Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,100)

Reviews: 7,100


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

Elizabeth Todd star-alt star-alt star-alt star-alt star-alt

"I am very cross as my car was delivered without a spare key. I've just bought a BMW 2 series coupe and a spare will cost £300. I wasn't told there was no spare and the customer service has told me that I get min 1 key. Well of course or i wouldn't have been able to start the car in delivery! Your after sales is disappointing It's like now you have the mo..." Read more

3 years ago

Ms Karen Flannery star-alt star-alt star-alt star-alt star-alt

"Initially let down by first sales representative after paying a deposit and the car I chose was not available. However, I was given a new sales rep who was excellent and ensured I had a car within a week. Delivered on time by a friendly driver. Excellent value for money and customer service. Highly recommend."

3 years ago

Oka Kwami star-alt star-alt star-alt star-alt star-alt

"Hippo motor group is amazing I am telling you. My account manager Will was amazing he sorted out the best deal for me with my current credit score not being that good and we managed to secure a fantastic deal. Anyone reading I promise you hippo motor group is the best company you could go to."

3 years ago

Michelle star-alt star-alt star-alt star-alt star-alt

"Akeem was extremely helpful, any questions he answered promptly ! Couldn’t ask for anyone better! Looking forward to my new car coming on Thursday. Had a car from hippo in the past never feel ripped off ! Thanks guys!"

3 years ago

cam mollins star-alt star-alt star-alt star-alt star-alt

"First time using Hippo; Amazing customer service and the car is immaculate. Big thank you to the best salesman at hippo Callum who I would highly recommend made me feel at ease and answered every question I had."

3 years ago

ITS ME.MALCDELIVERIES star-alt star-alt star-alt star-alt star-alt

"Very helpful with what vehicle I was after took a little time put thats the way it goes"

3 years ago

Gillian star-alt star-alt star-alt star-alt star-alt

"This was the first time I have used Hippo and it won’t be the last. From Jonny the salesman who made sure the car was exactly what I wanted, Libby who efficiently dealt with all my queries and Jodie who competed the hand over, the team made buying a car so easy. A great dealership with no pressure and a really friendly efficient service."

3 years ago

Lyn Reynolds star-alt star-alt star-alt star-alt star-alt

"Thankyou Ethan and Sarah for everything you have done for me,so fast on getting the car, would highly recommend them to anyone Thank you once again for everything"

3 years ago

Peter Syngajewski star-alt star-alt star-alt star-alt star-alt

"Daniel liggins was fantastic for me from start to finish also Rebecca bugler from getting my documents sorted and hippo are a pleasure to deal with would recommend"

3 years ago

steve trotter star-alt star-alt star-alt star-alt star-alt

"Fantastic service and company. Friendly and easy to deal with from start to finish and great range of vehicles. Had 3 from them and highly recommend that anyone give them a try."

3 years ago

Jennifer Sergeant star-alt star-alt star-alt star-alt star-alt

"Very easy to apply for finance and the process is very straight forward. The staff are very friendly and nothing is too much hassle for them. They are very quick with there response when you have a question or an issue."

3 years ago

Roberta brewer star-alt star-alt star-alt star-alt star-alt

"First time using Hippo, would definitely recommend. 10/10 customer service and my car is beautiful. Big thank you to Ray who got me an excellent car and always answered my requests promptly."

3 years ago

Andrew Radford star-alt star-alt star-alt star-alt star-alt

"Great service and very happy overall. I was kept in the loop the whole time and the service was swift and efficient. Ron the delivery driver was great. I was disappointed not to have the holding fee refunded as I bought the car within a few minutes"

3 years ago

Anita Reynolds star-alt star-alt star-alt star-alt star-alt

"Can’t get hold of anyone ! Waiting and waiting for delivery date !"

3 years ago

jerry star-alt star-alt star-alt star-alt star-alt

"I was worried at first after reading some negative review but I am happy I started my car journey with Hippo. Superb customer service really on the ball. I felt totally supported through the process and ended up with an affordable car that I am delighted with. I was disappointed I was unable to get a new Mercedes due to my low credit but leona Hawksworth wor..." Read more

3 years ago

Mark B star-alt star-alt star-alt star-alt star-alt

"Very professional service, My new car is fantastic. I will definitely recommend."

3 years ago

Christo Walker star-alt star-alt star-alt star-alt star-alt

"Great company to deal with, highly recommended!"

3 years ago

Michael star-alt star-alt star-alt star-alt star-alt

"After having 2 vehicles with Hippo previously, I went into this new purchase with confidence in the company. Coming out of this experience, my confidence has been shattered. Firstly, having been delivered a vehicle with a fault (timing chain) for Hippo to not accept the opinion of a car manufacturer was strange. Nevertheless, after being asked to take it to..." Read more

3 years ago

Jon Smedley star-alt star-alt star-alt star-alt star-alt

"Our first time leasing, an excellent service from start to finish , Robert our first contact so helpful and understanding, followed by Mark again very helpful. We now have a wondful car , a big thankyou to their team , all very straight forward and quick. Would definitely recommend them."

3 years ago

JOHN UNDERWOOD star-alt star-alt star-alt star-alt star-alt

"Having used Hippo before I contacted them again to up date my car. Everything was arranged for me after I supplied information that they required and my new car is being delivered on Tuesday. The girls in the Admin Office were most friendly and helpful as well as sale man Richard. I have recommended Hippo to colleagues and would encourage anyone wanting help..." Read more

3 years ago

Julie Watts star-alt star-alt star-alt star-alt star-alt

"It was very straightforward when purchasing my new car from Hippo. The staff were friendly and professional. Thank you to Richard Davies and Jodie Court for making it a great experience. Love my new Mercedes."

3 years ago

Patricia lavery star-alt star-alt star-alt star-alt star-alt

"Fantastic no complaints, first class professional service. I was kept up to date on every aspect of my experience on buying a new car. Kevin and Mark assisted me with any questions I asked, at great speed. I would definitely recommend Hippo. As this was my first experience with PCP, they both where always on hand to answer any queries I had. Great service th..." Read more

3 years ago

nauman ahmed star-alt star-alt star-alt star-alt star-alt

"Very average service, slow responses and not competitive pricing, so decided to use someone else"

3 years ago

Elaine Berry star-alt star-alt star-alt star-alt star-alt

"Have used in the past and received excellent service so returned, however wish I hadn’t bothered. Poor communication from Jack Watson Expected me to sign an agreement on a car that I hadn’t seen or driven (???) and then refused to take calls after I had changed my mind. Waste of time - your time and money are best spent elsewhere. Waiting now for a refund..." Read more

3 years ago

Tara Cooper-Bull star-alt star-alt star-alt star-alt star-alt

"I have used hippo prestige for the third time, as I am always impressed their dedication and service from start to finish! In particular Dane & Libby were outstanding throughout the whole experience I would also like to mention Kim at the Luton depot was outstanding too! I would highly recommend using Hippo!!"

3 years ago