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Hippo Prestige Reviews & Testimonials

4.5 (7,503)

Reviews: 7,503


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

M. star-alt star-alt star-alt star-alt star-alt

"Customer service was subpar. Sales person was very helpful and answered all questions I had. They refused to price match competing companies which was a disappointment. Once I had payed the processing fee I was dealing with a staff member within the admin team who was very unhelpful and very blunt at times. They gave little information on anything and was un..." Read more

10 months ago

Paul star-alt star-alt star-alt star-alt star-alt

"At the beginning it was 5stars. Loads of communication and phone calls to get the paperwork signed and get your money. As soon as all that is doing, no communication and when you do get through the staff sound more hassled than you. I wonder if the owner knows what is going on? I want my car."

10 months ago

Patsie Turley star-alt star-alt star-alt star-alt star-alt

"I have had an excellent service from the sales department but actually getting my vehicle is proving difficult no one is getting in touch with the delivery date and I keep having to chase the sales department and its not their job to keep chasing the admin team but they are the only ones that answer my questions admin team not good"

10 months ago

William Smalley star-alt star-alt star-alt star-alt star-alt

"Just professional from start to finish. No hassle."

10 months ago

Andy star-alt star-alt star-alt star-alt star-alt

"Great from start to finish "

10 months ago

Craig star-alt star-alt star-alt star-alt star-alt

"We’re we’re looking for new car. We were so lucky as we got Sam Patel to help with every aspect of it. Even with delivery of new car & pick up of old car. Helped us with absolutely everything. He Found us an amazing car & deal. Also got us an amazing price for trading our old car in. Sam I hope you see this as you went Above & beyond for us. Thanks so much �..." Read more

10 months ago

Paul star-alt star-alt star-alt star-alt star-alt

"Why is it taking so long to organise my car. I've been told there us a slight delay as when youwent to collect the car there was no V5. I was told that you'd organise a V62. When I rang this morning I was informed that my car was going to be picked up next Tuesday. I explained that when I ordered the car I would have to use my wifes car and that she was bac..." Read more

10 months ago

Natalie star-alt star-alt star-alt star-alt star-alt

"the people i dealt with were lovely, efficient and flexible. i gabe an isuse with my car and within minutes, they are on the ball to sort it."

10 months ago

Chris star-alt star-alt star-alt star-alt star-alt

"Had to wait an extra week for my car but was kept up to date, and although I arrived early the staff at Hippo were very accommodating and I was on my way in less than half an hour. Am delighted with the Citroen C4, which is a very good car and just what I was looking for. Thank you Hippo"

10 months ago

SWim star-alt star-alt star-alt star-alt star-alt

"From start to almost finish with just delivery to go, Hippo has been extremely professional through the process. Starting with James, my Account Manager, to Holly, who helped with each stage of documentation. Within 2 days of requesting a call back, both James and Holly have been in continuous communication, found the right car for me and informed myself of..." Read more

10 months ago

Leon Bowater star-alt star-alt star-alt star-alt star-alt

"Quick and efficient."

10 months ago

Elizabeth Pickstock star-alt star-alt star-alt star-alt star-alt

"Very professional, kept me informed on the progress of the car coming in, when I visited the showroom I was pleasantly surprised, the staff were friendly all very smart, it made me feel like I wanted a job working with you!! Keep it up and thank you"

10 months ago

Garry O'Brien star-alt star-alt star-alt star-alt star-alt

"After spending over an hour researching a deal involving two phone calls, I was informed that the deal was not available and the quote was nearly double . Not impressed. Sort out your adverts"

a year ago

Andrea Bickerton star-alt star-alt star-alt star-alt star-alt

"Friendly knowledgeable staff and good communication. Competitive rates also and flexible options"

a year ago

Ian Cranston star-alt star-alt star-alt star-alt star-alt

"Crystal has been so helpful and efficient"

a year ago

Angela star-alt star-alt star-alt star-alt star-alt

"The Account Msnager was professional and efficient. He kept in touch regularly and was happy to explain the process"

a year ago

Steve Griffiths star-alt star-alt star-alt star-alt star-alt

"pretty good to work with, would use again"

a year ago

colin mclatchie star-alt star-alt star-alt star-alt star-alt

"Fantastic service from everyone involved. Seamless from point of contact to car collection."

a year ago

Shaun star-alt star-alt star-alt star-alt star-alt

"Fast and reliable. Followed through with what they said."

a year ago

Paul Hutchison star-alt star-alt star-alt star-alt star-alt

"Fast,Reliable and always there to help as often as you need them"

a year ago

Ashley Cross star-alt star-alt star-alt star-alt star-alt

"Great friendly staff nice smooth process would highly recommend"

a year ago

Holly star-alt star-alt star-alt star-alt star-alt

"I did get a car and was the best finance deal available. However, the car was reported as having no issues but the car came with a suspension problem and a scratch on the windscreen and Hippo have not fixed the issues and I had to pay my local garage to fix them instead."

a year ago

Andrew Williams star-alt star-alt star-alt star-alt star-alt

"Very helpful and polite very knowledgeable about the process"

a year ago

Grandma sue star-alt star-alt star-alt star-alt star-alt

"I have felt very pressurised into buying a car I had 36 emails and 18 phone calls and was told the finance had gone through and it can’t be cancelled just like that so I have a car coming I haven’t seen and I’m not sure if I really want it"

a year ago

Lisa L star-alt star-alt star-alt star-alt star-alt

"Worse Customer Service I have ever experienced. My issue has been ongoing since day one and I've been directed to use my warranty which I pay £55 a month for. I took the car to the garage and had to pay £70 for diagnostics as the claim hadn't gone through I'm now having to chase to claim the £70, Hippo have been no help what so ever. They'll respond to this..." Read more

a year ago