Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,100)

Reviews: 7,100


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

Annette Warner star-alt star-alt star-alt star-alt star-alt

"Also the salesman was fine. I received multiple phone calls daily until payment for the car was made. Then try and get anyone on the phone at all was all but impossible. The worst customer service ever. The hand over was a disgrace. No showing of how to use controls etc because of ‘Covid’ They weren’t worried about Covid at all when doing a test drive...." Read more

3 years ago

Jason Kelly star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish. Very happy with the vehicle"

3 years ago

Jason Kelly star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish. Very happy with the vehicle"

3 years ago

Scott star-alt star-alt star-alt star-alt star-alt

"So this is the second time I have engaged with Hippo to sort out my lease. The first time was a breeze and the car arrived on time and as ordered. The second time Gareth from Hippo's renewal team contacted me with a quote on a similar car, however, as families grow, we decided to get something bigger. Gareth was very knowledgeable about the car range, and..." Read more

3 years ago

Dominic Carroll star-alt star-alt star-alt star-alt star-alt

"Timely delivery, car in great shape. Really good service. Delivery driver was Mark Cottam. Excellent and really impressed."

3 years ago

Claire Picton star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from Will. Professional and quick communications at all stages from Brittany as well."

3 years ago

Emma Whitmore star-alt star-alt star-alt star-alt star-alt

"The initial service received was great. However once the car was delivered I took pictures and reported mechanical issues within the cooling off period. I had to chase for a response. I was finally told I could swap the car for an alternative vehicle. Since then I have sent numerous emails and made many phone calls but no one has got back to me or provide..." Read more

3 years ago

Ms gregory star-alt star-alt star-alt star-alt star-alt

"On point...good customer service,informative,clear and patient to achieve goal...👍"

3 years ago

ADF star-alt star-alt star-alt star-alt star-alt

"Very Professional Company.. well organised I have no complaints.. definitely would recommend"

3 years ago

Christopher Kennedy star-alt star-alt star-alt star-alt star-alt

"Great service and well looked after throughout the full lease process Cannot recommend hippo enough for all there help"

3 years ago

Victim of hippoleasing star-alt star-alt star-alt star-alt star-alt

"WARNING ⚠️ DO NOT USE THIS COMPANY! I gave this company a BMW and they gave me a Vauxhall Astra and it lasted 6 days and died. They offered me bus fare after 12 hours of non stop ringing them for a courtesy car while the car was towed to a garage. The diagnostic report for the Astra they gave me was that the car had been in a car crash and was a right off. E..." Read more

3 years ago

samantha stork star-alt star-alt star-alt star-alt star-alt

"I am leaving this review for the handover of the vehicle not any other part of the process. Mark cottam delivered my car and was fantastic and helpful."

3 years ago

Stanley Bullman star-alt star-alt star-alt star-alt star-alt

"Am coming to the end of a car purchase, and so far have haven't had any problems with the way it has been handled. Mike made me feel easy when talking on the phone, always listening to what I had to say. Sarah was very efficient in providing all the documents etc. No pressure and easy to talk to in messages. When the deal is finally done, let's hope everyone..." Read more

3 years ago

Michelle Glover star-alt star-alt star-alt star-alt star-alt

"This is my first time Leasing/getting finance for a car so I was rather nervous to undergo the application. Also with working long days and hours it's hard to organise time to call them and they were so helpful to do most of it via email and then finalised it by a phone call. Micheal Concannon was great to get all the application sorted and spent lots of t..." Read more

3 years ago

T.Elliott star-alt star-alt star-alt star-alt star-alt

"I met Jodie Court for my hand over and had an excellent experience. She told me everything I would need to know and how the appointment would go, allowed me to check over the vehicle to see if I had any issues before I drove away (I didn’t it was perfect) explained about documentation she would be leaving me with for the car and everything I needed to know...." Read more

3 years ago

Elisha 'naomi' Bytheway star-alt star-alt star-alt star-alt star-alt

"Elisia was a great help at finding me the car I wanted made everything easy an quick! Sarah was great at getting all my documents done quickly!"

3 years ago

Michelle Headford-Sadler star-alt star-alt star-alt star-alt star-alt

"I was so nervous about leasing a car as the first time I did was not great even though I did get my car. Rebecca Bugler made me feel so relaxed and was very helpful I am now looking forward to picking my new car up."

3 years ago

Gemma star-alt star-alt star-alt star-alt star-alt

"There is so much to say in regards to this appalling customer service received by a business that appears to be run by 20-year-old delinquents but in the interest of wanting to give people reading this review a short synopsis I'll keep to the main facts: 1. The car that was delivered to me was not the car I ordered. 2. The delivery driver stunk of smoke and..." Read more

3 years ago

Franklin egodo star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service provided"

3 years ago

Jeffrey Hawn star-alt star-alt star-alt star-alt star-alt

"I had a challenging situation being from overseas, but Hippo turned out to be a excellent company they found a leasing package that was right for me and helped me through each step of the process. There sales rep Adam was extremely responsive and available. I have to say I am hugely satisfied."

3 years ago

Christopher Webster star-alt star-alt star-alt star-alt star-alt

"The whole process from start to finish was simple easy and managed effectively. There was nothing the team couldn’t do! Regularly contact and support throughout. Special mention to Andrew who was brilliant an absolute asset to the company. Thanks Andrew 100% first class service."

3 years ago

Harry star-alt star-alt star-alt star-alt star-alt

"I did order Audi Q3 and after waiting 12 weeks of my order I did receive Audi Q3 manuals and their response is so poor. They are not willing to resolve the situation."

3 years ago

Emma C star-alt star-alt star-alt star-alt star-alt

"I was looking to lease a car and found a great deal. Made an enquiry but no call back for a few days. I called to chase this up, the account manager advised the deal was no longer available and emailed me other existing offers which were different to the ones he mentioned on the phone. He told me he'd call back next day but again no phone call. Received a ge..." Read more

3 years ago

Mr M star-alt star-alt star-alt star-alt star-alt

"Great service and fast turnaround!"

3 years ago

Farhan Sheikh star-alt star-alt star-alt star-alt star-alt

"This was the first time buying a car. I found the process really easy, Jack made it a smooth transition was efficient with answering my questions and made the experience really easy. Brittany was also great with dealing with the admin side of things. From point to A to B she kept me in the loop and advised me on the steps I needed to get my car as quickly as..." Read more

3 years ago