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Hippo Prestige Reviews & Testimonials

4.5 (7,100)

Reviews: 7,100


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

roy storer-turner star-alt star-alt star-alt star-alt star-alt

"Found the car I was looking for. Had the money from finance company received car 2 weeks later. I was deliberately lied to regarding delivery times, mileage, and service history. Collected car and noticed there was no manuals or service history was told they would be forwarded to me I have received manuals but no service history. No second key or toolkit in..." Read more

5 years ago

sr kalair star-alt star-alt star-alt star-alt star-alt

"I Purchased a E Class Mercedes From The Hippo Group on 30/04/2018 I travelled 145 Miles to blackburn I would like to congratulate them on there excellent customer service The Service I Received From Hippo Group was exceptional , From The first phone call from Mathew Pye up to the point I collected the car from the showroom in blackburn Mathew pye Took Care..." Read more

5 years ago

Alan White star-alt star-alt star-alt star-alt star-alt

"Very disappointed - Nothing but trouble since I bought the car in March 2018. Not fit for purpose. Original Salesman and Customer Service not interested in rectifying obvious problems. Nobody in a Senior Position has bothered to contact me to offer any kind of apology. They are now ignoring my emails. I am now enlisting help from Black Horse Finance. If you..." Read more

5 years ago

Rickerby Alan star-alt star-alt star-alt star-alt star-alt

"Scott Hansekowitsch of hippo what can I say first class from start to finish nothing too much trouble yes I know they want your money but this guy goes the extra mile car as advertised would not hesitate to recommend to others thanks hippo great job regards alan"

5 years ago

Gary Jones star-alt star-alt star-alt star-alt star-alt

"Not sure where to start with Hippo... A bit of a mixed bag. Firstly, the initial service from Hippo is great, of course as they want your money! The car arrived 2 weeks late and they tried to delay further, however, I was leaving the country for 3 weeks the day after delivery so I pushed them to deliver, to which they found a driver and offered £200 compe..." Read more

5 years ago

Michael Lockwood star-alt star-alt star-alt star-alt star-alt

"cant fault them good clean van no issues very good service"

5 years ago

Mrs Phillips star-alt star-alt star-alt star-alt star-alt

"Very quick decision, and then person I dealt with was super helpful and efficient, however, when it came to arranging delivery of my car I couldn't reach anyone on the customer service team and when I did no one wanted to help me. I am very pleased with my car though."

5 years ago

Sue Barrett star-alt star-alt star-alt star-alt star-alt

"The contact was made early the very next day after my online inquiry. From that moment on Mark Walsh was exceedingly helpful and always at the end of the end of the phone for any any queries. The choice of car was made available within the price range. The most pleasing thing was the 'no deposit' deal. I would recommend Mark and Hippo Leasing to anyon..." Read more

5 years ago

Faye Hodson star-alt star-alt star-alt star-alt star-alt

"Awful customer service Got laughed at down the phone Also been told the wrong information Would never of got the car with you if I was told the right information"

5 years ago

Leianne Wolstenholmel star-alt star-alt star-alt star-alt star-alt

"What a joke this firm is. I have had my Golf less then 12 months and on Tuesday I broke down and I had to get towed to a garage only to be told the Clutch has gone. The repairs are going to cost me only £1000 to replace. if I was driving on the motorway then I could have been killed. the car is 2014 plate and not even done 70,000 miles on the clock. I would..." Read more

5 years ago

Simon Roe star-alt star-alt star-alt star-alt star-alt

"2nd car from Hippo and absolutely fantastic service again and Josh in particular is a total star. Had some health issues 6 weeks into my new agreement and Josh pulled out all the stops to help me. I’m ‘off road’ for a while but as soon as I am able to drive again Hippo will be my first and only port of call to buy a new vehicle. I wish I could award more tha..." Read more

5 years ago

Mark Ridall star-alt star-alt star-alt star-alt star-alt

"At the time of purchase Hippo were offering 200 miles of free fuel... I never received any fuel. When the car arrived it had a small scratch on the door, I made Hippo aware of this but I still haven’t received any confirmation of it. All in all very attentive until I received the car."

