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POOP 911 Reviews & Testimonials

4.8 (8,545)

Yelp Reviews: 1,503


5
74%
4
3%
3
1%
2
2%
1
19%

77% of Yelp users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  1,503 reviews
  4.1/5 average rating

Stephanie T.

Stephanie T. star-alt star-alt star-alt star-alt star-alt

Sugar Land, TX

"I went to their website, created an account, entered my credit card and setup biweekly service, and selected my desired service date. All set, right? Well not really.The next day I received an email from Raymond saying he could not service me b/c my address doesn't show up on GPS (newly constructed house doesn't register on Google). Even though I'd g..." Read more

6 years ago

Me M.

Me M. star-alt star-alt star-alt star-alt star-alt

McHenry, IL

"I wish I could give them 10 stars!! They did such a good job and showed up on time. The person even got lost because I live in a new neighborhood but instead of not showing up he called me so he could take care of my yard!!!  I love this company and will tell all my friends."

6 years ago

Myriam M.

Myriam M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Mike is very reliable, always on point and does a great job. Communication is great, if ever they can't make it out, they always let me know. I've been using their services for half a year now and highly recommend them. Thank you guys!"

6 years ago

Robert H.

Robert H. star-alt star-alt star-alt star-alt star-alt

Houston, TX

"A co-worker mentioned this company when we were out to lunch and with both my wife and I sick and the poop piling up I went online and scheduled service. This is also when Sacramento got one of our rare real storms with heavy rain and high winds. While I prefer them to come on Saturday's they were only available on Wednesday so I went ahead and scheduled it...." Read more

6 years ago

laura l.

laura l. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Not reliable at all- say they are coming and then don't show up.  Also told me if there is snow on the ground that it is just a waste of their time and so since we are a waste of time, we will not be using their service again."

6 years ago

Beckie S.

Beckie S. star-alt star-alt star-alt star-alt star-alt

Gold Canyon, AZ

"Heather is fantastic! She cleans up our yard perfect every time and it's all rock so it's harder to do. She also lets me know shes on her way each time too so I can get my dogs out of her way (my choice, not hers). I highly recommend her to anyone that needs this service done."

6 years ago

Melissa R.

Melissa R. star-alt star-alt star-alt star-alt star-alt

Floral Park, Queens, NY

"Such a fantastic experience. I have a very large (150lb) Cane Corso named Stella who poops like it's her job, and I simply couldn't keep up with keeping the patio clean. I found Poop911 via internet search and requested a clean up on their website. The owner contacted me immediately after submitting the request and pleasantly explained the process; She answe..." Read more

6 years ago

Aleasha R.

Aleasha R. star-alt star-alt star-alt star-alt star-alt

Fort Worth, TX

"Outstanding Service and they do a Great Job every time!! I've been using this service for almost a year and it's worth every penny! I would highly recommend them!"

6 years ago

Chip H.

Chip H. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"My family and I recently moved and towards the end I was so tired I could not do another thing. I called the answering service at 8:30am on a Sunday morning and Charles called me with in 15 minutes. He came the next day got all the poop, sprayed rock yard, and deodorized everything. Thanks for your speedy one time service!"

6 years ago

Kim R.

Kim R. star-alt star-alt star-alt star-alt star-alt

Verona, PA

"I'm not one to write reviews often.  I understand that services sometimes disappoint.  That's life.  Regarding my experience with Poop 911 I feel the need to share my experience.   I had a regular yard "cleaner"  who would come once per week and do the do.  This past Friday I low-key spied on the "cleaner" just to see what he does when he thi..." Read more

6 years ago

Jane L.

Jane L. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Great service at Poop 911 and especially by Charles. My father is in the hospital, and I needed their backyard cleaned up within short notice before their scheduled landscaper came. All other places said they couldn't accommodate or were charging an arm & leg. From the moment I messaged Poop 911 to request a quote, I got quick, friendly service. It was s..." Read more

6 years ago

K M.

K M. star-alt star-alt star-alt star-alt star-alt

Scottsdale, AZ

"Heather.. Kyle.... You guys are just great... Thank you for your professionalism and your help..

Desi and Hannah really appreciate your service and so do we..."

6 years ago

Shalee M.

