About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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1,503 reviews
4.1/5 average rating
Nikki L.
La Jolla Crossroads, San Diego, CA
Nikki L.
La Jolla Crossroads, San Diego, CA
"I went to Poop 911 because another provider didn't communicate well. Poop 911 is responsive and very communicative. They do a great clean up and take away the waste. My dogs have never been happier!"
2 years ago
Kai D.
San Francisco, CA
"Scary and Shady ... If you cancel your service expect a nice scary threatening call I called over and over - voicemail is full. Sent repeated emails, never a response. But when I cancel my service via email because I watched the man just put the sticker on the door without even trying to clean the poop. Only then I get a scary aggressive phone ca..." Read more
2 years ago
Kai D.
San Francisco, CA
"Scary and Shady ... If you cancel your service expect a nice scary threatening call I called over and over - voicemail is full. Sent repeated emails, never a response. But when I cancel my service via email because I watched the man just put the sticker on the door without even trying to clean the poop. Only then I get a scary aggressive phone call ...yea..." Read more
2 years ago
Mai N.
Sacramento, CA
"I used Poop911 for over a year for my small backyard and 50 lb goldendoodle. Lily was always prompt every Monday with the exception of when she started coming earlier and I had to remember to unlock my gate the night before for her. This was a great service for me while I was working two jobs, pregnant, then later, taking care of my newborn. The few times I..." Read more
2 years ago
Mai N.
Sacramento, CA
"I used Poop911 for over a year for my small backyard and 50 lb goldendoodle. Lily was always prompt every Monday with the exception of when she started coming earlier and I had to remember to unlock my gate the night before for her. This was a great service for me while I was working two jobs, pregnant, then later, taking care of my newborn. The few times I..." Read more
2 years ago
Yuri B.
Miami, FL
"I was a customer with this company for over 3 years. I paid my bill via auto deduction. I never had an issue until Summer 2021. I knew the employee he had was leaving the company. However I didn't think much of it due to my great experience I have had using them I noticed in June this year that some weeks no one would come. And then one day a lady knocked o..." Read more
3 years ago
Yuri B.
Miami, FL
"I was a customer with this company for over 3 years. I paid my bill via auto deduction. I never had an issue until Summer 2021. I knew the employee he had was leaving the company. However I didn't think much of it due to my great experience I have had using them I noticed in June this year that some weeks no one would come. And then one day a lady knocked o..." Read more
3 years ago
Georgeann J.
Woodville, WI
"I had enjoyed using this service for quite a few years, however today I regret to say that the service, communications and process has failed and I will no longer be a customer. I have always been communicative with this company, for any changes in our schedules, if we had dog visitors, etc. And during the time with this company, I requested a text from th..." Read more
3 years ago
Georgeann J.
Woodville, WI
"I had enjoyed using this service for quite a few years, however today I regret to say that the service, communications and process has failed and I will no longer be a customer. I have always been communicative with this company, for any changes in our schedules, if we had dog visitors, etc. And during the time with this company, I requested a text from th..." Read more
3 years ago
Jacqui M.
Tucson, AZ
"Do not have anything to do with the business. They came out were here less than five minutes picked up rocks that made my trash can too heavy but the kicker...the bag broke and dumped poop all in my pool which circulated into my spa and he snuck out the door. We were unable to reach the office, the email is full. I have spoken to 10 different people who ha..." Read more
3 years ago
Jacqui M.
Tucson, AZ
"Do not have anything to do with the business. They came out were here less than five minutes picked up rocks that made my trash can too heavy but the kicker...the bag broke and dumped poop all in my pool which circulated into my spa and he snuck out the door. We were unable to reach the office, the email is full. I have spoken to 10 different people who ha..." Read more
3 years ago
Donald B.
Stanwood, WA
"Steve is the best. We have been using the service for years. We have two large breed dogs and a yard that requires a tractor to mow. He is great with the dogs and is really cool to chat with. Never had an issue and I'm all the way in Stanwood. The service has matured as his business grew. Communication with us is great. So in essence I don't have any issues...." Read more
3 years ago
Donald B.
