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POOP 911 Reviews & Testimonials

4.8 (8,591)

Yelp Reviews: 1,503


5
74%
4
3%
3
1%
2
2%
1
19%

77% of Yelp users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  1,503 reviews
  4.1/5 average rating

Amy S. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I've used Poop 911 for years, and it seems (based on the amount of dog doo in my years that's been growing over the past weeks) they've quit coming. After emailing and calling the office with no response, I'm sadly moving on."

3 years ago

Hortense D.

Hortense D. star-alt star-alt star-alt star-alt star-alt

Fort Worth, TX

"Look , I come to work a few min early everyday just to average out so I can not feel guilt for this service . That's all it takes for my yard to look great and be clean for my grandson . I 100% recommend this service .  We moved and have a much bigger yard and honestly I JUST DONT WANNA . Yard is always nice and clean and I receive a text 20 min prior to arr..." Read more

3 years ago

Hortense D.

Hortense D. star-alt star-alt star-alt star-alt star-alt

Fort Worth, TX

"Look , I come to work a few min early everyday just to average out so I can not feel guilt for this service . That's all it takes for my yard to look great and be clean for my grandson . I 100% recommend this service . We moved and have a much bigger yard and honestly I JUST DONT WANNA . Yard is always nice and clean and I receive a text 20 min prior to arr..." Read more

3 years ago

Julia V.

Julia V. star-alt star-alt star-alt star-alt star-alt

Sacramento, CA

"First visit and they did an amazing job!!!! Should
Have used you guys when I first found you guys over a year ago! Prices are affordable too!"

3 years ago

Julia V. star-alt star-alt star-alt star-alt star-alt

Sacramento, CA

"First visit and they did an amazing job!!!! Should Have used you guys when I first found you guys over a year ago! Prices are affordable too!"

3 years ago

Diana G.

Diana G. star-alt star-alt star-alt star-alt star-alt

Newtown, PA

"We have used them for over a year and recently have started to notice that more and more poop is not picked up. We let them know and they said they had spoken to their technician and gave us the next one for free. Then it still happened. After 2 rounds of that, we sent photos. No reply. Then we got charged. I sent more photos showing old poop that had been l..." Read more

3 years ago

Diana G.

Diana G. star-alt star-alt star-alt star-alt star-alt

Newtown, PA

"We have used them for over a year and recently have started to notice that more and more poop is not picked up. We let them know and they said they had spoken to their technician and gave us the next one for free. Then it still happened. After 2 rounds of that, we sent photos. No reply. Then we got charged. I sent more photos showing old poop that had been l..." Read more

3 years ago

Aubrey F.

Aubrey F. star-alt star-alt star-alt star-alt star-alt

Steamboat Springs, CO

"I've been trying to reach someone for WEEKS.   No one has shown up at my house to provide service so I went to a different company and left a message for this service WEEKS AGO. Someone from poop 911 left a sticker on my door today.! I refuse to pay for the service as I requested to cancel and it's been over a month since anyone from this company showed..." Read more

3 years ago

Aubrey F.

Aubrey F. star-alt star-alt star-alt star-alt star-alt

Steamboat Springs, CO

"I've been trying to reach someone for WEEKS. No one has shown up at my house to provide service so I went to a different company and left a message for this service WEEKS AGO. Someone from poop 911 left a sticker on my door today.! I refuse to pay for the service as I requested to cancel and it's been over a month since anyone from this company showed up!..." Read more

3 years ago

Cee S.

Cee S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"I'm not sure if they are going to the wrong unit number or what but I am being charged for a service that isn't happening. I have been trying to contact someone but they are nearly impossible to track down. The phone is either busy, you're prompted to leave a message or they say they will text you back. UPDATE: someone texted back and they went to the wrong..." Read more

3 years ago

Cee S.

Cee S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"I'm not sure if they are going to the wrong unit number or what but I am being charged for a service that isn't happening. I have been trying to contact someone but they are nearly impossible to track down. The phone is either busy, you're prompted to leave a message or they say they will text you back. UPDATE: someone texted back and they went to the wrong..." Read more

3 years ago

John N.

John N. star-alt star-alt star-alt star-alt star-alt

Warren, MI

"Can't leave a good rating the guy who used to pick up my poop left my gate open 2 times and my dog got out... after I called to cancel the weekly yesterday because we are having a new fence put up then my wife called and the guy who answered told her to go F herself ...bill who is the franchise owner was ok but whoever he sent needs to be fired today ...just..." Read more

3 years ago

John N.

