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POOP 911 Reviews & Testimonials

4.8 (8,545)

Yelp Reviews: 1,503


5
74%
4
3%
3
1%
2
2%
1
19%

77% of Yelp users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  1,503 reviews
  4.1/5 average rating

Annette R.

Annette R. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"Just wanted to post an update that we are still loyal customers of Poop911 and still as happy as can be. The price has obviously changed a little over the last decade but it's still a total steal for the service we get. We will absolutely be customers for the rest of our dogs life!"

4 years ago

Annette R.

Annette R. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"Just wanted to post an update that we are still loyal customers of Poop911 and still as happy as can be. The price has obviously changed a little over the last decade but it's still a total steal for the service we get. We will absolutely be customers for the rest of our dogs life!"

4 years ago

Wayne K.

Wayne K. star-alt star-alt star-alt star-alt star-alt

Bellevue, WA

"Poor quality or work and non responsive.  We've left several messages and not once received a call back. We will not be using nor recommending to anyone.
These reviews speak for themselves......
Dont aaste your time or money"

4 years ago

Nikki D.

Nikki D. star-alt star-alt star-alt star-alt star-alt

Sammamish, WA

"Very unimpressed with this dog poop removal service. The older gentleman who is supposed to service our yard does a terrible job when he actually shows up. Several piles of dog poop remain in the yard after he's been here. We've attempted to reach out to their main office NUMEROUS times and have never gotten a returned call. DO NOT RECOMMEND!"

4 years ago

Nikki D.

Nikki D. star-alt star-alt star-alt star-alt star-alt

Sammamish, WA

"Very unimpressed with this dog poop removal service. The older gentleman who is supposed to service our yard does a terrible job when he actually shows up. Several piles of dog poop remain in the yard after he's been here. We've attempted to reach out to their main office NUMEROUS times and have never gotten a returned call. DO NOT RECOMMEND!"

4 years ago

Wayne K.

Wayne K. star-alt star-alt star-alt star-alt star-alt

Bellevue, WA

"Poor quality or work and non responsive. We've left several messages and not once received a call back. We will not be using nor recommending to anyone. These reviews speak for themselves...... Dont aaste your time or money"

4 years ago

Brandon V.

Brandon V. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Have had this service for a few years now. I've never felt like they've done an amazing job, but I have a decent size backyard and the dogs don't seem to want to use just one part of it to do their business, so I know it can be easy to miss (even when I was doing it myself). That I'm willing to deal with, and accept most of the time.The two things I..." Read more

4 years ago

Brandon V.

Brandon V. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Have had this service for a few years now. I've never felt like they've done an amazing job, but I have a decent size backyard and the dogs don't seem to want to use just one part of it to do their business, so I know it can be easy to miss (even when I was doing it myself). That I'm willing to deal with, and accept most of the time. The two things I won't..." Read more

4 years ago

Shari S.

Shari S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Great, fast job cleaning a "dirty" yard. My only feedback was that if the deodorizer was used, it didn't freshen the smell of urine in the area where the smell exists.  Thank you for the great appearance of the yard."

4 years ago

John R.

John R. star-alt star-alt star-alt star-alt star-alt

Rhodes Ranch, Las Vegas, NV

"We're very happy with the service we received. Prompt arrival, excellent work ethic and great communication . Pulled weeds , cleaned poop, deodorized and sprayed down the patio . We have a rock backyard and they were still able to get every little thing. Amazing service !"

4 years ago

John R. star-alt star-alt star-alt star-alt star-alt

Rhodes Ranch, Las Vegas, NV

"We're very happy with the service we received. Prompt arrival, excellent work ethic and great communication . Pulled weeds , cleaned poop, deodorized and sprayed down the patio . We have a rock backyard and they were still able to get every little thing. Amazing service !"

4 years ago

Kay N.

