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Hippo Prestige Reviews & Testimonials

4.5 (7,503)

Reviews: 7,503


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

Tola star-alt star-alt star-alt star-alt star-alt

"Communication is bad no one read their emails nor response was received still awaits vehicle a month after making payment l regret the day l got a call from ur representative letters sent to wrong address, neighbours known my plans for a car cos letter was opened, up till now email sent with wrong address on it"

a year ago

Esther Bin-Turay star-alt star-alt star-alt star-alt star-alt

"Hippo motor I bought a car from this company in October a Nissan juke tekna cvt I was promised a 172 check on the car I never saw the pictures because I was told by Thomas the account manager that was chasing and requesting for documents to collect money from Zopa the finance company, that the car was in the workshop and didn’t have photos but he sent me spe..." Read more

a year ago

Miss Dexter star-alt star-alt star-alt star-alt star-alt

"Excellent service so far."

a year ago

Francesca star-alt star-alt star-alt star-alt star-alt

"I was completely mislead, I was told the delivery would be free, I was told they would arrange the delivery and that there was a garunteed price for my car. I was told they would handle the finance left on my car and that I was put on an urgent list to move it forward. In the end I asked as a gesture of good will if they could cover the delivery cost and the..." Read more

a year ago

David star-alt star-alt star-alt star-alt star-alt

"Customer service still review to assist. They either ignore you are says it’s not then and pass you on to someone else. Pre purchase they can’t do enough. After sales awful ."

a year ago

Lars Toth star-alt star-alt star-alt star-alt star-alt

"Our contact/sales person Elliott in Hippo. He was extraordinarily helpful , far beyond the 'call of duty'."

a year ago

anita Bear star-alt star-alt star-alt star-alt star-alt

"great and fast service 10/10"

a year ago

David star-alt star-alt star-alt star-alt star-alt

"Communication and customer service after the sale is Zero. Do not use these people. They will pester you to death while you are looking to buy but completely ignore you after. And note they won’t respond to any poor review as they know they are hopeless"

a year ago

Esther Bin-Turay star-alt star-alt star-alt star-alt star-alt

"Hippo motors I recently took a Hp car from hippo a Nissan juke 2017 and was delivered on the 26th which I paid £198 for delivery , I was totally disappointed when I saw the car scratches inside and outside of the car , torn and chopped at the back of the seat rusty windscreen wiper , short dated mot not the right dates given to me before purchase , key..." Read more

a year ago

Lee Crockett star-alt star-alt star-alt star-alt star-alt

"Ordered a car 2 weeks ago stoop no idea when it’s coming"

a year ago

Brian Mckeeve star-alt star-alt star-alt star-alt star-alt

"From the beginning my account manager Josh was the best. He was patient with me (I had a car to sell first) and explained everything that I wanted. It wasn't mechanical scripted nonsense like others. Finance was arranged and all 'paperwork' was electronic. Delivery or collection was the choice. Time was taken to prepare the car and issue a new mot. I chose t..." Read more

a year ago

Paul star-alt star-alt star-alt star-alt star-alt

"Picked up the car and engine light came on. Car was driven off and light turned off but came back on when driving home. Asked for when the car was last serviced and no information given, they’d look in to it but no one contacted with any information. No service book or printout given despite asking for it. Handover of car took far too long and it was obvious..." Read more

a year ago

Stephen Jarrett star-alt star-alt star-alt star-alt star-alt

"Got a 2 year old car today steering is pointing to the right and the sat nav screen is broken and the carpet is threadbare under drivers foot on floor !!! No attempt to fix any of these faults"

a year ago

Martin Brady star-alt star-alt star-alt star-alt star-alt

"It was quick and efficient made me feel good will recommend you ."

a year ago

Thomas Gordon Moss star-alt star-alt star-alt star-alt star-alt

"Zak. Excellent service. Well informed at all stages of the deal"

a year ago

Scarleth Jhasmin Chavez Mendez star-alt star-alt star-alt star-alt star-alt

"Remi, the account manager, did an outstanding job in the initial process. However, when I had already signed the leasing agreement and was time to pick up my car, everything failed. Let me highlight what went wrong: 1. They said they could deliver the car to my address and later said I had to pick it up. 2. When I went to Blackburn to pick it up, they sai..." Read more

a year ago

Madi star-alt star-alt star-alt star-alt star-alt

"I was looking for a used car but Hippo leasing has offered me a brand new car on lease with less 25% monthly payment..The account manger Kashif Ali has done an excellent job in finding the funder even though I had dent on my credit score. Im very impressed at their service and highly recommend Hippo leasing."

a year ago

Kirsten Maclean star-alt star-alt star-alt star-alt star-alt

"Fantastic service"

a year ago

wayne smith star-alt star-alt star-alt star-alt star-alt

"Two weeks ago I signed the documentation for the finance. Every time I’ve called, I’ve been promised a call back and not once have you returned my call. When I have spoke with customer services, I’m told there is no V5 for the car, and the latest that they are waiting for the car to be retrieved out of storage. At this stage I am paying for a car I’ve not..." Read more

a year ago

David star-alt star-alt star-alt star-alt star-alt

"Sadly the good review didn’t last. The air con doesn’t work and they refuse to help. Been 6 weeks now so have to get fixed myself and take them to court for the money. Dozens of emails when selling you the car, once bought they ignore you."

a year ago

Jerry

Jerry star-alt star-alt star-alt star-alt star-alt

"Very helpful and good communication "

a year ago

Graham Mortimer star-alt star-alt star-alt star-alt star-alt

"I thought the sales people I dealt with were very good, but oh the paperwork. Will use them again"

a year ago

Neil Goodaire star-alt star-alt star-alt star-alt star-alt

"Good friendly service."

a year ago

Ken star-alt star-alt star-alt star-alt star-alt

"There was an issue with delivery of the vehicle, due to lack of communication between departments. This was resolved very quickly. Thank you"

a year ago

Robert Bacon star-alt star-alt star-alt star-alt star-alt

"Very prompt to contact me, clear information delivered professionally. Engaging conversation and helpful to the extreme"

a year ago