John N. star-alt star-alt star-alt star-alt star-alt

Warren, MI

"Can't leave a good rating the guy who used to pick up my poop left my gate open 2 times and my dog got out... after I called to cancel the weekly yesterday because we are having a new fence put up then my wife called and the guy who answered told her to go F herself ...bill who is the franchise owner was ok but whoever he sent needs to be fired today ...just..." Read more

3 years ago

Dawn F.

Dawn F. star-alt star-alt star-alt star-alt star-alt

Maple Valley, WA

"I have used Poop911 Seattle for several years. They have always been a reliable service. I am so glad I found Poop911 because I really hate to clean up poop."

4 years ago

Dawn F. star-alt star-alt star-alt star-alt star-alt

Maple Valley, WA

"I have used Poop911 Seattle for several years. They have always been a reliable service. I am so glad I found Poop911 because I really hate to clean up poop."

4 years ago

Ava B.

Ava B. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I decided to try the service and set them to come once a week to pick up dog poop in a very small yard. In a matter of a little over a month they came a total of two times. One of the times they had sent an email stating they would be there on a different day and When that day came they sent another email stating they couldn't make it. They were prompt about..." Read more

4 years ago

Ava B.

Ava B. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I decided to try the service and set them to come once a week to pick up dog poop in a very small yard. In a matter of a little over a month they came a total of two times. One of the times they had sent an email stating they would be there on a different day and When that day came they sent another email stating they couldn't make it. They were prompt about..." Read more

4 years ago

Erica K.

Erica K. star-alt star-alt star-alt star-alt star-alt

New York, NY

"We starting using this service about 2 months ago and have been very pleased so far. They come regularly and take care of this task that we just don't have time to do ourselves. The only flaw I've found so far is that I tried to contact them about swapping to a different day via email and phone and never received a response. But it wasn't an urgent matter so..." Read more

4 years ago

Erica K. star-alt star-alt star-alt star-alt star-alt

New York, NY

"We starting using this service about 2 months ago and have been very pleased so far. They come regularly and take care of this task that we just don't have time to do ourselves. The only flaw I've found so far is that I tried to contact them about swapping to a different day via email and phone and never received a response. But it wasn't an urgent matter so..." Read more

4 years ago

Alex M.

Alex M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First I paid for them to take the poop away but instead it was thrown away in my recycling trash can. Then due to that I was told I would get $20 off my next service. I get it mistakes happen so that was cool for them to offer but then the next service comes and my back gate has a lock on it so no one can get it. No one called or knocked on the door to get i..." Read more

4 years ago

Alex M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First I paid for them to take the poop away but instead it was thrown away in my recycling trash can. Then due to that I was told I would get $20 off my next service. I get it mistakes happen so that was cool for them to offer but then the next service comes and my back gate has a lock on it so no one can get it. No one called or knocked on the door to get i..." Read more

4 years ago

Shawna E.

Shawna E. star-alt star-alt star-alt star-alt star-alt

Oakland, CA

"My family & I got quite lazy during the pandemic lockdown so needless to say no one scooped the poop in at least 9 months. Not only that but it was all on landscape rocks, not easy to clean! But this company came out, I believe it was Lily, & did an AMAZING job! It was 106 degrees out there but she got everything up that hadn't already turned to dust..." Read more

4 years ago

Shawna E.

Shawna E. star-alt star-alt star-alt star-alt star-alt

Oakland, CA

"My family & I got quite lazy during the pandemic lockdown so needless to say no one scooped the poop in at least 9 months. Not only that but it was all on landscape rocks, not easy to clean! But this company came out, I believe it was Lily, & did an AMAZING job! It was 106 degrees out there but she got everything up that hadn't already turned to dust as well..." Read more

4 years ago

Alison W.

Alison W. star-alt star-alt star-alt star-alt star-alt

Shakopee, MN

"I have been using Poop 911 for several years now and they have been great to work with!John has been very polite and accommodating.The customer service is amazing as well, I know they are just an email away and they always reply in a timely fashion. I have a large yard and my neighbors all have dogs, I don't have to worry about stepping in dog po..." Read more

4 years ago

Alison W.

Alison W. star-alt star-alt star-alt star-alt star-alt

Shakopee, MN

"I have been using Poop 911 for several years now and they have been great to work with! John has been very polite and accommodating. The customer service is amazing as well, I know they are just an email away and they always reply in a timely fashion. I have a large yard and my neighbors all have dogs, I don't have to worry about stepping in dog poop or my..." Read more

4 years ago