Shalee M. star-alt star-alt star-alt star-alt star-alt

Tacoma, WA

"I had to at least put 1star, but it would be zero stars.This company is a joke, just charged my card and never did the job. All I get from some guy named Steve who is the most unprofessional man I have ever talked to when it comes to a business and all he could say was I think he went to the wrong house. Well no stuff considering there is still poop in the y..." Read more

6 years ago

Rocky G.

Rocky G. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Unfortunately I half to rate this company with 1 star. I requested new service over two weeks ago and to this day no one has responded to me. Very unprofessional and seems that this company doesn't want new clients. I would recommend going else where."

6 years ago

Rocky G.

Rocky G. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Unfortunately I half to rate this company with 1 star. I requested new service over two weeks ago and to this day no one has responded to me. Very unprofessional and seems that this company doesn't want new clients. I would recommend going else where."

6 years ago

bill s. star-alt star-alt star-alt star-alt star-alt

Gilbert, AZ

"Heather is our wonderful Pooper-Scooper. She has been coming for over a year now every other Weds. and I have an acre property and 5 large dogs. Need I say more? Every other Weds. we have a yard full of poops. Sometimes, I pick them up, but not in this hot weather. She's a life saver for me. It's just one less task that I have to do. Every time she co..." Read more

6 years ago

bill s. star-alt star-alt star-alt star-alt star-alt

Gilbert, AZ

"Heather is our wonderful Pooper-Scooper. She has been coming for over a year now every other Weds. and I have an acre property and 5 large dogs. Need I say more? Every other Weds. we have a yard full of poops. Sometimes, I pick them up, but not in this hot weather. She's a life saver for me. It's just one less task that I have to do. Every time she co..." Read more

6 years ago

Audra A.

Audra A. star-alt star-alt star-alt star-alt star-alt

Tucson, AZ

"Heather is amazing! She answered the phone the first time I called, gave me a quote immediately, and was ready with her availability in my area. I told her I would go online to schedule once I knew when I would be home to introduce her to my dogs. I scheduled online and she called me within minutes AGAIN to confirm the information and let me know approximate..." Read more

6 years ago

Audra A.

Audra A. star-alt star-alt star-alt star-alt star-alt

Tucson, AZ

"Heather is amazing! She answered the phone the first time I called, gave me a quote immediately, and was ready with her availability in my area. I told her I would go online to schedule once I knew when I would be home to introduce her to my dogs. I scheduled online and she called me within minutes AGAIN to confirm the information and let me know approximate..." Read more

6 years ago

Susie S. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"I would give them zero stars if I could. For the last two months, they never showed up, kept billing me for the service. I complained, they said someone would come to check it out and no one ever showed. Owner just called, said, sorry, I don't know why but you're not showing up on the schedule. They said they are refunding the last two visits and returning..." Read more

6 years ago

Susie S. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"I would give them zero stars if I could. For the last two months, they never showed up, kept billing me for the service. I complained, they said someone would come to check it out and no one ever showed. Owner just called, said, sorry, I don't know why but you're not showing up on the schedule. They said they are refunding the last two visits and returning..." Read more

6 years ago

Breeza A.

Breeza A. star-alt star-alt star-alt star-alt star-alt

Keller, TX

"Great job, picked up all the poop and were really efficient. Will be using twice a month."

6 years ago

Breeza A.

Breeza A. star-alt star-alt star-alt star-alt star-alt

Keller, TX

"Great job, picked up all the poop and were really efficient. Will be using twice a month."

6 years ago

Michelle P.

Michelle P. star-alt star-alt star-alt star-alt star-alt

Oklahoma City, OK

"We have been using OKC Poop 911 for 3 years after a visitor to our house said snarkily "you can't even use your yard because of the dog poop." Since then, they have come every week and do a great job picking up from our large (1 acre) yard for 2 dogs. We enjoy our yard so much more now and I think their service is worth the time saved and the..." Read more

6 years ago

Michelle P.

Michelle P. star-alt star-alt star-alt star-alt star-alt

Oklahoma City, OK

"We have been using OKC Poop 911 for 3 years after a visitor to our house said snarkily "you can't even use your yard because of the dog poop." Since then, they have come every week and do a great job picking up from our large (1 acre) yard for 2 dogs. We enjoy our yard so much more now and I think their service is worth the time saved and the money spent...." Read more

6 years ago