mess my one..." Read more

8 years ago

Christian A.

Christian A. star-alt star-alt star-alt star-alt star-alt

Tooele, UT

"With all I do in a day and my kids are kids and never like to help... Therefore, I am so thankful to have started getting help with my four legged kids clean up. Matthew did an amazing job and I'm so thankful for his dependable services! Great job and I will recommend you and your services to any of my friends and family in need! Again thank you so much!"

8 years ago

Jon C.

Jon C. star-alt star-alt star-alt star-alt star-alt

NY, NY

"Unfortunately I have asked to cancel my service today after roughly a year of service.  I have had good service at times as well as lazy or nonexistent service that I was charged for.  I will say that they have always worked to right the wrong and correct it.  I have had the tech walk into my backyard on an occasion that I was home and leave within a couple..." Read more

8 years ago

Lydia S.

Lydia S. star-alt star-alt star-alt star-alt star-alt

Fort Worth, TX

"Poop 911 has been a time (and life)  saver! We have been using their weekly service (for over a year) and they do such an amazing job. They're professional and the yard is always so perfect when they leave. We started using their "poop take away" service this summer and that is such an awesome perk; I wish we had started using that service when we st..." Read more

8 years ago

Jennie D.

Jennie D. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"Super easy to book an appointment online. Hassle free when they come to do the job. I left the gate unlocked, they came and did their thing, and my yard looks great"

8 years ago

Braxten T.

Braxten T. star-alt star-alt star-alt star-alt star-alt

Lynnwood, WA

"We have used them for almost a month, they seem to do a good job. My only recent issue was they are hard to get a hold of, seems to be a franchise and no reception. Concerning in the situation of an issue.

But so far so good!"

8 years ago

Shawn D.

Shawn D. star-alt star-alt star-alt star-alt star-alt

Queen Creek, AZ

"I have used their services for several years and have always been pleased with both the service and the price. When I moved from Chandler to San Tan Valley I was worried I would have to find someone new. I was very pleased to find out they would continue to service my new location without issue."

8 years ago

Jennifer H.

Jennifer H. star-alt star-alt star-alt star-alt star-alt

Scottsdale, AZ

"So helpful and very thorough. I have used this service for over 2 years and they're wonderful. My dogs love to go out and visit when they're here to pick up and the staff are very friendly to my (sometimes rambunctious) labs. Very reliable, never missed a week, highly recommended!!"

8 years ago

Caresse A.

Caresse A. star-alt star-alt star-alt star-alt star-alt

Minneapolis, MN

"I live in Fridley and have had a terrible experience. We called to get a quote since we have used them before with a few problems with the person coming out but nothing major ( not willing to go out into certain areas of the yard because she said it was hard to get to yet we do it ourselves with no problem). We have been busy and when I called her it was at..." Read more

8 years ago

Laurie L.

Laurie L. star-alt star-alt star-alt star-alt star-alt

Belmont, MA

"Yes, I am reviewing a poop removal service. Scott is not just a "pooper scooper"; he is a one-man force of yard cleanup. My husband has been ill and we are in the process of selling our house so we can move (out of state) closer to the hospital. Needless to say, things are chaotic here right now. Our yard had gone neglected for a few weeks and, with..." Read more

8 years ago

Judy S.

Judy S. star-alt star-alt star-alt star-alt star-alt

Roseville, CA

"Scott is friendly, reliable in any weather, takes time to love up my dog if we're outside when he arrives, and best of all, there is never any residue or smell left anywhere.  We have him come twice weekly to make sure we never let flies hatch, which is nice.  He's thorough in examining our yard, too.  I see him walk a winding path to make sure he spots ever..." Read more

8 years ago

Judy S.

Judy S. star-alt star-alt star-alt star-alt star-alt

Roseville, CA

"Scott is friendly, reliable in any weather, takes time to love up my dog if we're outside when he arrives, and best of all, there is never any residue or smell left anywhere. We have him come twice weekly to make sure we never let flies hatch, which is nice. He's thorough in examining our yard, too. I see him walk a winding path to make sure he spots ever..." Read more

8 years ago

Shawna G.

Shawna G. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"Poop911 attended the 2016 Woofstock in Rocklin. I actively seeked out their booth to get information about their services. Once at their booth I was basically looked over. I was given a card and sent away. The guy there didn't even waste his breath to talk to me and seemed agitated when I asked questions about their services. The business card had 1 free sco..." Read more

8 years ago

Shawna G.

Shawna G. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"Poop911 attended the 2016 Woofstock in Rocklin. I actively seeked out their booth to get information about their services. Once at their booth I was basically looked over. I was given a card and sent away. The guy there didn't even waste his breath to talk to me and seemed agitated when I asked questions about their services. The business card had 1 free sco..." Read more

8 years ago

Kim C.

Kim C. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Horrible customer service. I have gone out into my yard the same day and found a lot of poop. It looks like I should've read the reviews before I booked this company."

8 years ago

Kim C.

Kim C. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Horrible customer service. I have gone out into my yard the same day and found a lot of poop. It looks like I should've read the reviews before I booked this company."

8 years ago

Holly P.

Holly P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"I CANNOT RECOMMEND THIS COMPANY !!!!!!!!!I had this service for months and found them adequate.  No complaints.  Today the scooper let my dog out of the gate and then flatly denied it, despite the fact that he was the only one outside WITH THE GATE OPEN.  My grandson and his friend witnessed this from the window and reported to me that the scooper le..." Read more

8 years ago

Holly P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"I CANNOT RECOMMEND THIS COMPANY !!!!!!!!! I had this service for months and found them adequate. No complaints. Today the scooper let my dog out of the gate and then flatly denied it, despite the fact that he was the only one outside WITH THE GATE OPEN. My grandson and his friend witnessed this from the window and reported to me that the scooper let my d..." Read more

8 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Lehi, UT

"POOP 911 IS UNDER NEW MANAGEMENT!

I know, I was a Poop 911 client before and agreed to all of these bad reviews. As of last year Poop 911 has come under new, professional management, and they are more than up to the task. Appointments are never missed, the yard looks great, and they are responsive to calls. Give them another chance!"

9 years ago