5 years ago

Laurence Pulling star-alt star-alt star-alt star-alt star-alt

"Never again. Struggled to get a service history from them. even struggled to get the last service documents from them (they did the service in house). I bought the car with 41k on the clock. Agreement had 41,725 on it (not much of a problem). The car had 48,692 on the clock (that's an extra 6,967 miles). After a month (they delayed with replies which pushed..." Read more

5 years ago

Graham Thompson star-alt star-alt star-alt star-alt star-alt

"Would highly recommend Hippo Leasing to anyone looking to purchase a new car. I had the pleasure of having Robbie Lindsay as my sale consultant, he was great from start to finish. He went above and beyond, was always on hand to help with any questions I had. Was extremely patient even with all my pestering, and requests for various quotes. Hippo went the ex..." Read more

5 years ago

Ian Hunter star-alt star-alt star-alt star-alt star-alt

"All good. Will use again when we decide to get a new car. Nice people. Friendly service. Only downside was having to travel all the way to Blackburn but that’s not their fault. Love the car!"

5 years ago

Alison Selby star-alt star-alt star-alt star-alt star-alt

"I wouldn't hesitate to recommend Hippo Leasing, it was straightforward and hassle free and the service from Gareth was excellent."

5 years ago

Julia Synnott star-alt star-alt star-alt star-alt star-alt

"I would highly recommend Hippo, from my initial enquiry Scott was great and made it very easy to get the car I wanted at a price I wanted to pay. Emails were answered quickly and he was always available to speak too, the lease agreement was completed in a week. Great professional customer service."

5 years ago

Andrew Hewitt star-alt star-alt star-alt star-alt star-alt

"Does what it says on the tin lease of cars no dramas well done"

5 years ago

Tiffanie star-alt star-alt star-alt star-alt star-alt

"I contacted Hippo about leasing a car and had no idea what I was doing or where to start. I spoke to Andrew and I would recommend anyone to deal with him. He was very helpful and knowledgeable. He found out exactly what I wanted and got me a deal that was suitable for my needs. With my hundreds of questions and constant emails he has responded quickly and gi..." Read more

5 years ago

Marie Dean star-alt star-alt star-alt star-alt star-alt

"My experience of Hippo has been completely positive - the customer services are friendly and helpful, they do what they say they will and are there every step of the way. In particular, Mark Walsh was excellent. He explained everything clearly and was clearly confident in his role, keen to help me and advise but never pushy. I would recommend Hippo Leasing t..." Read more

5 years ago

Ben Murphy star-alt star-alt star-alt star-alt star-alt

"I literally have no luck with cars so I decided to lease. And like to say a big thank you to hippo lease for this car I can’t fault it and a very swift process aswell."

5 years ago

Stephen Bowes star-alt star-alt star-alt star-alt star-alt

"Quick and easy transaction from start to finish with efficient staff to help with the process of leasing my new car."

5 years ago

Jack star-alt star-alt star-alt star-alt star-alt

"Brillant company! after dealing with Hippo for a while through other customers I finally decided too purchase a vehicle from them and I could not be any more delighted with the purchase. Great car, Great company!"

5 years ago

Eva Thorpe star-alt star-alt star-alt star-alt star-alt

"I am currently waiting on the delivery of my new car and have just been given a date. I have been speaking with Mark Walsh at Hippo, whom has been excellent, extremely informative and above all, he did not try to put any pressure on me. I had spoken to a few other companies and I didnt like their sales technique, which is why I decided to move forward with..." Read more

5 years ago

s Charlotte Gilbert star-alt star-alt star-alt star-alt star-alt

"Currently a customer with them and generally find there service poor. I recently tried to upgrade my car as I thought it would be easier to stick with the same company. Poor cars to choose from, incorrect prices quoted and constantly chasing them for answers"

5 years ago