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Hippo Prestige Reviews & Testimonials

4.5 (7,503)

Reviews: 7,503


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

Scott Mulcahy star-alt star-alt star-alt star-alt star-alt

"Your experience will start very positively, you will speak to a very helpful and informed member of the sales team who will talk you through your options and keep in contact with you during the sales process. Please do not be fooled by this "introductory phase", the second Hippo have your money or signature on a contract they no longer want to hear from you..." Read more

2 years ago

Susan star-alt star-alt star-alt star-alt star-alt

"I purchased a car on Saturday. Drove five miles and the engine e warning light. Followed then by air bag failure light then oil low light. They were told immediately lots of people have called and say that people are dealing with this and it will be sorted soon. Four doors later I’m still stuck with the faulty car and extremely out of pocket."

2 years ago

lynn star-alt star-alt star-alt star-alt star-alt

"Awful was supposed to collect my vehicle, everything was paid From the finance company and with 48hours notice they cancelled with no explanation and left me with no car"

2 years ago

Laura star-alt star-alt star-alt star-alt star-alt

"I’ll do another review once I’ve received my new car but all has run smooth so far I’ve been dealing with Ellis he’s been brilliant"

2 years ago

Leo Armstrong star-alt star-alt star-alt star-alt star-alt

"Amazing service great very helpful great sales team Thanks Will certainly recommend others to this company"

2 years ago

John Stokes star-alt star-alt star-alt star-alt star-alt

"I paid for the electric vehicle online 4 days before collection, at their insistence. I emailed them immediately to tell them it was done, but the email was never acknowledged. When I arrived they were still expecting payment. Being a Saturday their accountant wasn't around. I had to download a banking app to prove I'd paid. I ended up sitting around for nea..." Read more

2 years ago

Bamidele Osunrinade star-alt star-alt star-alt star-alt star-alt

"Support and prompt action from the staff. Also the believes they gave me to prove my credit worthiness."

2 years ago

David star-alt star-alt star-alt star-alt star-alt

"Never again would I use this company. Firstly you have to send off your driving license by post to them for finance payout, then after payout they wanted me to wait over a week before they drove my vehicle to me and charge you £150 for doing so, bare in mind I’m paying for the vehicle for the whole time and not being able to use it which worked out at £250..." Read more

2 years ago

Rona Dixion-Bowden star-alt star-alt star-alt star-alt star-alt

"Very helpful, flexible and professional."

2 years ago

Jonathan Madge star-alt star-alt star-alt star-alt star-alt

"Good communication let you know what the next steps are just disappointed with the lead time to delivery over a week I was expecting a couple of days"

2 years ago

Steve star-alt star-alt star-alt star-alt star-alt

"Professional staff who show commitment to there customers from start to finish"

2 years ago

Kimberley Rogers star-alt star-alt star-alt star-alt star-alt

"Great service from Kyle and Sam, both were really polite and helpful. Lovely dealing with a company that are so friendly, would definitely recommend."

2 years ago

Kristian Buck star-alt star-alt star-alt star-alt star-alt

"So fast in the help of sorting my new car. 5 star rating from Ryan Ormerod. His hard work really made a difference. Always happy to help with any questions. Also behind the scenes work from all the staff involved like Keri Fegan. Brilliant work from them all. It was a pleasure doing business. This is my second vehicle I have bought from Hippo. Wouldn’t go a..." Read more

2 years ago

Mark Housley star-alt star-alt star-alt star-alt star-alt

"What a fantastic service! Josh the account manager guided me through everything....no pressure, just clear communication. Makes a refreshing change! Keri was so efficient in sending and actioning all the supporting documentation. Well impressed...it felt like I was the only person they were dealing with! Makes for a great customer experience! Thanks both"

2 years ago

Ian Powell star-alt star-alt star-alt star-alt star-alt

"Bought my car, part ex plus 80% cash Feb 2021 Jaguar F Pace the perfect spec for me, oh how i was wrong! not the car but the after service within first week i had to return my car engine flashing! 2 months later still not sorted turns out car required new timing Chain £2500 later no help from Hippo as they washed there hands suggested i claimed by insurance..." Read more

2 years ago

laura paterson star-alt star-alt star-alt star-alt star-alt

"We have just purchased a car through Hippo Finance and they were by far the most helpful, friendly and upfront company we have dealt with in this industry. Cameron handled all our questions and specifics like a champ and found us exactly what we were looking for and kept it within our tight budget. He was also very knowledgeable about the cars themselves a..." Read more

2 years ago

Stuart Garrard star-alt star-alt star-alt star-alt star-alt

"Having leased a car from Hippo, I encountered a mechanical fault with the vehicle. I contacted the 'complaints' team and my case was handled by Chloe Moulding. Chloe was courteous and professional at all times, and quickly solved my issue. Having sourced a local garage and confirming this with Chloe, payment was made quickly to the garage and the work was co..." Read more

2 years ago

Amanda Quirke star-alt star-alt star-alt star-alt star-alt

"So helpful, I have a bad credit and thy sorted me out without any problems.. so happy with my new car"

2 years ago

Philip Lowther star-alt star-alt star-alt star-alt star-alt

"Very good use twice now 👌"

2 years ago

Susan, Reaction Bags star-alt star-alt star-alt star-alt star-alt

"Efficient and helpful"

2 years ago

Karmelina koleva star-alt star-alt star-alt star-alt star-alt

"Great job, they are amazing, very helpfully , they explain every detail and answer all questions fully. It was my pleasure to use they service."

2 years ago

David Lynch star-alt star-alt star-alt star-alt star-alt

"Everything was easy and well explained to me and very helpful with any problems i had"

2 years ago

Ricardo star-alt star-alt star-alt star-alt star-alt

"Great Helpful prompt service. Explanation of what was going to happen next in the process. All my questions answered. Information to help me fill out the forms. Friendly service."

2 years ago

Alessandro Florio star-alt star-alt star-alt star-alt star-alt

"Nice man Joe, competent dynamic well mannered"

2 years ago

Andy Davies star-alt star-alt star-alt star-alt star-alt

"Great experience getting my car sorted , I'm not the easiest person to explain to or deal with , but I must say thanks to kammal and Sam everything was explained and sorted with no issues at all , thanks to their patience and support I am now just waiting for delivery of my car , thankyou"

2 years ago