Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,100)

Reviews: 7,100


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

Lisa L star-alt star-alt star-alt star-alt star-alt

"Worse Customer Service I have ever experienced. My issue has been ongoing since day one and I've been directed to use my warranty which I pay £55 a month for. I took the car to the garage and had to pay £70 for diagnostics as the claim hadn't gone through I'm now having to chase to claim the £70, Hippo have been no help what so ever. They'll respond to this..." Read more

4 months ago

Gaz star-alt star-alt star-alt star-alt star-alt

"As much as reviews are written by customers and seen responses from the company to those reviews, they are all formalities, just to show actions are being taken but they never are. The sales executive ( not to mention names to shame him) took the deposit so quick, and was co-operative to the point until he got the deposit. when i cancelled the viewing due..." Read more

4 months ago

John star-alt star-alt star-alt star-alt star-alt

"A very helpful speedy service"

5 months ago

Alison Crane star-alt star-alt star-alt star-alt star-alt

"Awful experience with hippo leasing . Great experience from leasing sales team . Then the car broke down twice in the first 6 months . 1. Car had outstanding recalls to Audi I wasn’t informed of when handed over to me . Car broke down at edge of road 3 months into agreement , had to use my insurance Rac recovery . 2. Clutch failed within the 6 months, r..." Read more

5 months ago

R McL star-alt star-alt star-alt star-alt star-alt

"Good experience leasing a car via Hippo. Did find the salespeople a bit painful to deal with (were trying to compete with each other for the commission) - and none of them matched the price that was available on the Hippo website. But aside from aggressive sales tactics - cannot really fault the overall leasing process from start to finish - and the car (i..." Read more

5 months ago

GERARD PRICOP star-alt star-alt star-alt star-alt star-alt

"Poor customer service, not responding to simple questions."

5 months ago

Iain Cummings star-alt star-alt star-alt star-alt star-alt

"Made sure the car was 100% before making it available for collection leaving me to just enjoy driving it!"

5 months ago

Louise Morgon star-alt star-alt star-alt star-alt star-alt

"Ryan was amazing! Went above and beyond. Always had time to explain everything to me! Andy the delivery driver was also amazing. Very polite. This is my second car through Hippo and I would not go anywhere else. Thank you"

5 months ago

Henry Atwine star-alt star-alt star-alt star-alt star-alt

"Support was great"

5 months ago

Lucy Edwards star-alt star-alt star-alt star-alt star-alt

"Done a fantastic job from start to finish when I collected car 16/12/23 staff are very welcoming polite helpful & toilets I was gob smacked at Blackburn hippo dealer ship they are lovely wish I had a bathroom like that 🥰"

5 months ago

Matthew Bates star-alt star-alt star-alt star-alt star-alt

"Decent service. Hard to get through on the phone but other than that very good."

5 months ago

Mr Zafar star-alt star-alt star-alt star-alt star-alt

"Very unprofessional and unethical . They have wasted 2 months of my time . Will make sure my family do not do any business with them . Worst car buying joinery which thankfully ended with no car."

5 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"Hippo customer service is spot on until you pay your deposit and then it goes down hill from there.All my questions have finally been answered but only after sending reminders.Still waiting for my used car to be delivered despite the website stating 10 working days my delivery is 14 days.Not seen the car as yet so can't comment on that."

5 months ago

Andy Keir star-alt star-alt star-alt star-alt star-alt

"Jordan & Kayleigh was both absolutely amazing and excellent to talk to and really helpful I would highly recommend and definitely use again thank you"

5 months ago

Victoria star-alt star-alt star-alt star-alt star-alt

"Very good contact throughout process with one human (Joe) to deal with queries"

5 months ago

Mark star-alt star-alt star-alt star-alt star-alt

"Had the pleasure of dealing with Scott. Couldn't have done more to make my experience easy. Car was delivered on time and everything was smooth. Cannot recommend Hippo enough."

5 months ago

Mike Ryan star-alt star-alt star-alt star-alt star-alt

"Came to collect and car not ready. Staff member was helpful but lack of communication ahead of delay would have saved me a drive to Blackburn."

5 months ago

Sharmon Phillips star-alt star-alt star-alt star-alt star-alt

"Amazing team especially Louis so very helpful patient and guided me through the whole leasing process to the conclusion of my car delivery tomoro... thankyou everyone!"

5 months ago

Chris star-alt star-alt star-alt star-alt star-alt

"Highly recommend Hippo Leasing - every member of staff I've engaged with has been super-helpful and super-friendly. No pressure or hassle at any point, everyone just wants to help. Smooth process with no hitches. Big shout out to Lloyd Alexander who was especially brilliant throughout. Give Hippo Leasing a try !"

5 months ago

customer star-alt star-alt star-alt star-alt star-alt

"So far, so good. I have never leased before so I have been guided by a very good team who have taken me through each stage step by step. I have to say, a special mention to Josh Edwards, who has been there every step of the way. If I've had some moments where I haven't been sure, especially over my insurance company, he's been able to sort the issue or give..." Read more

5 months ago

Sharon Touzni star-alt star-alt star-alt star-alt star-alt

"Very efficient and fantastic customer service I would truly recommend them."

5 months ago

Stephen Mckee star-alt star-alt star-alt star-alt star-alt

"Top class from beginning to end,,cannot fault them one bit,,class"

5 months ago

Warren Forbes star-alt star-alt star-alt star-alt star-alt

"Quick customer service. Friendly staff and very professional. My deal was done within a few days and I was very satisfied"

5 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"I’ve still no car even thou I was told it was ready signed up nearly 2 weeks ago still not even had an estimated delivery date all I’ve been told is once it’s here we will let u know but you was quick enough to take the pissing admin fee pissed of"

5 months ago

Richard star-alt star-alt star-alt star-alt star-alt

"Very quick and simple. I sent them a better price from elsewhere and they beat it. Quick to responding and helpful with the correct information. No hidden cost like some others. Can be a bit sales oriented with the extras like maintenance packages etc. but willing to back off if told."

5 months ago