Stanwood, WA
"Steve is the best. We have been using the service for years. We have two large breed dogs and a yard that requires a tractor to mow. He is great with the dogs and is really cool to chat with. Never had an issue and I'm all the way in Stanwood. The service has matured as his business grew. Communication with us is great. So in essence I don't have any issues...." Read more
3 years ago
Linda B.
Sparks, NV
"The scooper's do not show up sometimes and it's very inconvenient.
Usually when they show up the job is well done."
3 years ago
Shelley B.
United Neighborhood of Springdale, Tulsa, OK
"Booked a visit online, the day before my appointment I received a text message from Claudia to verify my 1st appointment, no one showed up, but I was "charged" at the time of the service, on the service receipt I got via email, it says my yard was serviced from 7:05am until 8:10am. I looked at my security cameras and at 7:05 someone pulled up into my..." Read more
3 years ago
Shelley B.
United Neighborhood of Springdale, Tulsa, OK
"Booked a visit online, the day before my appointment I received a text message from Claudia to verify my 1st appointment, no one showed up, but I was "charged" at the time of the service, on the service receipt I got via email, it says my yard was serviced from 7:05am until 8:10am. I looked at my security cameras and at 7:05 someone pulled up into my yard fo..." Read more
3 years ago
Belinda Z.
Quintana Roo, Mexico
"I have had POOP911 cleaning my yard since Jan 2020! I loved the service... so, why 2 stars?!?!A new franchise owner took over the Tucson location I n March of 2021. He did great for a while, then became flaky, then totally disappeared. I reached out to corporate, they we responsive at first, then evasive, then silent...5 stars for the first 2..." Read more
3 years ago
Belinda Z.
Quintana Roo, Mexico
"I have had POOP911 cleaning my yard since Jan 2020! I loved the service... so, why 2 stars?!?! A new franchise owner took over the Tucson location I n March of 2021. He did great for a while, then became flaky, then totally disappeared. I reached out to corporate, they we responsive at first, then evasive, then silent... 5 stars for the first 2 years, curr..." Read more
3 years ago
Dale W.
Citrus Heights, CA
"They were supposed to come out and pick up on a Friday. They never came and said they couldn't put again until Tuesday. When Tuesday showed up, the still
Didn't service the yard. I do not recommend them to anyone. They just give you the run around."
3 years ago
Dale W.
Citrus Heights, CA
"They were supposed to come out and pick up on a Friday. They never came and said they couldn't put again until Tuesday. When Tuesday showed up, the still Didn't service the yard. I do not recommend them to anyone. They just give you the run around."
3 years ago
Zach R.
MI, MI
"This was the worst service and customer service I have ever received. The first scheduled pickup day they left a note on my door a pickup was done and I walked through the yard to find dog poop everywhere. When I called them and told them they basically said they doubt it but ok. I told them if I am paying for a service I would like it done right and their r..." Read more
3 years ago
Zach R.
MI, MI
"This was the worst service and customer service I have ever received. The first scheduled pickup day they left a note on my door a pickup was done and I walked through the yard to find dog poop everywhere. When I called them and told them they basically said they doubt it but ok. I told them if I am paying for a service I would like it done right and their r..." Read more
3 years ago
Janet M.
Southfield, MI
"This company is incompetent and unethical. In the few weeks that we've had this service they came 2x...supposed to be a weekly service. I called the so called "local representative " and he said the person didn't come because of road construction. Huh?!! We get deliveries from Amazon every other day and they get here in spite of road construction. Th..." Read more
3 years ago
Janet M.
Southfield, MI
"This company is incompetent and unethical. In the few weeks that we've had this service they came 2x...supposed to be a weekly service. I called the so called "local representative " and he said the person didn't come because of road construction. Huh?!! We get deliveries from Amazon every other day and they get here in spite of road construction. The worst..." Read more
3 years ago
"I went to Poop 911 because another provider didn't communicate well. Poop 911 is responsive and very communicative. They do a great clean up and take away the waste. My dogs have never been happier!"
2 years ago