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POOP 911 Reviews & Testimonials

4.8 (8,545)

Yelp Reviews: 1,503


5
74%
4
3%
3
1%
2
2%
1
19%

77% of Yelp users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  1,503 reviews
  4.1/5 average rating

Nessa S.

Nessa S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."

9 years ago

Nessa S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."

9 years ago

Elaine D.

Elaine D. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I've been using poop911 for 4 years and they have NEVER left my gate open. With 2 greyhounds, this is my primary concern. And not once have they dropped the ball. Every week for 4 years. My lawn guys however....  Thank you poop911 for putting my dogs' safety first."

9 years ago

Elaine D.

Elaine D. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I've been using poop911 for 4 years and they have NEVER left my gate open. With 2 greyhounds, this is my primary concern. And not once have they dropped the ball. Every week for 4 years. My lawn guys however.... Thank you poop911 for putting my dogs' safety first."

9 years ago

Jenny G.

Jenny G. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"SO SO SO glad i found this place!! been using for a month so far and UBER happy.

i have a huge yard and they clean it very well.  They don't even mind if my Boxers are out in the yard i caught the lady throwing the tennis ball for them.  So i right away liked them.  You can tell there dog people.."

9 years ago

Jenny G.

Jenny G. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"SO SO SO glad i found this place!! been using for a month so far and UBER happy. i have a huge yard and they clean it very well. They don't even mind if my Boxers are out in the yard i caught the lady throwing the tennis ball for them. So i right away liked them. You can tell there dog people.."

9 years ago

Elizabeth B.

Elizabeth B. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Made appointment online Thursday they can't get her until Monday...not really 911 right?I give him my cc on Friday and stayed home all day Monday.He finally calls me back at 3pm after I left messages asking where they are.......Oh my truck JUST now broke down.NOPE, I do not want these people on my property. Unprofessional and..." Read more

10 years ago

Tisha L.

Tisha L. star-alt star-alt star-alt star-alt star-alt

Johnson City, TN

"I was super excited that I could schedule online and not have to talk to anyone (I HATE talking on the phone).  They came, rang the bell, said hello and went out back.  A bit later my husband came home and I asked if the guy was still out there.  He said no so I went and looked...  They did NOTHING.  I could see poop still from my door.  Clearly they..." Read more

10 years ago

Tisha L.

Tisha L. star-alt star-alt star-alt star-alt star-alt

Johnson City, TN

"I was super excited that I could schedule online and not have to talk to anyone (I HATE talking on the phone). They came, rang the bell, said hello and went out back. A bit later my husband came home and I asked if the guy was still out there. He said no so I went and looked... They did NOTHING. I could see poop still from my door. Clearly they didn'..." Read more

10 years ago

Elizabeth B.

Elizabeth B. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Made appointment online Thursday they can't get her until Monday...not really 911 right? I give him my cc on Friday and stayed home all day Monday. He finally calls me back at 3pm after I left messages asking where they are....... Oh my truck JUST now broke down. NOPE, I do not want these people on my property. Unprofessional and rude."

10 years ago

Joel M.

Joel M. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"WOW. Had Poop 911 for about 8 weeks. Some weeks they didnt clean, others they wouldnt complete the job. Left poop in a bag in my driveway 10 feet from my dumpster. You call the manager and he argues with you. Finally after several weeks of nothing being done. I called to cancel. The manager stated "you have been up my butt!" Well sir. Thank you for t..." Read more

10 years ago

Joel M. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"WOW. Had Poop 911 for about 8 weeks. Some weeks they didnt clean, others they wouldnt complete the job. Left poop in a bag in my driveway 10 feet from my dumpster. You call the manager and he argues with you. Finally after several weeks of nothing being done. I called to cancel. The manager stated "you have been up my butt!" Well sir. Thank you for that. If..." Read more

10 years ago

Kelsey R.

Kelsey R. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more

10 years ago

Kelsey R.

Kelsey R. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more

10 years ago

Kelsey R.

Kelsey R. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more

10 years ago

Nancy A.

Nancy A. star-alt star-alt star-alt star-alt star-alt

Barrington, IL

"Here is the email I sent the corporate office after dealing with one of the rudest people I've come across.                I had requested an initial pick up to be done.  I've never used a service like this before, however, it had been a long winter and I have three dogs so I knew I would probably need some help.  I had asked that they only service the f..." Read more

10 years ago

Nathan P.

Nathan P. star-alt star-alt star-alt star-alt star-alt

Cortland, IL

"Scheduled them to come out on 3/16, not only did they no show, they did not reschedule.  Since we did not want to deal with inconsistent service we called on 3/18 to definitively canceled service.  That call, as with all our calls to them, was left to a voice mail as we cannot get a live person on the phone. They then came out yesterday unscheduled,..." Read more

10 years ago

Nathan P. star-alt star-alt star-alt star-alt star-alt

Cortland, IL

"Scheduled them to come out on 3/16, not only did they no show, they did not reschedule. Since we did not want to deal with inconsistent service we called on 3/18 to definitively canceled service. That call, as with all our calls to them, was left to a voice mail as we cannot get a live person on the phone. They then came out yesterday unscheduled, spent..." Read more

10 years ago

Matthew W.

Matthew W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Called on Friday, they told me that they would be out on Monday.  Never showed, said that they couldn't make it "due to unforeseen circumstances".  Said they would come next Saturday.  I explained that we had people coming out on Monday to work in the yard, so it absolutely needed to be done by Saturday.  It's Sunday now, no one has come out, so it l..." Read more

10 years ago

Leslie M.

Leslie M. star-alt star-alt star-alt star-alt star-alt

Hollywood, FL

"Stay away from Fort Lauderdale poop 911!!!! Poor customer service!! I had to have them come out three times to come clean up my yard that should've been done right the first time. Even the third time they still missed areas. When I sent the owner a picture of one of the areas his employee missed, he was rude with his response! Do yourself a favor and go else..." Read more

10 years ago

Samantha H. star-alt star-alt star-alt star-alt star-alt

Greer, SC

"OH MY GOSH I love this service! I never even thought about hiring a pooper scooper, but it's worth every penny!"

10 years ago

ToNio S.

ToNio S. star-alt star-alt star-alt star-alt star-alt

Roseville, CA

"If i could give this company a zero stars i would. I hired them to come do service for my 2 dogs. They showed for the first visit. And then after that i never have seen the guy again. My dogs poop piled up badly and im fighting a dispute to getting my money back. That same money they keep charging me weekly and they dont show up. Ive called them several time..." Read more

10 years ago

Christel N.

Christel N. star-alt star-alt star-alt star-alt star-alt

Kingwood, TX

"Amazing, on time, courteous and very well priced service! The owner himself came out and helped in a pinch for a friends "showing" for her home sale. I would 100% recommend this company to anyone looking for home or business services!"

10 years ago

Michael P.

Michael P. star-alt star-alt star-alt star-alt star-alt

Phoenix, AZ

"Great service. Scott (the owner) is a pleasure to work with. He is very professional and personable. He is always on time, and has great communication. Must give Poop911 a try."

10 years ago

Cindy D. star-alt star-alt star-alt star-alt star-alt

Peoria, AZ

"I am coming up on a year with Scott and Poop 911 and can't say enough about them! My weekly services occurs without fail and love not having to worry about unsightly or smelly messes on my xeroscaped yard. My 3 puppers are very happy as well! Everything is automatic that I almost feel bad that I don't think I've actually seen Scott but once or twice! Amazing..." Read more

10 years ago