Kay N. star-alt star-alt star-alt star-alt star-alt

Citrus Heights, CA

"This company was slow to respond and difficult with scheduling. Never consistently there at any given time, and sometimes a person would just show up in my yard without notice. They cleaned up fine but I never really smelled a difference with the odor neutralizer. They are also on the pricey side. I found my rep very difficult to communicate with, and upon e..." Read more

4 years ago

Kay N. star-alt star-alt star-alt star-alt star-alt

Citrus Heights, CA

"This company was slow to respond and difficult with scheduling. Never consistently there at any given time, and sometimes a person would just show up in my yard without notice. They cleaned up fine but I never really smelled a difference with the odor neutralizer. They are also on the pricey side. I found my rep very difficult to communicate with, and upon e..." Read more

4 years ago

Karen V.

Karen V. star-alt star-alt star-alt star-alt star-alt

Rowlett, TX

"First time the guy came out he was here for 5 min and missed several spots.Second time they charged me and did not show. Had to call and they had the nerve to ask me if I was sure the guy did not come. We have cameras!Today he came for 5 min and missed the deck. So done with my this company what a waste of money. My neighbor kids can do better ...." Read more

4 years ago

Karen V. star-alt star-alt star-alt star-alt star-alt

Rowlett, TX

"First time the guy came out he was here for 5 min and missed several spots. Second time they charged me and did not show. Had to call and they had the nerve to ask me if I was sure the guy did not come. We have cameras! Today he came for 5 min and missed the deck. So done with my this company what a waste of money. My neighbor kids can do better . It's a lu..." Read more

4 years ago

Wendy R.

Wendy R. star-alt star-alt star-alt star-alt star-alt

Oakland, NJ

"best poop service i ever had.  love this company very good service get receipts each visit"

4 years ago

Wendy R. star-alt star-alt star-alt star-alt star-alt

Oakland, NJ

"best poop service i ever had. love this company very good service get receipts each visit"

4 years ago

Jamie B.

Jamie B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Haven't had anyone show up for 2 weeks now. Been following up and was told today. Still nothing. Super bummed. Before this, we had a great consistent experience. Looking for another provider."

4 years ago

Mary C.

Mary C. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"If I could give this company 0 stars I would. They don't come and when they do they do a terrible job. They lie about coming. I just had someone come after being told they were here for three weeks in a row. When the other service came they filled a 5 gallon bucket. Clearly they were never here but yet they billed me every week without fail. Stay far away. T..." Read more

4 years ago

Mary C. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"If I could give this company 0 stars I would. They don't come and when they do they do a terrible job. They lie about coming. I just had someone come after being told they were here for three weeks in a row. When the other service came they filled a 5 gallon bucket. Clearly they were never here but yet they billed me every week without fail. Stay far away. T..." Read more

4 years ago

Brian M.

Brian M. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Poop 911 Las Vegas is a wonderful company. Our tech is very nice and personable. He seems to treat dogs proper and seems to love dogs(Even when my dogs continue to bark). I would recommend Poop 911 to anyone."

4 years ago

Brian M.

Brian M. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Poop 911 Las Vegas is a wonderful company. Our tech is very nice and personable. He seems to treat dogs proper and seems to love dogs(Even when my dogs continue to bark). I would recommend Poop 911 to anyone."

4 years ago

G H.

G H. star-alt star-alt star-alt star-alt star-alt

Barnstable, MA

"Update: After telling multiple people how great Poop911 is I have now discovered how crappy their customer service is. One of my dogs is an escape artist and can get the gate open. I keep a clip in the latch to keep her safe in her pen. On a couple of occasions I noticed Poop911 left the clip off so I sent them an email  explaining the importance of making s..." Read more

4 years ago

G H. star-alt star-alt star-alt star-alt star-alt

Barnstable, MA

"Update: After telling multiple people how great Poop911 is I have now discovered how crappy their customer service is. One of my dogs is an escape artist and can get the gate open. I keep a clip in the latch to keep her safe in her pen. On a couple of occasions I noticed Poop911 left the clip off so I sent them an email explaining the importance of making s..." Read more

4 years ago

Hannah A.

Hannah A. star-alt star-alt star-alt star-alt star-alt

Fort Collins, CO

"It started out ok. Then we switched to weekly. We were charged 3 different times when no one showed up to do the service. On the 4th time of them not showing up I terminated services. All I received was a "my apologies and we have terminated your service." Zero explanation or attempt to make the situation better. They are very difficu..." Read more

4 years ago